Instructor (Former Employee) – Van Nuys, CA – October 31, 2014
Pros: Overall TIerra is an excellent organization. Has a great benefits package for its employees including life insurance (which TDS pays for), the offices provide its employees with coffee, hot chocolate, and tea for their enjoyment. Great co-workers who really care about the clients they serve. Also, it feels good to work for a non-profit who does so much good for the developmentally disabled community.
Cons : Pay is very low with no raises given. Very limited advancement opportunities. A lot of internal politics that tend to demoralize staff. Senior Management plays favorites in very obvious ways. Heavy work loads with limited resources (granted its a non-profit). A LOT OF MEETINGS! Inconsistent procedures from location to location.
Advice to Management: Management listen to your staff! Fire all the incompetent staff, and start rewarding people who have given their life to this organization. I know times are tough and you're a non-profit but for god's sake figure out a way to give raises to staff again, that will increase moral more than all the Employee events (ETH's) aimed at doing this. Invest in staff and provide additional training to everyone not just DSPs. And from now on focus on building the foundation of future programs rather than launching half-hearted and not fully thought out programs that take more work to get in shape than if they would've have they been fully planned for.
Volunteer Services Coordinator /Master Instructor (Former Employee) – Sunland, CA – April 6, 2018
I appreciate the training and mission, however, the advancement opportunities are not present. Management lacks professionalism, as well as the ability to treat all employees with respect. Would not recommend this organization for employment.
Master Job Trainer (Current Employee) – Van Nuys, CA – March 31, 2015
Great team of people! Your work is valued and management is very understanding. I have been with this organization for 3 years and i have learned so much about the community and the population we serve.
Instructor (Former Employee) – Sunland, CA – June 25, 2014
Although this day program has many great activities for it's clients, it is over-crowded even for the 7.2 acre property. This can create safety hazards for the mostly under trained staff. For example, wheelchairs are often stuffed into an activity room with barely room to move. There are also many rules that are over-looked, which creates an atmosphere of anything goes. For example, employees are required to speak English by signing a form by HR but some of the staff can barely communicate in English. Many times the instructors are chattering away in Spanish while their clients are neglected. Also, the pay is very low compared to other non-profits, but most of the upper management drives Lexus. Most employees are required to drive their clients in provided vehicles, but many times there are not enough staff or vehicles to safely transport. Despite training and recruitment videos which adhere to the clients making their own choices, there is an institution feel to the bare rooms and strict schedules. For example, many classes are already at and above capacity and clients have no alternatives but to watch movies, walk the track, or sit in a room with nothing to do. Data keeping for behaviors is instructed by peers, and many important discrepancies are lost with the language barriers and lack of training by management. As a result, clients were not receiving the care that had been promised to them. I also witnessed some instructors falsifying daily notes just to get them done on time for the managers and make it appear their client is making progress. Good idea, but this programmore... fails in execution.less