What is it like to work at The Umstead Hotel and Spa?

3.4Work/Life Balance
3.0Job Security/Advancement
Probably wouldn’t recommend
Written by Spa Front Desk Agent (Former Employee) from Cary, NC on August 1, 2018
Loved the job at first, but it definitely is an adjustment. You’re expected to use certain verbiage which after a while comes naturally with practice. This establishment doesn’t allow you to make mistakes which I guess I get seeing that they’re suppose to be so elegant and luxurious, but we’re all human. Humans make mistakes, luxurious or not. You grow - more ... from your mistakes by bringing attention to them and discussing them. Explaining what should’ve been done and moving forward. I worked at this establishment in my role as a Spa Front Desk receptionist for 5 weeks. I was told Spa front desk train ... - less
ProsFree lunch, overtime
ConsShort break, lack of communication, lack of genuineness
See all 18 The Umstead Hotel and Spa reviews