Questions and Answers about Ticketmaster

Here's what people have asked and answered about working for and interviewing at Ticketmaster.

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  • What is the work environment and culture like?
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21 questions

Update 2018: Training is 2 weeks in class and 3 weeks on the phone. You'll get 30 seconds between calls instead of thr 10 in non training.

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Very professional, but alot of "tell about time when ____"
-you felt the customer was wrong
-you went out of your way (beyond job expectation)
-needed to pay attention to detail
Also "what does empathy mean to you"

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Semi casual dress code. Dress code was not strictly enforced since you do not interact face to face with the customers.

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They work with your schedule

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Yes, you can. Multiple people have full sleeves.

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Altgough they advise 5 day for full time agent... Only by secret do veteran agent like me know that you have an aditional 5 sick dependant.. Like doe sick child,mother,aunt etc your dependant. And you have to mark it exactly when you call in to adviae you will be absent. Or otherwise it they will not pay. Everyone should have this access to 10 days

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Good as most days it was easy to go into work.

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Put some more thought into scheduling. I would be willing to work longer hours on fewer days. Many of my co-workers agree with me.

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Schedule and learning to adapt to changes month to month.

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