Sales Support Representative (Former Employee) – Lanham, MD – August 17, 2017
Although there were times where management could've been more attentive, this is a great place to get experience in a business atmosphere. All tools are given that will make you successful. This is a place where first impressions is key. All employees are more than happy to provide advice that will further your success in the company. There are many opportunities one can take. The atmosphere is competitive especially in the call center. This place is an overall fun place to work.
Ping pong, breaks, incentives, free lunch, charity work
Sales Support Rep (Current Employee) – Lanham, MD – July 16, 2017
Productive workplace. Management and team overall work well together and will help make sure that everyone succeeds in their current position. Fun environment. Flexible schedule and they will work with your personal life schedule as well. So great for parents or those who are in school. Get to enjoy working with your team. Lots of friendly competition. Do have to learn to adapt to change. The best way for them to grow is to of course change routines, scripts, etc. Not hard to adapt to, but if you have questions, def. speak up so your not left behind or confused. Working here have made me learn a lot more about running a business and how to work with customers.
If you can sell the highest priced products in the area, go for it!
Sales Representative (Former Employee) – PG County, Maryland – July 14, 2017
I simply could not do it! Some of the project managers call this job "a heart attack" job and they are right! You drive long distances to see customers who are shocked when you tell them the price! It is a tough job!
Sales Support Representative (Current Employee) – Lanham, MD – May 7, 2017
Good Place to work. Not a hard job just have to come in focused and stay focused. Job is going through alot of changes but for the better. Hardest part of the job - There really is none - Team work is key here.
The company overall is decent for someone who is single and does not have any children. The work/life balance is not the best. You're given a lot of task and responsibility without any pay increase. The benefits are expensive and not the best at all. The company does not care about it's employees as much as they care about upper management.
Very Unprofessional Work Environment- Out of Touch
Events Specialist (Current Employee) – Maryland – February 25, 2017
Event Representatives. This is the most unprofessional group of people I have ever worked with in my life. Inappropriate comments, the kind that can get you sued are rampant. The corporate culture encourages excessive drinking. All they can talk about is the Christmas Party and Fish-A-Palooza, and do you drink when you first meet them. The put pressure on you to participate in company social events. If you decline they ask you why. So they don't even respect your time off the clock. Most of the events representatives unless they are either part-timers with other jobs or college students are mediocre. They are too aggressive in their sales techniques and are pushy. There was no reimbursement for mileage and you could have to stand for 12 hours straight with only a 30 minute break.
It is fun to work at home shows and to promote products, but these are the ickiest people to work with.
I liked working for this company because I am a single mom. I was able to balance home life and work life easily. The pay was great and I was rewarded for my great job performance. I wouldn't mind working again for Thompson Creek.
great hours to pay ratio
employee's where disconnected from main line of company
Representative (Former Employee) – Lanham, MD – September 8, 2015
Inside the office is nothing but inappropriate jokes and offensive language. The company as a whole is good and their products are top-tier products, but the people were not my cup of tea. I enjoyed talking with customers but management holds you to such high standards that no one hits the goals they want you to hit. Unless you are one of their favorites, you wont hit the goals.
Excellent products and warranty, easy to sell value
High priced, unprofessional environment, unobtainable goals
Sales Support Representative (Current Employee) – Lanham, MD – July 23, 2015
● Provide high quality and comprehensive sales support ● Demonstrate polite and timely customer service responses via phone and Internet ● Effectively execute more than 100 outbound and inbound calls daily ● Accurately input data and create new customer files for sales team ● Participate in Ambassador Program
Field Marketer (Former Employee) – Lanham, MD – May 13, 2015
They offer great pay for a hard working job in which there is real opportunity to advance and grow. The work can be difficult but also rewarding and you earn what you make. The company makes many promises and holds up to those said promises.
Drove over 150+ miles daily where I pitch windows and doors to a homeowner and close the sale before leaving the home. The hardest part of the job was driving. I love speaking to and helping people so the demo was actually my favorite part. Almost everything was self-taught through practice and constant work to improve on my pitch, body language, and verbiage.