The Vitamin Shoppe Employee Reviews

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4.0
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Friendly work environment
Field Training Manager / Recruiting Specialist (Current Employee) –  Dallas, TXJune 14, 2019
Its a fun and friendly work environment, especially if you enjoy engagement with customers. Can be very slow passed and sometimes repetitive in job duties. Great for someone pursuing continued education while working full time.
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1.0
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What a joke
Assistant Manager (Former Employee) –  Woodmere, OHJune 11, 2019
Upper management is too disconnected with the stores. They try to implement things that WILL NOT work for differently sized stores. Their store managers tell them and do not listen, causing much inefficiency. Internal promotions-99% FORGET IT! Low pay. Slow pace. Slow to fill open positions historically speaking
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3.0
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Great Customer Base
Manager (Former Employee) –  Chicago, ILJune 9, 2019
Hands down the best part of the job, is the bond you form with the regular customers. They truly appreciate people will health and wellness knowledge, and want to learn. That said, Vitamin Shoppe is a specialty retailer. Everyone in every store, is over worked, and under payed. A store averages about 5 employees, and managers are salaried. If someone calls in, managers are forced to work open to close without compensation. This also happens if you are short staffed. Managers are welcome to call other managers to come help out, but good luck. Salaried managers don’t want to spend their day off covering your store for free. DM’s, Regional Directors, and Corporate are so out of touch with the retail side. Technology is ancient, and is constantly a problem. Stores keep old cardboard boxes of paperwork like the stores of the 1970’s. Worse is, with all the lack of tech, they want us to sell auto delivery services, so they are garunteed an income. Don’t sell enough, you may lose your job. This is one company that needs to grow up and get with the times!
Pros
Customers, and fellow associates are amazing!
Cons
No work life balance
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4.0
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Great healthy environment
Health Enthusiast (Current Employee) –  Panama City, FLJune 8, 2019
I enjoy working at the Vitamin Shoppe . The management is a wealth of knowledge to both customers and employees. I love helping people and finding solutions. The environment is upbeat, healthy and friendly. The new hire training is excellent.
Pros
Healthy environment, great training, great manager and peers.
Cons
the hourly pay rate
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4.0
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Good college job
Key Holder/Sales Associate (Former Employee) –  Minneapolis, MNJune 5, 2019
Not something you’ll make a real living doing, if you plan on going on vacations or paying off some debts this isn’t the job for that if you’re not a key holder or manager. If you’re regular full time or part time it’s just pocket change really.
Pros
Easy going environment
Cons
Pay
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2.0
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..depends how much you are willing to put up with
Customer Service (Former Employee) –  Township of Brick, NJJune 1, 2019
Worked here a good stretch of time...This was the worst place I have ever worked. The customers are by FAR the strangest/neediest people you will come across. So be prepared for that. Working in the store, your opinion is not valued and you are seen as a cog in the vitamin pumping machine. All they want you to do is sell, sell, sell. They could not give a rats a** about personal or professional growth, even if you are putting in the hard work. With that being said, I have truly never worked with a group of stranger, awkward, rude and just flat out nasty people. Also, good luck asking for time off, you won’t get it. Worked here part time and had to beg for time off....to that I say “really???” I had to leave because management was so utterly careless and self serving. This goes without saying but they truly don’t care about you as an employee/your needs and only want you to come to work, do your job perfectly and leave. Not worth my time or energy and certainly not worth the wage they offer.
Pros
There are none
Cons
Low pay, rude staff, unorganized, weird expectations.
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1.0
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Stressful management position with constant upper management turnover
Store Manager (Former Employee) –  Albuquerque, NMMay 31, 2019
VS claims to be a collaborative culture but since the CEO change it has been slowly stripped of the customer service culture and replaced with a Walgreens culture of bare bones service and over taxing salaried employees. If you can't get your part time staff and full time hourly staff through background checks that drag on forever. Than salaried management just has to absorb the hours.
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5.0
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Great place to work
Store Manager (Current Employee) –  Mesquite, TXMay 29, 2019
The Vitamin Shoppe is a great company to work for. They are supportive and helpful with encouraging others to learn and grow within the company. I would fully recommend a position within the store.
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5.0
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Productive and high energy workplace
Assistant Store Manager (Current Employee) –  Fairfield, CTMay 28, 2019
A great company to work for even if you don’t have supplement knowledge. They take time in effective training in customer service and product knowledge to ensure that you are productive in giving the customer what they need.
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5.0
