Very large university hospital with multiple affiliates
Case Manager (Former Employee) – Philadelphia, PA – November 14, 2018
The Case Management department was understaffed and turn over was high. With the exception of the Manager of the Department, overall management didn't know that we existed. I was one of the RN's responsible for Denials and Appeals for Medicare, and other designated insurance companies. The department was very busy and productive. However, the atmosphere was cut throat, competitive and unpleasant.