thredUP Inc Employee Reviews

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Some of the people there were great we had a pool table to play during our breaks
Merchandiser (Current Employee) –  Vernon Hills, ILJuly 6, 2018
I would od come in clock in on my station and get to work. I learned that you have to work fast to keep up your numbers and be successful. The workplace was a fast paced environment you had to break a sweat to stay on top of everything.
Cons
Short breaks
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Very relaxed, but hard work
Picker/Packer (Current Employee) –  Mechanicsburg, PAMay 22, 2018
Very relaxed, but hard work and will push you to meet your UPH requirement. Managers are very easy going, if following rules and regulations. Raises every 6 months and room to switch shifts if needed. There is 1st, 2nd and now 3rd shift.
Pros
Advancement
Cons
Short lunches
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If you are comfortable working in a threatening environment, go for it
Team Member (Current Employee) –  Duluth, GAApril 20, 2018
Made to feel like you will lose your job if you don't meet your uph almost immediately. Was #1 DC for 3 months in a row until they added 3rd shift which they don't need. Now it's in the pits. When they added 3rd shift, they messed up the other shifts hours. 2nd shift has to work until 1am on Saturdays. If they would go back to Mon thru Fri, 3-11:30, morale and output would improve so much. Majority of management is a joke. Trainers are not trained. Training leader is not qualified and morale is terrible there. Definitely looking for another job. Have no problem with fellow employees. Will miss them for sure. 28 minute lunches and 2 eight minute breaks are not enough time to rest before going back to work.
Pros
Nice employees
Cons
Rampant Favortism
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Not worth it unless you're a (desperate) college student for now....
Customer Service Representative (Former Employee) –  San LeandoApril 11, 2018
The company used to be okay to work for as it was still in the start up stage and somewhat valued employees or at least the knowledge they had (for those there for quite some time; 4+ years) however it drastically changed more recently.

Overall the goals are too high for what they pay for and as people continue to leave the goals just become higher and higher. Where instead of reorganizing how things are done instead they just put even more pressure down your back. If they feel you can't keep up accordingly, you will be threatened with a write up, written up then fired.

