The Vitamin Shoppe Employee Reviews

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The Pits
Store Manager (Former Employee) –  Montgomeryville, PAApril 11, 2019
I thought management did not care about its employees the warehouse never had the product that were ordered customers used to complain every day about products not being replenished
Pros
Little discounts
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3.0
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work is work
Quality Control Inspector (Current Employee) –  Avondale, AZApril 7, 2019
not very exciting but you tend to stay busy for the most part. when work is slow there really is not a thing to do. employees aren't very friendly. and you get just a 30 minute lunch break with no 10s
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1.0
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NOT worth the aggravation!
Assistant Manager (Former Employee) –  Pompano Beach, FLApril 7, 2019
They don't promote from within! They bring in people who have absolutely no business being in the position hired for! New store manager is clueless as to how to speak, treat, or manage people! Created a very hostile work environment that was brought to the attention of upper management, and they did NOTHING! This seems to be a problem with the DM who does the hiring! If you want to work in a place with tons of drama, no way of getting promoted, no way of defending yourself from false accusations, then this is the company for you!
Pros
decent pay
Cons
Drama, Drama, Drama!!!!
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3.0
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Company Going Downhill
Fulltime Keyholder/Manager (Current Employee) –  Columbus, OHApril 6, 2019
Unfortunately, unless you pass the Compatibility Test with a certain score, you will not even get an interview. Fortunately for some people, if you pass the compatibility test, and your resume LOOKS good, then you get the job. What this means for everyone else is that because they tend to not actually check references, a lot of managers are hired in from off the street and shown a great salary number and accept the job, without being able to prove that their management skills are actually credible. A lot of managers are given their jobs and then are lazy, and don't have the decency to admit that they can't do their jobs or they aren't willing to put in the hours. That means the people who are in lower levels end up doing MORE work than they get paid for. Just my experience.

Recently, they have given a lot of ultimatums to GOOD employees who DONT push customers, because the company wants them to PUSH private brand and their ADP program.

If you are going to threaten your employees that they will lose their jobs if they don't push this Auto Delivery Home Delivery program, then they can't be angry when customer transactions in store are low (because people are now having their products sent to their house with the Auto Delviery program), and the brick and mortar locations aren't making goals because of it.

