Thriveworks Employee Reviews for Credentialing Specialist

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5.0
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One of the most caring companies to work for
Credentialing Specialist (Current Employee) –  Lynchburg, VADecember 5, 2016
Thriveworks is a company where if you do your job,and are a hard worker, you will realize how much opportunity there is to grow with the company and will see just how much they care about each and every employee. The CEO in particular is down to earth, generous, really cares about the well being of the employees at the same time making sure that the company is successful. What other company do you actually get to say you not only see the owner on a weekly or even daily basis but that they know you by name?!?! Hard work and dedication is rewarded within the company and personal praise is given all the time.

It may be a demanding and hard job, but nothing in life is easy, you are successful based on the work you put in and this company is one that makes it known to it's employees that with hard work comes growth and opportunity.

The rest of the staff and co-workers are great, always trying to put a smile on eachother's faces, very caring. Management is always there and available to their team and wants to be sure that they are happy within their position and are in the right position as well so that they can shine.
Pros
CEO is awesome!, management awesome, work hard play hard atmosphere
Cons
Stressful times can be stressful (but so is any job)
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1.0
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Serious issues
Credentialing specialist (Former Employee) –  Lynchburg, VAJune 23, 2016
The first few weeks I loved my job, the donuts and champagne, the laid back attitude and the flexibility. But soon I realized the high turnover, lack of training and poor management created a miserable work life.
They provide little training leaving you unprepared. They promise you will ease into the workload due to the lack of training then drop huge projects on your plate that even the most experienced employees (of less than a year) can't help with. Because the department is so behind you will constantly be taking over other people's work. You ask for help or training and are told you'll be fine. It's a never ended circle, they can't keep employees because of the chaos then hire new employees just in time for the others to leave so the promise for a manageable workload is not possible.
Management: nobody communicates not with the employees and seeming not to eachother. Every supervisor will tell you something different. There's serious favoritism due to friends and family being hired probably out of desperation. They even launched online forms and didn't even tell the employees! From your first day you don't know who or how to report to a supervisor, to clock in etc because nobody shows up on time. Other reviews speak of the ceo and vp, I didn't have issues with them, and found both to be kind. Unfortunately they both don't seem to know what a mess the office is as they deal with the franchises and such. If these higher ups actually saw the problems they could fix it however my take is that they just don't know, again because of no communication.
Thriveworks is too
  more... laid back, there's no supervision or accountability which combined with the overdue work load creates a lack of motivation, and the lack of organization will make your life miserable. Also the benefits are terrible. Don't get sucked in, you'll soon realize you should've taken the other jobs you were offered that didn't appear to be a laid back paradise.  less
Pros
Flexibility
Cons
Poor management, lack of training, unorganized
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Overall rating

3.7
Based on 55 reviews
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3.8Work/Life Balance
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3.8Culture

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