TIAA Employee Reviews

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Work/ LIFE Balance
Financial Services Consultant (Current Employee) –  Charlotte, NCMay 9, 2018
the company is amazing when it comes to training, and compensation however the work life balance is hard.no matter what is going on in your family it will count as an occurrence and your job will be in jeoerdy
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Run the other way!
Wealth Management Advisor (Former Employee) –  Palo Alto, CAMay 7, 2018
TIAA churns its employees. By raising sales goals and service requirements to impossible levels, Wealth Management Advisors are pushed through a revolving door of hiring-firing. Clients are so frustrated with turnover, they've long since fled to Fidelity down the street. No one stays for long. Before taking a job in the Palo Alto office, ask the length of service of other employees. It's the best indication not to work there.
Pros
Clients are excellent
Cons
Management is naive and unresponsive
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Fired over the phone and told not to come back
Project Manager (Former Employee) –  Charlotte, NCMay 5, 2018
my desk was ransacked and my personal belongings were stolen.
people would steal your chair everyday!
employees refer to contractors as the UPS since the badge was green.
treated like a 2nd class citizen, work space was too small to get anything done (desk 40")
Pros
None
Cons
Everything
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Great benefits and pay
Sr-Outbound Consultant (Current Employee) –  Charlotte, NCMay 1, 2018
Very structured environment. Customer focused in nature. Not an organization that embraces change or new ideas very quickly. Very disjointed among the various departments. It's almost like each department is it's own separate company.
Pros
Good pay and benefits
Cons
short breaks during peak seasons
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Culturally Challenging
Senior Project Manager (Former Employee) –  Charlotte, NCMay 1, 2018
The company has a great business model, and the environment is challenging in a good way. There is a cultural shift going on which is probably going to impact how business is conducted and the professionals who will support the strategic vision. Many mission-critical roles will offshore and this will create obstacles and challenges.
Pros
Great employee benefits
Cons
Off-shoring of mission critical roles will impact lines of busines
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Worked as a project manager for wealth management
Business Analyst/Project Manager (Former Employee) –  New York, NYApril 30, 2018
- I learned how to write materials to explain the functional uses for our financial products.
- Managment is focused, experienced and friendly.
- The culture is formal
Pros
Great CEO, Subsidized lunch
Cons
Contractor Benefits
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Great Culture
Senior IT Auditor (Current Employee) –  New York, NYApril 30, 2018
Good work life balance. Employees well taken care of. Work can get hectic and demands high quality. The managers care about your professional development. Expectations high and motivation to succeed/ambition is a need.
Pros
Demanding High Quality Work
Cons
Good work life balance, great benefits, employees treated respect
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Overall review
Financial Consultant (Former Employee) –  Lewisville, TXApril 23, 2018
Great place to start in financial services. Technology is lagging but employee culture is great. Very diverse, which was a plus for me. Good overall experience.
Pros
Great place to learn and apply personal finance knowledge
Cons
Technology stinks.
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Tiaa
Project Manager / Transition Manager (Current Employee) –  Charlotte, NCApril 17, 2018
The company has gone through many changes and currently is a very competitive but old culture company. If you are looking for career advancement and a progressive company it is currently transitioning.
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Bureaucratic & Intense Environment
Wealth Management Associate (Former Employee) –  Charlotte, NCApril 17, 2018
Working for TIAA was very stressful and there was not a good work/life balance. The culture at TIAA is very bureaucratic and old-school and they are not progressive in their ideologies, technology, or thought processes. Management is very biased and it is a good-ole-boy system where they promote based on who you know and how much you are liked.

You have to work with antiquated technology, complex systems, cumbersome processes, and a very sales driven environment.

