Mission is great, but is behind the times
Administrative Assistant (Former Employee) – California – July 17, 2018
TPL has been around for over 40 years so unfortunately a lot of their processes, procedures and ways that they communicate are stuck in the past. Also because so many people have worked with them for 20+ years, if something does change, it's not quick to catch on because so many people have been doing it differently for so long. There's a lot of bureaucracy and hierarchy struggles with people taking it upon themselves to decide whether or not someone else within the organization "needs to know" something - there's not a whole lot of transparency. There's barely any office culture. Having said all of this, I can tell that there are a select few that are really trying to change things for the better - especially now with a new CEO, I think that there will be a lot of really great changes.