Corporate purposely makes decisions to hurt sales and progress of their stores. All profiting ideas are shot down. Marketing is only used for the brand new concepts, they leave all other stores to come up with their own and are usually shot down because of how busy our ONE marketing person was.
There are a few good apples that made it worth while, but in the long run it's a sinking ship. Spent almost a month in NY working 14hr shifts helping them open a store only for them to use it to justify a very mediocre raise. (I went from non livable wage to sort-of livable) I was always paid lower than my coworkers even if I had more experience and knowledge.
I was forced to come into work even though I was vomiting, then I was ridiculed because they didnt have anyone to cover the store because I was the ONLY manager. In that specific store. Period. And I had to train 2 others in addition to running operations.
They will try and take everything possible from you and if you dont bend to their rules, then you wont go anywhere.
Nice coworkers, free food, benefits
No compensation for overtime, over worked, self destructive corporate
Catering Assistant (Former Employee) – Petersburg, VA – March 14, 2019
preparing catering events very mutli tasked. learned a lot about catering assistant manager. Managed catering team as well as catering work study student. Cultural very diverse. Working late was the hardest part and waking up early next day. Enjoyed preparing the events especially faculty and staff lunch.
The company seems good but management was my worst nightmare.
Cook/Prep (Former Employee) – Huntsville, AL – March 13, 2019
I started first semester as a dishwasher. Second semester i was moved in kitchen and was told i was due a raise. Three semesters passed and i was cook getting paid as an dishwasher. Finally management told me if i didnt like it I could quit.
I worked at a vegean college. We did have free meals but who eats vegan?
Catering Manager (Former Employee) – Tuskegee, AL – December 31, 2018
Didn't realize how much I develop until I left the company. Those long hard days truly paid off. My director really had my best interest and I didn't appreciate it back then, buy now I do. Great company .
very detail oriented, learn the business, team building
long days and hours, chaos created by middle / upper management
ASSISTANT GENERAL MANAGER (Former Employee) – Richmond, VA – December 19, 2018
I was able to learn a lot about problem solving and thinking on my mind due to the lack of support from my boss. Multiple locations closed down and the company overall seems to be heading in the wrong direction.
Cashier, Line Server, Dining Room Attendant (Current Employee) – Baltimore, MD – December 1, 2018
The job overall is good but, in my experience some of the management could be better along with some of the workers. In terms of their work ethic the workers tend to be lazy and or stressed because they have to pick up the slack of the lazy ones.
Line Cook (Former Employee) – Petersburg, VA – November 29, 2018
It was an ok job i loved it im a people person you get to meet new people from all over the place I'm very outgoing and I enjoyed my work interacting with all the students at the school and watching a smile on that face while they eat
Regional Executive Chef, Compass Group (Former Employee) – Reston, VA – October 29, 2018
In my opinion, Thompson Hospitality operated in a continuous dysfunctional manner on a daily basis that benefited neither the staff or the organization. I am glad that I had the opportunity to move on.
Custodian/Janitor (Current Employee) – Nashville-Davidson, TN – October 11, 2018
it is a good laid back job, but if you will like more hours and have better management you should go elsewhere. sometimes it goes by very quick. but i would like a job that will keep me busy so i can have more hours
Executive Catering Chef (Former Employee) – Norfolk, VA – September 12, 2018
I was the executive catering chef. I left my position do to lack of staff, help and resources to do the job properly. When ask for help I was told it wasn't there and just to make it happen. As much catering as they do you can't even have a staff to back you up. It is always "just make it happen". I've worked catering before and it was nothing like this. They will make changes hours before there party adding stuff you don't have. The add on's was ridiculous with no sense of care to see if we could even do the party. I was also told by upper management when asked for staff that "it's not my problem". The catering department there is like a red headed step child. You get no help support resources nothing. So who ever they get now to do this job just expect you will be working by yourself most of the time.
While working at Thompson Hospitality I learned how to work and communicate with others. Dish washing was okay at first but then it became to much. Working with my coworkers and their foul language habits it only made working harder for me because i found myself arguing back and almost getting into altercation with my co-workers.