Thruway Direct Employee Reviews

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Disorganized
Foot Courier (Former Employee) –  Manhattan, NYSeptember 14, 2018
Very disorganized as a company. Management does not care or appreciate their workers. It is very hard to directly speak with management because supervisors do not make it easy for us to contact them.
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2.0
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It's ok for part-time job
Amazon Delivery Driver (Current Employee) –  King of Prussia, PASeptember 2, 2018
I tried to make the best of it but it's alot of favoritism, dirty vans, crashed vans, not that organized, thought it was a career job for me, cut hours periodically
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5.0
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Fun place to work
Driver (Current Employee) –  MoonachieAugust 26, 2018
Please note, disregard all those harsh comments about thruway. You have to earn your stripes, work hard, have accuracy, and have no concessions. Once they observe you can execute, they will be generous about giving you hours. Thruway gives the work to those who work hard and are accurate. Crying racism is defamatory. If you didn’t receive the hours then maybe you need to look at yourself for once instead of pulling the racism card as thru way is professional the whole way through. My pay was close to a paralegals salary and I honor thruway! So to see these harsh defamatory comments about thruway just proves how unprofessional people can be and shows why they couldn’t last with the company!
Pros
Brilliant dispatchers that take their job serious! Much respect !
Cons
None it’s a pleasant experience
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3.0
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Its an ok work environment
Delivery Driver (Former Employee) –  New York, NYJuly 27, 2018
There is nothing special about thru way. Its your average run of the mill delivery company. The vans you drive aren't taken care of that well. Sometimes you come in and there may not be a route available.
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3.0
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fun but non livable hours
Amazon Fresh Driver (Former Employee) –  Philadelphia, PAJuly 27, 2018
It was interesting and a great environment but, they hire too many employees which lead to less hours of work and being underpaid. Also it took nearly months to get uniforms even though we paid for them. Their health benefits were a non factor too!
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2.0
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poor management
Route Delivery Driver (Former Employee) –  Elizabeth, NJJuly 23, 2018
Poor management skills,no room for advancement ,unsafe vechile to driver ,sometime no lunch break but its been deducted from your time ,no associate engagement
Pros
Nothing
Cons
Overall bad
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3.0
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Fast workplace environment run by lazy management
Delivery Associate (Former Employee) –  Elizabeth, NJJune 22, 2018
Working for Thruway direct for Amazon Fresh was a time that was both stressful and fun at times like most jobs. Overall I cannot say I would recommend the job to anyone for any Department under Thruway direct. I worked as a delivery associate delivering Amazon Fresh orders in Manhattan, Brooklyn, and New Jersey. I was employed for the company for over a year. At the time I worked for Thruway, the company terms promised to it's employees never came to fruition not only for me but for my other co-workers as well.


Good luck to anyone who works for Thruway Direct in Elizabeth New Jersey.
Pros
At the time, location of deliveries.
Cons
Company promises, Management, Employee work environment.
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1.0
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Enough is Enough
Route Delivery Driver (Current Employee) –  Miami, FLMay 29, 2018
Thruway gets a poor review because there isn't any balance in the company. The wages are not competitive for the cost of living. Too many days off and not a full week of pay, only a fool would live on these wages. Special preferences is given to certain drivers do to their Spanish heritage, which is not fair. Balance, unity, wage increase, more hours and the same equality for everyone is definitely needed in this company
Cons
Everything
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3.0
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loved managment
Courier (Former Employee) –  King of Prussia, PAApril 18, 2018
Terrible benefits, unfair pay(too little for too much), long hours with lack of advancement, stressful work environment with lack of communication, fun people
Pros
out on the road
Cons
forced 30 minute break, stressful
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Don't
Driver (Former Employee) –  Bethpage, NYMarch 20, 2018
Be prepared to deliver AT LEAST 200 packages a day. TWO HUNDRED.

A bunch of different "courrier" companys share the same warehouse with thruway. In reality they're all linked and owned by the same people but split up in to different, smaller companies for more beneficial tax purposes. Problem is thruway is dead last to load up in the morning (anywhere from 9:30 to 10:30am) and thus you won't be home until 10pm unless you want to jeff gordon your way through your route and risk your clean license/safety as well as delivery accuracy.

Not to mention the laughable uniform (a dopey hi-vis vest) taxes. $5 EVERY WEEK and $25 deducted from your first paycheck as well as $25 every 6 months for a total of $75 deducted for your first year NOT INCLUDING the dopey $5 weekly tax. The f is this? You are not made aware of these fee's until AFTER you are hired and are signing the paperwork. (which is done on your smartphone/tablet, lmao.)