Seems like if you don't sign people up to just have stuff sent home so "they don't have to worry about coming into store to pick up their stuff" you get fired. If you sign people up to have stuff sent to their homes, but you don't get the transactions in store to meet
  more... sales goals, you get fired. Doesn't make for a great work environment.  less
Pros
discounts, knowledge
Cons
sexist pay, hours, poor management, pushy sales environment
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2.0
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store manager
Store Manager (Former Employee) –  Augusta, GAApril 3, 2019
It was not challenging at all. Very laid back. Management had alot of turnover. DM's had alot of turnover. Very difficult to adjusting to different DM's several times a year.
Pros
Laid back, health focused
Cons
Culture
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3.0
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Vitamin Shoppe
Store Manager (Former Employee) –  Portage, MIApril 1, 2019
10 Hour work days
Team building, Payroll, LP, Staffing, Merchandising, Supplements, Nutrition
Company is re-branding a lot of turn over.
Fast pasted and customer focused
Keeping Staff, because the starting pay was not competitive.
My Team
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4.0
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Great Place to work
Shift Supervisor (Current Employee) –  Clovis, CAMarch 28, 2019
Really great place to work with above average pay. Can get a little on the slower side, but the knowledge you learn more than makes up for those shortcomings.
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3.0
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Fun
Sales Associate (Former Employee) –  San Antonio, TXMarch 25, 2019
It is a good part time job, lack of leadership and benefits. It was fun learning about the ins and outs of nutrition, but besides a bunch of busy work there is not much to gain personally.
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5.0
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Fun day workin with customer on their wellness journey.
Store Manager (Current Employee) –  Pompano Beach, FLMarch 25, 2019
A typical day at Vitamin Shoppe is to walk the store, address any closing procedures that need to be addressed. Count tills and safe. Make sure store is 100% for customers. Work top stock till 11am, then work with customers on their wellness journey, building baskets, helping customers with product knowledge while having fun. Clean as you go, having active sampling.
Pros
Discount
Cons
Advancement
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3.0
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Not too bad
General Manager (Current Employee) –  Los Angeles, CAMarch 25, 2019
If you get a great manager you will probably love your job. Sometimes upper management wont supply enough staffing to execute the tasks given in a timely manner while helping all the customers that come in. The raises suck, cant even keep up with the minimum wage inflation here in CA. Have people been working here for 3 years that are at minimum wage this year. Communication issues from upper/corporate management to the store level. New CEO so we will see if she can bring the company back up. But over all not a bad job, if you have a great team it makes it so much better. Good benefits, and if you like helping people and learning about nutrition/supplements i think you will like this job
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3.0
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Easy job
Manager (Former Employee) –  New York, NYMarch 23, 2019
If you are a regular associate it’s a pretty easy job, once you move up it becomes more stressful. There are times you have to deal with being in the store by yourself for 3-4 hours alone. Other then that there is a lot of downtime that could be good and bad, good for relaxing bad because they pressure you to make a ridiculous goal that doesn’t match your location. The customers are legit where you get your highlights knowing you helped someone and look forward to seeing your regular customers. I would say this is a great high school job.
Pros
Some customers are really the only highlight of your day.
Cons
Unstaffed and don’t get paid enough for the amount of stress out on the employees
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3.0
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Vitamin Shoppe
Assistant Manager (Former Employee) –  Jacksonville, FLMarch 22, 2019
I worked at this company for three years with promise of advancement and I never got it. Was forced into working all day shifts because management didn't show up.
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4.0
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Great place to engage with customer about their health and wellness needs.
Assistant Store Manager (Current Employee) –  Anderson, INMarch 14, 2019
As Corp of today goes, they to need to do some re-branding to meet the needs of our growing older population.
Made a lot of changes since I came on board. Some good, some not so good.
I really enjoyed getting to know the customers.
The 3 mangers I've had were great, in different way. Learned a lot.
Pros
Discount, knowledge learned. Healthcare plan.
Cons
Policy changes
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5.0
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Great environment
Key Holder/Sales Lead (Current Employee) –  Springfield, ILMarch 12, 2019
Need different job type. Leaving retail. You get thorough training and can always move up. They will halp to transfer you if you ever move and are very supportive. One of the better retail jobs out there.
Pros
Great discounts
Cons
No cons
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4.0
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great place to work
Sales Associate (Former Employee) –  Buford, GAMarch 10, 2019
A rewarding part-time position that provided opportunities to assist customers with their goals of living healthy by helping them locate supplements and vitamins.
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2.0
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Great mission that would work if it was actually followed by Corporate and senior exectutives
Health Enthusiast (Former Employee) –  Virginia Beach, VAMarch 9, 2019
Co-workers and immediate managers are great. When higher levels and corporate get involved they remove autonomy and stifle health enthusiasts. Their hiring practices are arduous for the entry level employee. Senior management sweeps in and only makes criticisms then leaves. I never met a mid-level manager who I thought was worth their pay,
Pros
store managers tend to be committed
Cons
always rolling out new programs for company bottom line, never to reward the "boots on the ground" who drive sales. Pay is ridiculous
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4.0
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Great Room For Advancement, Cares About Its Customers
Manager (Former Employee) –  Macedonia, OHMarch 8, 2019
The company had great room for advancement but a lot of turnover due to low compensation. The management and training are very good. They are flexible with your schedule.
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4.0
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Selling Vitamins and Supplements
Store Manager (Former Employee) –  Erie, PAMarch 8, 2019
Many customers wanted advice on which products they believed were going to provide the most benefits for their situation. This made training crucial. Training was an important part of being able to offer the best customer service. Every day I had to make sure employees were learning about products to help customers. Most of the customers were pleasant because they were proactively trying to improve their health.
Pros
Learning and helping customers.
Cons
The customers assumed we were experts on everything in the store.
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Not to fun
Health Enthusiast (Former Employee) –  Trussville, ALMarch 2, 2019
Very boring, slow paced, and rude employees. I learned alot of information. Management was poor. The assistant manager was rude, and not a people person
Pros
Hours
Cons
Lack of management
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5.0
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Simple and easy
Shift Supervisor (Current Employee) –  Northville, MIFebruary 27, 2019
The job is very stress free provided you are good at dealing with customers. You get the opportunity to learn new products and share ideas with others.
Pros
Easy job
Cons
Long hours not too much pay
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Overall rating

3.6
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