Night youth care staff (Current Employee) – Wooster, OH – October 6, 2018
I have been employed at the village going on a year at this point. Having experience from other facilities I can say with certainty that almost no positive change occurs in the youth in this program. The job culture is overwhelmingly negative and the lack of structure allows wild, uncontrollable and highly disrespectful behavior to go unanswered all over campus.
If you take this job you are not going to be helping children, nor will you be earning a decent wage, you will be placating juvenile delinquents, on a wage that you could get working at McDonalds.
nice scheduling, easy hours
low pay, out of control youth, no structure, zero accountability for the youth
Management (Current Employee) – Wooster, OH – October 4, 2018
Employees are expected to perform tasks that they aren't adequately trained for and then penalized when they are done incorrectly. Some staff that have never been trained in running group therapy or providing individual 'sessions' are expected to do so and may even spend more time with clients in a therapeutic billable setting than their actual therapist. The focus is no longer on what is best for the clients but on administrative tasks and making the company look good on the books which leaves client care lacking. The culture itself is very stressful and leaves staff members just trying to hold everything together and cover themselves. There are a few staff members that will help one another out but you have to be careful because there are several that will do what they can to save themselves. They are fast to promote to management positions because they are salary and then they will force management to work an ungodly amount of hours leaving no room for a work/homelife balance. The reason for having to work so many hours is because everywhere is always short staffed so sometimes you are left doing two people's work because there was no one else available.
easy to get promoted to management, free lunches, a few good coworkers, very talented clients on occassion
no breaks, short staffed all the time, unrealistic expectations, no work/homelife balance, long hours, not knowing or having relief so you can leave on time
I have been in this field over 15 years and this is the best organization I have worked for. Great upper management focused on helping kids. the organization balances its top clinical services with revenue to ensure money is being reinvested back to the programs.
Great team to work with. Upper management is distant from line employees thus extra work is unappreciated. If you are extremely enthusiastic, you will be used and burn out quickly. TVN is very comparable to othe like agencies. The cons are the business standard. Behavioral health is a tough gig.
Worked for this company for awhile and it is the WORST company I have ever work for. Supervisor and assistant is horrible and could careless about anything. They always like to do things last minute and have no problem throwing you under the bus when things go wrong. You are also even lucky if they give you a reason why your going to be suspended, other than that they will NOT tell you anything or give you an answer. They only TRY to do their job right when upper management is in the facility visiting, other than that this location is nothing but lack of professionalism.
When you get into this work field you have to know what you are getting yourself into. You have to love what your are doing and understand why you are there. I worked with the TVN almost a year. There was so much brushed under the rug, you are not treated with respect. Instead of working together when things go wrong people point fingers instead if trying to find a solution. Favoritism plays a HUGE part in this company. Clients are not talked to appropriately.
Management too impatient for results as didn't understand population it was working with. They promised that clients would be available but that was not the case. Also, they failed to mention that clinical supervisors must work as a therapist by themselves for some time to establish a caseload before they will hire additional staff.
TVN is a great company to work in that the organization is committed to helping youth. The hours of a residential worker are stressful Bc it’s a 24hour facility; however, even though it’s face paced and at times very stressful, everyone wants to help the kids.
I worked for this company for over a year. I have received an F1 fracture. This company was was horrible to their employees in my time off. Up on returning back to my employer. I was micro managed. Was suspended from my position. For expressing how I felt about the current situations of my job
The job provides skills needed in order to understand and provide coping ideas for with kids dealing with trauma everyday of their lives. Co-workers are willing to help and management is available at all times to assist in you along your journey.
Working residential is stressful because it is 24/7, but I knew this going in. Other than that, the staff and leadership are super supportive. Great culture and ethics. Top leadership really tries to improve the work and living environment for staff and youth. Money is definitely reinvested in programs and kids. I hope to be here a long and hope to advance.
All depends on who you work with and who you choose to idolize
Server (Former Employee) – Ohio – September 5, 2017
There is an attitude that ethics and morals can be bought. There are some great people there, most go unappreciated and are used to garner praise for the top. Leadership lacks skills, understanding, vision and the ability to relate to those "below" them. Poor, poor culture for an agency that supposedly focuses on the welfare of others. Top heavy compensation structure, top down unaware decision making.
good benefit structure
BAD leadership, lack of respect for others, really outdated leadership that has very little ability to respect contributions and work of staff
A place that works hard to make changes in the lives of the youth that society has thrown away.
Youth Care Specialist (Current Employee) – Wooster, OH – July 17, 2017
A typical day at TVN is the youth waking up in the morning, waking up, grooming, eating, then doing "details". Afterwards, the kids go to school and after that, lunch. They are given free time and then they attend therapy groups from 2p to 4p. After groups, they attend "family meetings", at which they conduct and discuss house business and/or concerns. Dinner is served between 5-530. they then do more details then meds are given between 7-730. At 8pm, the youths are given time to wind down called "quiet time" where all electronics are turned off for the evening and youths go to their rooms where they can read, play cards, etc., or they take showers or make phone calls. At 845, lights go out.
One of the many things I've learned at The Village is how to pick my battles and decipher when/where to let some things go.
The management at The Village is very thorough, making sure to keep things in compliance with state requirements and therefore promoting the safety of the youths which is their top priority and concern.
The workplace culture is excellent. The coworkers are a close knit group who always have one another covered.
The Village Network is a great place to work. The youth have their moments as well as some staff but it is both fun and rewarding. I feel the big reason that people say negative things about it is because they did not realize the environment that they were getting into. Residential care is 24/7. It is challenging at times but when you build the relationships with the youth, and staff and supervisors everyone is in it together and I have really enjoyed it. Sure life happens and there are call offs and people cover that shift by working a double. That is all part of the life at a facility. The guys in the office care about you but you do need to offer some semblance of confidence, competence, punctuality and work ethic. The program supervisors are extremely dedicated and enjoyable. Also the pay is fair for the amount of work. If you care about the well being of youth and want to make a difference then come join us. If we can eliminate the "dead weight staff" we will be in a much better place but it is a process. It will take time I believe that it takes at least six months to really get a good grip on this job and understand the balance. If you want to dive in you can potentially work as many hours as you want.