TIMECLOCK PLUS Employee Reviews

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5.0
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Great
Internship - Business Development Representative (Former Employee) –  San Angelo, TXMay 28, 2018
Company cares for the employess, they are always hiring and looking to promote from the within. If you work hard, you will get rewarded. This is not a job, but a career.
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1.0
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A dying culture and a real disconnect by executives.
Sales Executive (Former Employee) –  San Angelo, TXMay 24, 2018
I will start off by saying that the mid-level managers are great and will give the shirt off their back to help their employees. This company back in the day up to about 3 years ago use to be a family oriented business but now is nothing but a money hungry corporate machine. You walk in the door at 6:45am and its not a good morning anymore, you are just asked about what you are going to sell that day. The executives are more than comfortable letting the entire sales department know that if you do not like their way of doing things to find a new place to work. They are very good at making you feel like you are not a valuable asset. Telling your employees in a sales meeting that they are replaceable does not build loyalty or a team. Running a business and coaching basketball are two different skill sets. The executives in this company have the biggest ego of anyone I have ever met. They even force employees to submit a 3rd party survey to maintain their best places to work status.These reviews are not anonymous so of course everyone puts a good review out of fear. You are required to maintain at least 80 calls per day and 3 hours of time on the phone per day. If you do not meet this they will fire you. In other words they do not trust you to work hard so you have to prove it everyday. How can you build a business without trust? I have seen a lot of employees and managers leave this company this past year due to this new leadership. Most who leave do not voice the real reasons to managers but they do to their fellow employees and friends. I anticipate more and more employees leaving  more... this company until executive leadership changes or they change their ego.  less
Pros
Co-workers, Team Managers
Cons
Worst Commission rate in the industry, Only 1 week vacation after 1 year, Executives disconnected from reality
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5.0
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Great Place to Grow
Marketing (Current Employee) –  San Angelo, TXMarch 19, 2018
I came to TCP because it is a company that provides advancement without having to move to the big city. During my time with the company I have grown as a professional, promoted during the year and a half I have been with the company, and am constantly learning. I have also seen many of my colleagues be promoted and grow within the company during this time. The best part is that our team is like family and always looks out for each other. Our VPs and President walk the floor and know us by name, our managers are on the floor with us instead of in closed off offices, and there is collaboration across departments that unites us and creates successful solutions for our customers.
Pros
Health Benefits, Training, 401K, Tuition, Company Celebrations, Overtime
Cons
Lack of PTO
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2.0
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Not Recommended Unless You're Desperate for a Resume Boost
Anonymous (Former Employee) –  San Angelo, TXFebruary 8, 2018
I can confirm what others have said about poor work/life balance with this company. They consider more hours to be a raise, instead of flat out increasing an employee's rate of pay. If you do not wish to work 50+ hours a week, you are not considered to be a "team player".

Promotions are "cherry-picked" and there is no open application for job openings. Often times, employees do not know there is an opening until they have already picked the person they want for the job. The people posting the positive reviews are most likely the people being cherry picked that are willing to work 60+ hours a week to appease their superiors.

TCP monitors employees' social media pages and will give disciplinary action if they see something they don't like, even though they don't warn the employees of this beforehand.

The company also has a complete lack of structure and is pretty chaotic, often making things up as they go.

The good side is that the low/mid level employees have a great sense of comradery in the chaos. "Putting the fun in dysfunction" seems to sum it up pretty well. TCP also does buy tickets for the company for Star Wars movies and do free lunches.

Worth noting is that TimeClock Plus still manages to get the "Best Place to Work in San Angelo" every year. The way they manage this is by rewarding the employees for turning in the most voting ballots. Employees will fill out false ballots to try to win, using names of friends and family that do not and have never worked there. I know for a fact that some of the names on the ballots are made up and are people that do
  more... not even exist. A place that is genuinely the "Best Place to Work" would not have to resort to such measures, in my humble opinion.  less
Pros
The other employees (non-management) are very friendly
Cons
Nepotism, too many hours expected, lack of structure and organization
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4.0
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Great culture, but little issues here and there
Support Representative (Former Employee) –  San Angelo, TXFebruary 4, 2018
The company culture is great. Co-workers are easy to get along with. Direct supervisors are very helpful quick to assist. Upper management seems to not acknowledge employees, especially the support department. Starting pay is low; Support reps can earn raises rather quickly(But still low pay). Some get an opportunity for a "raise" by putting in 5-10 hours OT. Used to have weekly Friday lunches, now it's about every other week. There are perks here and there, like Star Wars tickets, Rodeo tickets, Christmas banquets and gifts, annual company picnic, etc. Really love the fact that everyone gets paid major holidays. Only full time employees get Vacation one year after hire starting with 5 vacation days, then 10 days at 2 year anniversary. Some employees are overworked with 50-60 hours per week. The company does a lot for the community. They have a program where the company pays for your tuition if you major in Management Information Systems at Howard College. The company only has a handful of part time employees, and tends to let them make their own schedules. So a college student can be very flexible with their work schedule. Overall it's a good company to work for, actually one of the best in the area. Tips for upper management is to come down to the employees level and at least acknowledge our existence. Perhaps consider higher starting pay, but being in San Angelo most people will take what they can get.
Pros
Free lunch almost every Friday. Great culture. Paid tuition. Paid holidays.
Cons
Low starting pay. Overworked employees. Low PTO.
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2.0
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Needs to get back to basics
Strategic Account Manager (Former Employee) –  San Angelo, TXSeptember 19, 2017
Great company when I started. Had a great culture that was built on growing every individual in the organization, not just the annual sales.

