Thruway Direct Employee Reviews

2.4
Overall rating
Based on 22 reviews
Ratings breakdown
53
43
34
22
110
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1.0
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Don't
Driver (Former Employee) –  Bethpage, NYMarch 20, 2018
Be prepared to deliver AT LEAST 200 packages a day. TWO HUNDRED.

A bunch of different "courrier" companys share the same warehouse with thruway. In reality they're all linked and owned by the same people but split up in to different, smaller companies for more beneficial tax purposes. Problem is thruway is dead last to load up in the morning (anywhere from 9:30 to 10:30am) and thus you won't be home until 10pm unless you want to jeff gordon your way through your route and risk your clean license/safety as well as delivery accuracy.

Not to mention the laughable uniform (a dopey hi-vis vest) taxes. $5 EVERY WEEK and $25 deducted from your first paycheck as well as $25 every 6 months for a total of $75 deducted for your first year NOT INCLUDING the dopey $5 weekly tax. The f is this? You are not made aware of these fee's until AFTER you are hired and are signing the paperwork. (which is done on your smartphone/tablet, lmao.)

Your co-workers are good honest folk for the most part.

The managers are decent enough people but be warned you will magically be "mis-scheduled" if you are not up to par and you will go home with no work. So there is no true guarentee of hours. Especially true of new, unexperienced deliverers.

You will get paid for the hours you worked, to be fair.

Overall a hilarious hodge-podge of a company, turnover is absurdly high and rightfully so.

Biggest thing I can say is, be prepared to be disappointed.
Pros
You kidding me?
Cons
Literally almost everything
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no way thruway
Walker (Former Employee) –  Manhattan, NYFebruary 22, 2018
Thruway is one of the worst jobs you could work for. Your opinions will be ignored when concerning management. The equipment is subpar and malfunctions often. The atmosphere is very racially segregated, not favoring those of darker skins. And their ad for employment is not true, the promises are never kept, and advancement is unheard of.
Pros
none
Cons
sometimes I am rushed or even denied a break, send you home on scheduled work days because of 'forecast'
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Management
Driver (Former Employee) –  Bethpage, NYFebruary 10, 2018
They Hire new people every day, have 40 people each day for 20 routes so you don't get more than 30 hrs a week, Lack of management this is an example of a company that its managers clearly don't have an Idea of what they are doing.

But if you don't trust me get in and you will get disappointed in less than 48hrs guaranteed