Your co-workers are good honest folk for the most part.

The managers are decent enough people but be warned you will magically be "mis-scheduled" if you are not up to par and you will go home with no work. So there is no true guarentee of hours. Especially true of new, unexperienced deliverers.

You will get paid for the hours you worked, to be fair.

Overall a hilarious hodge-podge of a company, turnover is absurdly high and rightfully so.

Biggest thing I can say is, be prepared to be disappointed.
Pros
You kidding me?
Cons
Literally almost everything
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no way thruway
Walker (Former Employee) –  Manhattan, NYFebruary 22, 2018
Thruway is one of the worst jobs you could work for. Your opinions will be ignored when concerning management. The equipment is subpar and malfunctions often. The atmosphere is very racially segregated, not favoring those of darker skins. And their ad for employment is not true, the promises are never kept, and advancement is unheard of.
Pros
none
Cons
sometimes I am rushed or even denied a break, send you home on scheduled work days because of 'forecast'
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Management
Driver (Former Employee) –  Bethpage, NYFebruary 10, 2018
They Hire new people every day, have 40 people each day for 20 routes so you don't get more than 30 hrs a week, Lack of management this is an example of a company that its managers clearly don't have an Idea of what they are doing.

But if you don't trust me get in and you will get disappointed in less than 48hrs guaranteed

Plus they don't know what is direct deposit.
Pros
None
Cons
Everything
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3.0
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fun work place no stress
Delivery Route Driver (Current Employee) –  Bethpage, NYFebruary 2, 2018
typical day at thruway is straight forward you go in get your amazon parcels load them into the company provided van scan out from the warehouse then your on your way to make your deliveries no stress no one bothering you on the road, when your done with all your deliveries for the day you head back to the warehouse park your vehicle and clock out go about your business.
Pros
on the road by yourself no body on your back
Cons
none
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4.0
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Great management team, autonomous work environment
Courier Driver (Former Employee) –  Swedesboro, NJJanuary 4, 2018
A typical day involved picking up a van load of packages from the warehouse, delivering the packages to various locations, and returning the van to the facility. The management was pleasant and helpful. With a few exceptions, the routes were not stressful and made sense.
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2.0
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horrible
Amazon Delivery Driver (Current Employee) –  Philadelphia, PADecember 5, 2017
job was poorly managed. company vehicles were horrible. jus was not a great place to work . very unorganized. they had more drivers than they had routes. and alot of favoritism was shown.
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5.0
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Innovative Logistics Company
Delivery Associate (Current Employee) –  Elizabeth, NJNovember 17, 2017
Logistics meeting the future of technology and home deliveries. Working in newly constructed Amazon buildings and meeting new people everyday. This job gives me daily opportunity to learn and experience new environments.
Pros
3 Days off!
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Not a good company
Delivery Driver/Package sorter (Current Employee) –  Bethpage, NYNovember 15, 2017
Do not work here. Disorganized, didn't give me information about 401K only took the money out my check. Did not offer benefits or raises as posted. Had to pay $5 every paycheck for my uniform.
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Thruway Direct is some what racist and horrible management.
Delivery Driver (Former Employee) –  Elizabeth, NJOctober 28, 2017
Thruway direct is not a place to work due to lack of management no respect take advantage of people work people harder than what they supposed to no lunch breaks but they still deduct 30 mins from your pay work consistently want you to rescue others constantly it's a no-go and what gets me the most is that they treat Spanish people better than other nationalities to the whole management is Spanish as well as the dispatchers it is wrong there is not one black or white in dispatch or management position and then they send us home and give work to the Spanish it's not fair someone needs to report this. I only refer this job to Spanish people and desperate people that's looking for employment good luck.
Pros
None
Cons
Only send spanish people on jobs and and other nationalities home.
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Unprofessional
Driver (Former Employee) –  Elizabeth, NJOctober 18, 2017
Very poor management with upper heads and dispatchers ,driver are treated like garbage ,no lunch breaks most days but still get 30 minutes taken away from you each day ,contract they have u sign is a total lie ,no raise in pay and if you not Spanish you are treated unfair
Pros
Flexible
Cons
Poor management, no raised as promise in contract
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2.0
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My view on Thruway
Courier (Current Employee) –  New York, NYSeptember 11, 2017
Working condition on Thruway are harsh for some and mellow for other, the harder you work the harder they make you work and because they have problem keeping employee they'll just let most get away with barely working and complaining about anything, so for them to avoid the complaints they'll excessively use those who want to do their duty pushing them out in the process.
Cons
There is absolutely no benefit working with Thruway
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Overall rating

2.5
Based on 32 reviews
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