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Very informative and educational workplace about health and fitness
Key Holder (manager) (Current Employee) –  Lafayette, LAMay 24, 2019
A typical work day at The Vitamin Shoppe includes helping customers achieve their wellness goals while providing great customer service and making sure our customers are happy.
Pros
Great staff
Cons
Low pay
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3.0
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educational
Key Holder/Assistant Manager (Former Employee) –  New York, NYMay 23, 2019
working here was ok except for the pay. the best this about it was the free education. its just not enough pay for managerial responsibilities. can but fun and education though
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3.0
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A flawed company
Manager on duty (Current Employee) –  Holmdel, NJMay 22, 2019
The vitamin shoppe can be a great environment to work at depending which location you go to. Some locations are ran better than others and it's a night and day feeling. It's a place you have to be passionate about to work at long-term.
Pros
Discounts on supplements
Cons
Questionable decisions from corporate
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4.0
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Overall a really good experience
Assistant Store Manager (Former Employee) –  Coconut Creek, FLMay 20, 2019
Can’t give 5 stars because the job is still retail which means having to deal with lots of... customers who don’t care what you have to say, or have very little respect for retail employees. My manager was very strict but very efficient and productive, and always made sure our store did well during corporate visits. The discounts are great and the pay was good - pay for knowledge program was great.
Pros
Raises, good management, discounts, Pto, lots of encouragement for advancement
Cons
Long hours standing, cranky customers trying to abuse the system, not very flexiae schedules for full time employees
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5.0
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Very fun place
Health Enthusiast (Former Employee) –  Duluth, GAMay 18, 2019
Amazing place to work. Management was extremely knowledgeable!! If pay was a little better I would be there a long time!!! I could honestly say that Vitamin Shoppe is hands down better than any nutrition store out there.
Pros
Amazing Atmosphere. Fun place to work!!!
Cons
Don’t pay enough
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3.0
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Slow paced environment
Key Holder (Current Employee) –  Matteson, ILMay 15, 2019
You learn a lot based off customers just make sure you have a great manager. Customers are amazing and you can definitely learn more from them than anything.
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5.0
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Had a very good run working here
Assistant Manager (Former Employee) –  Torrance, CAMay 13, 2019
Management was great, work life was great, pay was okay, worked with schedule. Location was great, company events were fun, advancement was offered. Great place to work.
Pros
Environment, schedule
Cons
None
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1.0
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Product knowledge
Assistant Manager (Current Employee) –  Charlotte, NCMay 10, 2019
They expect alot out of you for what they pay. You get bonuses if you make goal but only store managers gets the bigger cut even though the work is even. When you put in request off they don't apply to them unless you argue with them about it. Management that are on salary can take longer breaks cause company don't keep track of it.
Pros
20% on other products and 40% on vitamin shoppe products
Cons
Company sucks, no employee appreciation year to thank the employee for all the hard work.
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2.0
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Not ideal job for anyone who seriously needs work
Health Enthusiast (Current Employee) –  Temecula, CAMay 7, 2019
There is no collaboration or team like environment. The health enthusiast does basically all of the work while your MOD (manager on duty) micro-manages you and constantly criticizes you. There is no fairness with hours, and bias and discrimination is shamelessly on display. I have been given less hours while my male counterpart has been practically given full time hours even though we both work part time.

I don’t recommend this job to anyone who needs real money - maybe a high school kid who just needs a little money in their pocket. If you must work here, I highly recommend you get a second job.
Pros
20% Discount
Cons
Short breaks, mean management, poor compensation
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1.0
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Awful management plays favorites
Health Enthusiast (Former Employee) –  Beaverton, ORApril 29, 2019
Sure, work here if you want to be treated like you don’t matter because you are just their “part timer”. There are key holders, managers, assistant managers, and if you aren’t any of those you are disposable to them.
Pros
Easy work
Cons
No training, management plays favorites, unfair treatment
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5.0
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vitamin shop is a great company
Keyholder/Manager (Current Employee) –  Florida State, FLApril 22, 2019
vitamin shop is a great company, great opportunity for advancement and bettering your career. I chose vitamin shoppe because it's an industry I am familiar with and they work with my school schedule
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Overall rating

3.6
Based on 869 reviews
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3.4Work/Life Balance
3.2Compensation/Benefits
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3.6Culture

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2.9InHerSight Score

2.8Personal Development

3.3Career Opportunities

2.6Family Support

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