Ticketmaster
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Interviews at Ticketmaster

Here’s what others thought about the interview process at Ticketmaster.
Interview experience
Based on 44 interviews
Favorable
Interview difficulty
Based on 44 interviews
Medium
Interview process length
Based on 42 interviews
About a day or two

Interview process at Ticketmaster

Overview experience

On a scale of 1-10 where 1 is Poor and 10 is Excellent, rating is 8.

On a scale of 1-10 where 1 is Easy and 10 is Difficult, rating is 4.

Interview process length
About a day or two
38%
About a week
24%
About a month
21%
About two weeks
14%
More than one month
2%
Most reported steps
Phone call/screening
79%
On-site interview
74%
Background check
41%
Problem solving exercises
21%
Group interview
21%
Least reported steps
Other
8%
Take-home/sample work
3%
They have no interview
0%

What candidates say about the interview process at Ticketmaster

  • Very professional, but alot of "tell about time when ____"
    -you felt the customer was wrong

    -you went out of your way (beyond job expectation)

    -needed to pay attention to detail

    Also "what does empa…
    Shared on August 28, 2018
  • Pharr: first is a 30 min phone interview to see how well you speak. It consists of some questions like why you left previous jobs and scenarios of angry customers. Second is an in person interview. Fi…
    Shared on March 11, 2018
  • When you get the interview in Charleston, they will ask you questions like:
    What did you learn when you watched the person take calls, what's your biggest accomplishment last year, do you got a car, w…
    Shared on March 3, 2018

Interview questions at Ticketmaster

Commonly asked questions, as reported by candidates

  • If I was a reliable person,willing to work,etc.
    Shared on February 6, 2018 - Customer Service Representative - Pharr, TX
  • I was referred and was hired on the spot.
    Shared on January 10, 2018 - Customer Service - Pleasant Hill, CA

The first interview at Ticketmaster

How candidates got an interview
  • Other online job site23%
  • Recruiter contacted me23%
  • Through Indeed20%
  • Walk-In12%
  • Employee referral8%

How candidates received their first interview at Ticketmaster

  • Applied on Ticketmaster website and got a call within 2 days.
    Shared on January 9, 2019 - Customer Service Representative - Pharr, TX
  • You have to pass the assesment that is turned in with the application and have 6 months customer service experience (from previous job(s))
    Shared on March 11, 2018
  • Friend recommend me
    Shared on March 8, 2018 - Customer Service Representative - Charleston, WV