Not what they claim to be.
Fit Stylist (Current Employee) – Chico, CA – May 23, 2019
I have worked at ThirdLove for around 8 months now. I'm going to be completely honest, its not what I was expecting it to be. The training is stressful, we were told that if we cant pass the mocks they will fire us. The trainers are cool and fun but the training was not enough for some people. In nesting we were forced to create linked in profiles and to rate the company. Being new most people gave ThirdLove a positive review because they didn't have bad experiences yet. The job itself is pretty easy, you talk to customers via live support, phone, chat, text and email. THE PAY IS HORRIBLE. 14hr is not enough to live on in California let alone Chico. They don't give raises unless you are trained on multiple lines of support (which even after 8 months we are still waiting). When you try to apply for other positions, even if your stats are good it is based on who you are friends with not experience or stats. The new system is the most stressful thing they could have put us through. No one knows what going on with the new system and we had like 2 hrs of training before being thrown on. They also recently changed the dress code. ThirdLove is supposed to be a positive company but we arent allowed to wear certain items
and I quote "becasuse we have men working here now" which is ridiculous and against everything we promote as a company. The only good thing is free stuff, food and allotment. Most of the stylists are cool but have the same issues as I have as well.
not much room for advancement, pay is horrible