Thompson Creek Window Company Employee Reviews

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Poor management
Project Coordinator (Former Employee) –  Upper Marlboro, MDSeptember 21, 2017
Poor management, favoritism, extremely unorganized, management expected you to lie to customers about service, high turnover, too much gossiping, stress
Pros
Holiday party and fishing trip
Cons
Poor untrained management
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Great place to get experience
Sales Support Representative (Former Employee) –  Lanham, MDAugust 17, 2017
Although there were times where management could've been more attentive, this is a great place to get experience in a business atmosphere. All tools are given that will make you successful. This is a place where first impressions is key. All employees are more than happy to provide advice that will further your success in the company. There are many opportunities one can take. The atmosphere is competitive especially in the call center. This place is an overall fun place to work.
Pros
Ping pong, breaks, incentives, free lunch, charity work
Cons
Kinda judgmental
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Good place
Desktop and Mobile Systems Administrator (Former Employee) –  Lanham, MDAugust 3, 2017
I enjoyed my time there as an employee. They do a nice job of making you feel happy. Easy work place attitude. Nice co workers and friendly people all around.
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Productive proffesional atmoshphere with trusted mentors
Product Specialist (Former Employee) –  Lanham, MDJuly 19, 2017
Day to day operations as a product specialist or outside sales representative was rigorous amounts of driving, intense amount of interpersonal communication and negiotating
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Great Environment
Sales Support Rep (Current Employee) –  Lanham, MDJuly 16, 2017
Productive workplace. Management and team overall work well together and will help make sure that everyone succeeds in their current position. Fun environment. Flexible schedule and they will work with your personal life schedule as well. So great for parents or those who are in school. Get to enjoy working with your team. Lots of friendly competition. Do have to learn to adapt to change. The best way for them to grow is to of course change routines, scripts, etc. Not hard to adapt to, but if you have questions, def. speak up so your not left behind or confused.
Working here have made me learn a lot more about running a business and how to work with customers.
Pros
Free lunches, Gift Cards, Great co-workers
Cons
healthcare is eh...
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If you can sell the highest priced products in the area, go for it!
Sales Representative (Former Employee) –  PG County, MarylandJuly 14, 2017
I simply could not do it! Some of the project managers call this job "a heart attack" job and they are right! You drive long distances to see customers who are shocked when you tell them the price! It is a tough job!
Pros
None
Cons
Everything
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Fine
Corporate Controller (Current Employee) –  Lanham, MDMay 18, 2017
The company has a young culture. Expanding company that cares about its employees and customers. They go out of their way to make sure the customer experience is the best in the market.
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Overall
Sales Support Representative (Current Employee) –  Lanham, MDMay 7, 2017
Good Place to work. Not a hard job just have to come in focused and stay focused. Job is going through alot of changes but for the better. Hardest part of the job - There really is none - Team work is key here.
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Room for improvement
Purchaser (Former Employee) –  Upper Marlboro, MDMarch 27, 2017
The company overall is decent for someone who is single and does not have any children. The work/life balance is not the best. You're given a lot of task and responsibility without any pay increase. The benefits are expensive and not the best at all. The company does not care about it's employees as much as they care about upper management.
Pros
Casual dress
Cons
No work/life balance
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Very Unprofessional Work Environment- Out of Touch
Events Specialist (Current Employee) –  MarylandFebruary 25, 2017
Event Representatives. This is the most unprofessional group of people I have ever worked with in my life. Inappropriate comments, the kind that can get you sued are rampant. The corporate culture encourages excessive drinking. All they can talk about is the Christmas Party and Fish-A-Palooza, and do you drink when you first meet them. The put pressure on you to participate in company social events. If you decline they ask you why. So they don't even respect your time off the clock. Most of the events representatives unless they are either part-timers with other jobs or college students are mediocre. They are too aggressive in their sales techniques and are pushy. There was no reimbursement for mileage and you could have to stand for 12 hours straight with only a 30 minute break.

It is fun to work at home shows and to promote products, but these are the ickiest people to work with.
Pros
flexible schedule
Cons
crude staff
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Overall thoughts
Outside Sales Consultant (Former Employee) –  Lanham, MDFebruary 5, 2017
I liked working for this company because I am a single mom. I was able to balance home life and work life easily. The pay was great and I was rewarded for my great job performance. I wouldn't mind working again for Thompson Creek.
Pros
great hours to pay ratio
Cons
employee's where disconnected from main line of company
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Positive atmosphere
Service Coordinator (Current Employee) –  Upper Marlboro, MDJanuary 10, 2017
The culture of the company is quite positive. They promote providing the best customer experience in the industry and strive to accomplish that. Certainly a recommendation.
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Great work environment
Warehouse Operations Manager (Former Employee) –  Landover, MDNovember 1, 2016
The company always found a way to keep the morale up. Got to work with people from different states and countries. I learned how to identify the different types of glass.
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Fast paced work environment with unlimited growth potential.
Head of Service/Technical Training Facilitator (Former Employee) –  Lanham, MDJuly 5, 2016
Great place to work and the owners are great people! This is a company that is excelling at a rapid pace and consuming local markets within its industry.
Pros
Fish-a-palooza and company Christmas party
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Great place to work, just no oppurtunity for growth
Sales Support Rep (Current Employee) –  Lanham, MDSeptember 21, 2015
Job is ok, low pay and scheduling is not good. Company has no opportunity to grow. What was told in interview of job description is not the job displayed once you are working there.
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Unprofessional workplace enviroment
Representative (Former Employee) –  Lanham, MDSeptember 8, 2015
Inside the office is nothing but inappropriate jokes and offensive language. The company as a whole is good and their products are top-tier products, but the people were not my cup of tea. I enjoyed talking with customers but management holds you to such high standards that no one hits the goals they want you to hit. Unless you are one of their favorites, you wont hit the goals.
Pros
Excellent products and warranty, easy to sell value
Cons
High priced, unprofessional environment, unobtainable goals
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Productive Home Improvement Company
Sales Support Representative (Current Employee) –  Lanham, MDJuly 23, 2015
● Provide high quality and comprehensive sales support
● Demonstrate polite and timely customer service responses via phone and Internet
● Effectively execute more than 100 outbound and inbound calls daily
● Accurately input data and create new customer files for sales team
● Participate in Ambassador Program
Pros
Food Trucks
Cons
Home Work Life Balance
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great place to work
Sales support Representative (Former Employee) –  Lanham, MDJune 5, 2015
loved working here ....i got along and genuinely like working with everyone in my department ...i think that certain things between employees and managers could be communicated better.
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Great company with loads of potential
Field Marketer (Former Employee) –  Lanham, MDMay 13, 2015
They offer great pay for a hard working job in which there is real opportunity to advance and grow. The work can be difficult but also rewarding and you earn what you make. The company makes many promises and holds up to those said promises.
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Great products with a balance of teaching and learning every day
Sales Representative (Former Employee) –  Lanham, MDNovember 6, 2014
Drove over 150+ miles daily where I pitch windows and doors to a homeowner and close the sale before leaving the home.
The hardest part of the job was driving. I love speaking to and helping people so the demo was actually my favorite part.
Almost everything was self-taught through practice and constant work to improve on my pitch, body language, and verbiage.
Pros
Started to come up with gas card incentives
Cons
Driving, cancelled/no show leads
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Overall rating

3.6
Based on 22 reviews
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Ratings by category

Work/Life Balance
3.3
Compensation/Benefits
3.3
Job Security/Advancement
2.9
Management
3.0
Culture
3.4

CEO Approval

75%
12 ratings
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