Management is very much a JOKE, they are not helpful and do not know how to properly communicate to their reps nor do they care to learn how to do so.
Pros
Occasional free lunch, some nice coworkers (fellow representatives)
Cons
Management, Very low pay, stressful
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Do Not Work Here
Customer Service Representative (Former Employee) –  San Leandro, CAJanuary 19, 2018
The management is a joke, and the compensation is far below competitive. The company culture is to use its employees and treat them like a number. Do yourself a favor and pass on this company. They are not worth your time!
Pros
none
Cons
Management, Pay
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Ehh
Picker/Packer (Former Employee) –  GeorgiaJanuary 18, 2018
They start you off picking on the backside of the warehouse & once you perfect that you move to packing. The clothes they send to people are disgusting. I’ve seen better clothing at the Potter’s house for less. They send out stained clothing, purses etc. The management was a younger crowd so they weren’t that serious. We had a meeting about somebody talking about the next & lost their job because of it. But that’s life. Short breaks, very cold. Also your badge never will work so you have to wait on somebody to open the door for you to enter building.
Cons
Short breaks
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Overly work you for low pay
Picker/packer (Former Employee) –  San Leandro, CAJanuary 15, 2018
Thredup isn’t a bad place to work at. But they start you off as temp and then you have 30 days to prove yourself. Sounds easy? Wrong ! You start off as a picker where they Time you on how fast you move. Then you get trained to be a packer while still making only 12 dollars. And if your not a good or fast packer they will fire you. That’s why if you notice they are always hiring. They get rid of good workers for the craziest reason. If someone is not doing their best as a packer why wouldn’t you move them back down to picking? they both pay 12 dollars. Over all the worst experience ever . And the management sucks , bunch of inexperienced people who don’t know how to manage.
Pros
Early shifts available
Cons
Short breaks
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Great place to work
Operations Supervisor (Former Employee) –  Mechanicsburg, PADecember 5, 2017
Great place to work. Whatever you put into it, you will receive in return. Depending on your work experience and how hard you work, there are opportunities for advancement.
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They made sure your comfortable
Warehouse Associate (Former Employee) –  San Leandro, CANovember 22, 2017
I love how they want you to do your best and work hard while at the same time providing you with a fun work environment to keep you motivated and going.
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Family
Itemizer (Current Employee) –  MechanisburgJune 13, 2017
Es una empresa que esta actualmente en crecimiento la cual estoy muy agradecida de ser parte de esta hermosa familia de thredup
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ThredUp: Young start-up with many ways for you to shine!
Shipping/Receiving Associate (Current Employee) –  Mechanicsburg, PAMay 18, 2017
ThredUP is a fast paced retail warehouse environment with clear expectations for advancement through meeting training requirements and UPH levels.
Management is responsive to suggestions for improvement and safety!
Benefits are generous.
The Culture Club creates events and celebrates holidays to keep showing up at work from becoming boring.
My favorite part of the job was "High Five Fridays!"
Pros
Work for a start-up company so infinite room to grow!
Cons
Unusual Shift times. 6am-2:30pm or 3-11:30pm
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high expectations
Customer Service Representative (Former Employee) –  San Leandro, CAApril 18, 2017
The concept of the company is good and convenient for people looking to get a good deal but If you cant meet their fast paced requirements while working there you get warnings to improve and eventually let go if you don't. they work on a number based system, you must meet a certain number of items processed per hour everyday.
Pros
occasional lunches provided and awards for performance
Cons
high expectations
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Always have work unless in outbound
ASSOCIATE (Current Employee) –  Mechanicsburg, PAJanuary 19, 2017
I love working here but if you are an outbound associate, you run out of work so quickly. If you are an inbound associate, you have so much work but not enough employees.
Pros
Special lunches
Cons
Some people make you feel uncomfortable
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An Experience
Packer (Former Employee) –  Vernon Hills, ILJanuary 14, 2017
Very different for me. I loved that I got to feel with clothing, and inspect them. It is a very fast past job. Management was okay, except the micro managing. There were shift meetings that gave insight on the company changes, employee promotions, daily employee excellence, etc. I would possibly work there again.
Pros
There is an employee discount
Cons
You have to keep a very high UPH on weekly average.
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Good... But not
Itemizer (Current Employee) –  Mechanicsburg, PADecember 12, 2016
Been here a year and a half... Decent job if it was 1st shift would be better but once you chose 2nd never expect to go to 1st. Management is a joke. But of you bust your bum you can get raises after many many weeks.
Pros
Decent pay, free lunches
Cons
No advancement, bad management
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Productive, but confusing environment
Warehouse Associate(Inbound and Outbound trainer) (Former Employee) –  San Leandro, CaAugust 19, 2015
Great start up company with non supportive management. Work atmosphere was a bit childish and unsafe. Helps sharpen your work skills and gives employees the opportunity to learn and advance to different levels in the company. I learned how to plan out my time managing schedule better when it came down to training new employees and doing manifest duties. Trainers were consistent on helping other employees better their work skills. Non communicative environment between management and employees. Most enjoyable part of the job was teaching and training new employees.
Pros
Bonuses, Free Lunch
Cons
No comunication, Horrible management
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Productivity is Key
Customer Service (Former Employee) –  San Leandro, CAOctober 22, 2013
A typical day at ThredUp would be seeing where I would be assigned at for the day. It could be picking orders from customers who have placed orders online or to go through and do go backs. While picking for orders I would ensure that the item number matches the item number on the form as well. Then after picking all items on the list and making sure its put into its right place, I would then take it for packaging. In the packaging process its very important to examine the clothing making sure there are no major stains or ruins to the clothing. Paying attention to detail was a big part of this job. Double and triple checking was a must through every process.
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Overall rating

3.2
Based on 18 reviews
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2.8Work/Life Balance
3.1Compensation/Benefits
3.0Job Security/Advancement
2.4Management
3.3Culture