Questions and Answers about thredUP Inc

Here's what people have asked and answered about working for and interviewing at thredUP Inc.

View all 37 questions about thredUP Inc

What advice would you give the CEO of thredUP Inc about how to improve it?

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I would like for the CEO to know. At first the job was great. After a month or so. Things started to kick in. Sexual predator in the building. I tried to speak to a Mr.Scott Kelley about switching to another shift ( sent several emails requesting to another shift)I was blown off, completely ignored every time. He never addressed what I wanted. All management is interested in is the production numbers. Hot in outbound, again they refused to turn on the air back there. Someone would just come to the door and Hollar. Y'all need to work faster,faster. If you pass out back there,no one would know. Sexual predator is still there, doing the same thing

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Pay the employees a living wage. Work on your uph. It doesn't make sense. It waste time scanning clothes over and over again. If I'm able to style 400+ a day that's a 55 to 60 uph. Not a 40 something.

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Work on the pay scale for outbound. In realality outbound is that last place for items to be checked and more than half of the time the items are marked incorrectly.

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2
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All good legimate companies have a "telephone" customer service number for issues that might occur like what happened to my pacage. To be told via a repy to an email you do not have anything to do with the actual shipping of a package does not set well.

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Take time hiring people who would actually be a good fit, and improve pay.

Answered - Customer Support Agent (Current Employee) - San Leandro, CA

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Related questions (more answers below):

They are great, so great. Can't believe how great they are.

Answered - Picker/Packer (Temp) (Former Employee) - San Leandro, CA

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5
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Listen to your employees

Answered - Inventory/Shipping Receiving Supervisor (Current Employee) - Duluth, GA

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