I went to TIAA because of what they promote as their values but once inside the doors it is a very rigid and intense work environment, very little opportunity for career advancement (mostly lateral moves), and not a warm or welcoming environment.
Pros
Great Medical Benefits
Cons
Work environment, career advancement opportunities, management, work-life balance, progressive culture
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Great Place
Tech Support Specialist (Former Employee) –  Charlotte, NCApril 17, 2018
Everyone is friendly and always willing to help. 2 weeks of training before you get to go "live". Managers are understanding when needing time off. A great business package if hired for permanent with the company instead on contract.
Pros
relaxed atmosphere - very friendly
Cons
none
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Tiaa
Regional Facilities Manager (Former Employee) –  New York, NYApril 17, 2018
A challenging and rewarding workplace. Corporate Real Estate team was lean while being extremely productive. Culture constantly promoted continuous improvement and giving back to community.
Pros
Training and education.
Cons
Long hours, lots of travel
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Good place to work
Data Analyst (Former Employee) –  Charlotte, NCApril 16, 2018
I worked at TIAA for 2 years. It had a amazing work culture with talented people around.Their hard work inspired me to learn more.
My skills were improved working here.
Pros
Good work environment
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Retirement Operations
Record Keeping Representative (Former Employee) –  Charlotte, NCApril 14, 2018
Not an ideal department for fresh graduates. Manual paper pushing job. Description was misleading. Office was beautiful and had it's own cafe. Ability to openly communicate to all levels of business
Pros
Nice office, great coworkers
Cons
Low pay
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Hugh infrastructure
WebSphere Administrator (Former Employee) –  Charlotte, NCApril 12, 2018
There will always be a call or conference or cab. almost 2-3 weekly deployments. 10-12 support call daily.
Always some security vulnerabilities and their patches.
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Too Political
Consultant (Current Employee) –  Denver, COApril 9, 2018
The company does not hire based on merit, skill, or knowledge. It thinks "diversity" and "inclusion" are the only things that matter. The interview process is a joke. Every job including entry level positions requires 3-4 unnecessary interviews. Interview questions are all situational based. Interviews are solely for show. Recruiters and hiring managers know who they are going to hire prior to the interview process being completed. Hiring is largely based on visual differences of the applicant. Management is not empowered and they for the most part do little if anything to aid in your personal development or career advancement. Management is very passive aggressive. No one is direct or honest. The products, systems, and processes are archaic. Avoid making any suggestions or providing any input as you will be seen as a detractor and you will be blackballed for promotions even if you provide great ideas and constructive actionable feedback. Also the value system that they supposedly possess and instill in everyone is complete nonsense as no one is ever held accountable for anything which they may do that contradicts the beliefs.
Pros
Benefits, Pto, Bonuses
Cons
Too Political, Poor Leadership
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TIAA - Good Experience.
Wealth Management Adviser (Current Employee) –  Fargo, NDApril 4, 2018
Great company too work for, but be prepared for long hours and often times dictatorial management. Many Wealth Management Advisers burn out after 3 to 4 years. High number of resignations after annual bonuses are paid. Customers are great to work with as the target market is the secondary education market for retirement planning and in some markets, state employees, so the clients are well educated and eager to plan for their retirement. The high caliber of the clients and the other WMA's you work with are the best part of the job.
Pros
Good presentation and client data base tracking software along with products.
Cons
Recruiting emphasizes developing client relationships, but as soon as done with training, 110% of emphasis on make sales targets from management, in order for both you and them to make sales goals for bonuses.
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Poor Managment
Administrative Secretary (Former Employee) –  Denver, COApril 3, 2018
Loved working there until they did some changes to the Managment Team and then I was assigned to a Manager that wasn't as much of a Team player as the previous one.
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Excellent firm with great reputation
Sr. Talent Acquisition Advisor (Current Employee) –  Columbus, OHMarch 29, 2018
Values customers and employees. Excellent benefits package and great culture. Great executive leadership and vision. Company still offers a pension!!
Pros
Pension, 401k match, lots of PTO, 8 holidays, competitive pay
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probably great place to work if you are a CFP
consultant (Former Employee) –  Denver, COMarch 28, 2018
I had worked at Schwab as a Series 7 broker- call center- before joining Tiaa. Much more variety in dealing with customers from all walks of life and all age groups at Schwab. The calls I got at TIAA only dealt with getting cash out of retirement plans for teachers and medical people. investments in were limited to only annuity funds and mutual funds.
Pros
white collar day job, decent benefits
Cons
got burned out before I could get a CFP
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Overall rating

3.7
Based on 618 reviews
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