Thank you for the feedback, we always appreciate hearing from our employees!
We would like to meet with you to discuss your concerns. Please reach out to your supervisor or the human resources director so we can work to create a more enjoyable work environment for you.
Thank you for your feedback! We are glad to hear you enjoy working with us, we certainly do our best to create a family atmosphere.
We are sorry to hear you feel this way about your experience with us. Please give us a call so we can gain more insight as to why you felt this way as we are always trying to improve employee morale.
Work schedules are always agreed upon before hiring an employee. Our marketing positions are not for everyone, but our middle to top performers do in fact earn $11-15 per hour.
In regard to texting, it is not appreciated in certain situations because a phone conversation with HR or a supervisor is more appropriate and professional.
We do record phone calls and video training sessions in order to help our employees learn and grow as a team and achieve their goals in order to make more money. Humiliation is not tolerated in our workplace.
Call center turnover is due in part to hiring college students who then graduate and move on to successful careers. Our turnover rate is far below the national average for a call center.
The marketing department and company as a whole benefit from our company comradery and enjoy group outings including trips to Cedar Point and company dinners.
We do have daily sales meetings, but they begin at 9am. We go over daily, weekly, and monthly goals. We also focus on constantly improving and perfecting our sales presentations--which includes practice, role-playing, and evaluations from our sales manager. There is no "chewing out," as we are focused on keeping a positive environment that is conducive to producing a top quality sales staff. Our current sales staff has been with us for an average of five years and continue to succeed because of this constant training and feedback.