Network Applications Consultant (Former Employee) – Albany, NY – February 10, 2019
one of the most amazing companies to work for! Great work life balance with big company capabilities but a home town feel. A typical day was attending sales calls, providing solutions for potential clients, ensuring technical continuity for all cut-overs to our new technology.
Customer Care Agent (Former Employee) – Cheektowaga, NY – February 4, 2019
This is a very interesting company to work for to say the least. They do have awesome benefits but the scheduling I think causes an high turnover rate as well as the location and convenience of travel for those utilizing public transportation. management is very friendly but professional, Coworkers very helpful in assisting new hires.
Inbound Sales/Customer Service (Former Employee) – New York, NY – January 15, 2019
Nothing one of their "employees" on the low end of the totem pole could say to change their mind or make a difference. They are a greedy, money hungry, savage, unethical group of people and I would never consider working there again.
Contact Center Collection Agent (Former Employee) – Dallas, TX – December 19, 2018
I worked at The CMI Group full-time (More than a year) The management is god-awful They hire directors who can get numbers but are poor excuses favoritism, bullying, intimidation the culture of this company is outrageous 0 professionals No regard for etiquette in the workplace Management is complacent.
The dress code was unprofessional No paid time off. any paid time off we had to make that time off within that same week!
Some genuinely good people that work there and deserve to be treated better..
Customer Service Representative (Former Employee) – at home – December 19, 2018
Time Warner provides an alright experience. when starting out there was not too much help from the manual given. there were a lot of customers who would coem with thesame complaints, showing the very common problems wtih the service.
I found the interactions with the customers (inside of their homes) to be interesting, but not for everyone. Drug use and squalor, to high end homes, one must be a people person to enjoy this job. It is very fast paced, and the unpredictability of every job can make for very stressful days. Once an installation technician becomes skilled at their craft, I imagine things smooth out significantly. I generally worked 4 ten hour shifts per week, allowing for 3 consecutive days off, which was fantastic for my family life. There seems to be a lot of upward mobility within these companies making them a great place for motivated individuals, but the starting pay for an installation technician (at least during my stint) was insufficient to provide for my family (single income).
Work vehicle, paid training, exciting job.
Initial wage not sufficient compensation for work. Nature of the job leads to unforeseen delays, high stress, and often cuts into lunch break.
Technical Support II / Product Specialist II (Former Employee) – New York, NY – December 5, 2018
Working at Time Warner was advantageous to my experience in IT, Sales and Customer Service, Training was excellent and through above the average training of any I have experienced. I am proud to have been employed at this company.
Retail Sales and Marketing (Former Employee) – Tampa, FL – November 27, 2018
Met some nice people and learned a great deal in accounts receivable department. was there over 2 years and i loved the benefits and the hours. will never be able to find another job that had the benefits that time warner had.