Underwriter III (Former Employee) – Charlotte, NC – March 13, 2019
TIAA was one of the best companies I have worked for. The people and the environment were great. All until TIAA purchased a bank from FL. The FL banks culture led instead of TIAA culture and this lead to the mortgage department becoming no different than any other big lender, including downsizing, layoffs, and a less than desirable culture.
Director (Current Employee) – Charlotte, NC – March 11, 2019
Working at TIAA has been one of the best professional experiences of my career. As a working mother, I was able to be a successful professional as well as a great mom. Throughout my time at TIAA, I was able to work remotely and advance in my career.
Unfortunately, with the termination of the remote work policy, I am now searching for a new employer in order to maintain that work/life balance.
Service Provider - Contractor (Current Employee) – Charlotte, NC – March 8, 2019
My work experience so far has been a good one. My work load is balanced and allows me to complete assignments in a timely manner. My co-workers are very supportive and helpful at all times. My manager is always accessible and supportive. The work environment is pleasant and enjoyable. I have the ability to do volunteer work on and off campus throughout the year. The training is excellent and also easy to follow training guide.
Director of Operations (Former Employee) – Charlotte, NC – March 7, 2019
The move to India was a chaotic disorganized mess that created risk and pressure to mid level managers like me. The C level leaders where in disarray after the Chief Digital Officer took much of their responsibilities. Lots of mismanaged change that created a terrible work environment.
They'll compensate you well (watch the fine print on the retirement plans). Management is engaged and they've had a culture shift. I don't know that they'll succeed in the space they envision themselves occupying but it's a dynamic place right now.
What once was a great company with a great mission is no more. Greed and need to survive in competitive financial services landscape has led the company to lose sight of its mission and if you are not on board with the new mission of pushing products, and selling at all costs with no regard for ethics and the client, then you are managed to the margins. The NY Times article was completely true and set the company scrambling a little over a year ago. The CEO went on a PR tour but it was nothing more than lip service. Fortunately or unfortunately the masses have short memories. The culture has changed for the worse, not the best and continues to do so, as it does away with work remotely options and generous paid time off policy.
Delivery manager and key technical SME liaising (Former Employee) – Charlotte, NC – February 11, 2019
One of the best organizations that I have worked for. The peer group, leadership and environment was the embodiment of a good corporate culture. The mission statement and the founding principles should be a guiding light for other organizations.
The was great to work for with excellent benefits. Poor management in the Operations Department. Promotions were dictated by the Sr. Director. He hand picked who he wanted in certain positions. It wasn't about what you knew but who you knew.
Onsight cafeteria, convenient.
Low morale. Poor management. No work life balance.