Plus they don't know what is direct deposit.
Pros
None
Cons
Everything
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3.0
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fun work place no stress
Delivery Route Driver (Current Employee) –  Bethpage, NYFebruary 2, 2018
typical day at thruway is straight forward you go in get your amazon parcels load them into the company provided van scan out from the warehouse then your on your way to make your deliveries no stress no one bothering you on the road, when your done with all your deliveries for the day you head back to the warehouse park your vehicle and clock out go about your business.
Pros
on the road by yourself no body on your back
Cons
none
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4.0
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Great management team, autonomous work environment
Courier Driver (Former Employee) –  Swedesboro, NJJanuary 4, 2018
A typical day involved picking up a van load of packages from the warehouse, delivering the packages to various locations, and returning the van to the facility. The management was pleasant and helpful. With a few exceptions, the routes were not stressful and made sense.
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2.0
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horrible
Amazon Delivery Driver (Current Employee) –  Philadelphia, PADecember 5, 2017
job was poorly managed. company vehicles were horrible. jus was not a great place to work . very unorganized. they had more drivers than they had routes. and alot of favoritism was shown.
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5.0
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Innovative Logistics Company
Delivery Associate (Current Employee) –  Elizabeth, NJNovember 17, 2017
Logistics meeting the future of technology and home deliveries. Working in newly constructed Amazon buildings and meeting new people everyday. This job gives me daily opportunity to learn and experience new environments.
Pros
3 Days off!
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Not a good company
Delivery Driver/Package sorter (Current Employee) –  Bethpage, NYNovember 15, 2017
Do not work here. Disorganized, didn't give me information about 401K only took the money out my check. Did not offer benefits or raises as posted. Had to pay $5 every paycheck for my uniform.
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Thruway Direct is some what racist and horrible management.
Delivery Driver (Former Employee) –  Elizabeth, NJOctober 28, 2017
Thruway direct is not a place to work due to lack of management no respect take advantage of people work people harder than what they supposed to no lunch breaks but they still deduct 30 mins from your pay work consistently want you to rescue others constantly it's a no-go and what gets me the most is that they treat Spanish people better than other nationalities to the whole management is Spanish as well as the dispatchers it is wrong there is not one black or white in dispatch or management position and then they send us home and give work to the Spanish it's not fair someone needs to report this. I only refer this job to Spanish people and desperate people that's looking for employment good luck.
Pros
None
Cons
Only send spanish people on jobs and and other nationalities home.
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Unprofessional
Driver (Former Employee) –  Elizabeth, NJOctober 18, 2017
Very poor management with upper heads and dispatchers ,driver are treated like garbage ,no lunch breaks most days but still get 30 minutes taken away from you each day ,contract they have u sign is a total lie ,no raise in pay and if you not Spanish you are treated unfair
Pros
Flexible
Cons
Poor management, no raised as promise in contract
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2.0
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My view on Thruway
Courier (Current Employee) –  New York, NYSeptember 11, 2017
Working condition on Thruway are harsh for some and mellow for other, the harder you work the harder they make you work and because they have problem keeping employee they'll just let most get away with barely working and complaining about anything, so for them to avoid the complaints they'll excessively use those who want to do their duty pushing them out in the process.
Cons
There is absolutely no benefit working with Thruway
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unprofessional and unorganized management team
Driver (Former Employee) –  NJAugust 21, 2017
The job itself iscool but they have a poor management, even when I saw those bad reviews I wanted to do my own experience. You wouldn't have any ID for at least for 4 weeks. It ll be difficult for you to get in. You have to call dispatch thousand time before they finally answered they would tell you somebody gonna come get you till you would finally go home, waisting time. And they don't owe you any explanation. They would call you to start driving after completing your 2 drive alone training, and when you get there, they would say sorry we don't have enough Delivery for our driver. You gotta go home . Till now old drivers complaint about the raise promised when they signed their first contract. Some of them already quit, they always messed up your check. You worked 50 hours and when you got your check you just got pay for 39. They don't care about driver at all. You have bills to pay that's their problem. They kept hired driver that they don't really need. So you are here in their file whenever someone did not show up they would call you. Even when you signed for full time . I decided to quit the day when I noticed that some drivers covered 2 shifts while others were asked to go home because they did not have enough deliveries. Poor management, no respect. The most welcome race is the Spanish people and you would see that from the management team.
Pros
If no traffic you will have time for break
Cons
Unorganized
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5.0
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I enjoy wprling for this company
Driver Associate (Current Employee) –  Avenel, NJAugust 19, 2017
It's an very fast pace company. They deliver AMAZON product. It's easy and flexible they work with you on setting your schedule. Down to earth Management. Dispatcher are very hands on while your on the road. You really have to be a people's person to handle this job
Pros
Great way to explore other cities and States
Cons
None
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Not productive and horrible job
Courier Driver (Former Employee) –  New York StateJuly 13, 2017
Don't work for this company. They post on craigslist everyday expecting some desperate person to take this job. Don't do it. If you're desperate, look elsewhere
Pros
None
Cons
They're terrible
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No they are very racist
Driver Supervisor (Current Employee) –  Elizabeth, NJJune 28, 2017
They only wanna give the most work to their own kind of people they are. Very unprofessional. Very unorganized. And they lie to cover up each other dirty work
Pros
No free lunch lucky if you ever get one
Cons
No breaks health care is garage
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4.0
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Productive and challenging working for Amazon.
Lead Dispatcher (Current Employee) –  Miami Gardens, FLJune 8, 2017
After arriving I set up the laptop and assign the routes to each driver.
Vehicles are then handed out along with scanning system, charger and extra battery. Once all drivers have all they need, they then get the vehicles and enter into the building where the packages are set up. Overnight sorting handles the package set up for all drivers and companies in the building. After entering drivers go to their assigned route and start loading their vehicles with all packages needed to be delivered for the day. Drivers have ten hours on the road to complete their deliveries, and take a break in between. Internal rescues are set up for those falling behind on the road, and phone calls are taken for any issues as well. Delivering in bad weather would be the hardest part of my job. The most enjoyable part of my job would be, when all routes are completed on time.
Pros
possiblity of growing with the company.
Cons
healthcare, long shifts, pay rate
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Work too many hours
Senior Recruiter (Former Employee) –  City of Sunrise, FLMarch 16, 2017
they have no consideration for family. they work you hard day and night and dont pay that good. they expect you to know everything and dont get paid what your worth. job is not worth it
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4.0
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Fast and productive work place
Driver (Current Employee) –  Philadelphia, PAJanuary 23, 2017
It a great learning experience and great way to sharpen your people's skills get to experience different parts of your city communicate with other people
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5.0
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I only selected 5 stars to make sure its posted
Delivery Driver (Current Employee) –  Elizabeth, NJJanuary 4, 2017
If you have no other choice at the moment then pick this job.. They say you will be paid a set price than after a certain time you make more.you have to pull teeth to get your money that was promised to you management is very rude..if you are not of the Hispanic race you get treated differently. To many people trying to be the boss and you really don't know who is in charge they provide u with a vest and a thin paper jacket the equipment is very unsafe usually broken (vans,rabbit etc)..in all types of weather all types of people and strange animals..but hey try it out and see.
Pros
Set on schedule
Cons
To many to type
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3.0
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Good company
Driver courier (Current Employee) –  Central JerseyNovember 7, 2016
good but they didn't give information about position during the interview, also disorganized during morning scheduling
Long routes to each driver it's hard for driver, have no problem with co worker
Pros
Free water
Cons
No health care, promise increase rate not given
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