Trade Compliance Analyst - Supervisor (Current Employee) – Newton, New Jersey – August 3, 2018
Lets start with the owner Alex Cable. very nice man, so down to earth. Upper Management is very fair. Do your work do it well and you will be recognized and compensated. Some areas of the company meaning some business units keep to themselves but for the most part everyone is very friendly.,
A friendly work environment, reasonable hours, great management, and plenty of room for advancement. Frankly I shouldn't have left. There's a good bit of paid time off. The training program isn't the most helpful but everyone there will show you the ropes pretty quickly. There's an efficiency incentive program. At the end of the year they hand out Christmas bonuses to all the full time employees as well.
CSR (Current Employee) – Newton, NJ – August 29, 2015
This place COULD be great, if they stopped promoting unqualified people. Nepotism and favoritism run rampant at Thorlabs. So, it's good to know someone, if you play like that. Also, it's good to know someone if you are trying to get a job here.
Receptionist, Sales, Technical Support (Former Employee) – Newton, nj – August 7, 2013
a typical day involved processing orders and quotes placed by phone fax or over the internet. Customer service was always the number one priority. The co-workers were the best part as they are caring people, each department is their own family.