Now, the only goal is to make more money annually without any additional compensation for the general staff. Only compensated for selling SAAS solutions - even this is at a fixed rate.

Direct managers are great and do a good job to help you grow, but upper management does not care about anything other than money.

The only "raise" you are given is more hours to work. They up you to 50 hours a week and call that "more money". Work/life balance is awful, you are an "underachiever" if you are not pushing over 50 hours a week at work. It is considered to be the best if you will show up before 6:00 am and work past 6:00 pm. This is pushed regularly in management meetings.

Overall, This was once a company that cared for its employees more than the money. In that time, the money took care of itself. Now, you have to hope that your direct manager is respected enough to get you any day to day help with Higher Management.
Pros
Some Friday Lunches, Great Co-Workers, Good direct managers, good benefits
Cons
Upper Management does not care, Compensation Plans are unrealistic, Work hours are your "raise", All training are at 6:00 am or Saturday.
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2.0
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Great people, environment is starting to suffer.
Sales Manager (Former Employee) –  San Angelo, TXJune 14, 2017
TimeClock Plus is a your only option if you want to work in the software industry in San Angelo. Each department has its key players but each one of them is under compensated and under valued. Company prides itself in the investment of its people. Nepotism is incredibly high, but this is to be expected from a small company.

Overall atmosphere is fun and inviting but this does not make up for the negatives.
Pros
Coworkers are driven to do better for themselves, great overall sense of accomplishment, company appears to care for its employees.
Cons
Nepotism, low pay, not-so-great benefits, company wide miscommunication, priorities out of sync with industry, extreme work hours, little room for internal advancement.
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2.0
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Colleagues are great, but the pay is low
Account Executive (Current Employee) –  San Angelo, TXMarch 27, 2017
The people who work here are good people and will do anything to be successful. Unfortunately, the pay is low and despite how much you contribute, you probably won't receive any other compensation except the overtime requirement that is considered a raise. There is no PTO the first year and the work life balance is really lacking. Don't plan on promotions either unless you are related to someone of importance here. You won't even get a chance to interview for promotions because they never post the positions to see who the most qualified person is. Nepotism is high. Pay is low and the overall culture is suffering.
Pros
Great people to work with
Cons
Low pay, nepotism, no work/life balance
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3.0
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Good environment, but not competitive pay
Implementation Consultant (Current Employee) –  San Angelo, TXMarch 12, 2017
The general staff are good people and fun to work with.
Although management seems out of touch with employees.
And pay does not reflect Job and time requirements.

Benefits OK, but time off not sufficient. And use or lose policy not realistic with small amount of leave time available to begin with.

The customer service reps seem to be forgotten due to revenue/income fixation of upper management members, who brag about record breaking years yet the employee base sees no benefit.

Advancement options few and, raises scarce, and regular review for possible raises are regularly forgotten or just skipped.
Pros
Free lunches on most Fridays, health and dental, OK starting pay
Cons
Management, amount of PTO, and advancement options
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5.0
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Great fun place to work and grow
Implementation System Specialist (Current Employee) –  San Angelo, TXNovember 16, 2016
This place is great to work for if you are looking for somewhere to grow. All of the people are fun and easy to get along with.
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5.0
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Growing Business and Opportunity
Accounting Assistant (Current Employee) –  San Angelo, TXMay 20, 2014
TimeClock Plus develops their own software and hardware for payroll services. Typical hours for non-management is 8-5pm CST. Managers work 50-60 hours per week.

I value the accounting experience I gained from TimeClock Plus, including tax procedures and requirements for software sales, as well as the importance of teamwork during drastic times of change. Since the business is growing, procedures and company policy also change. Adaptation is a must; great teamwork and wise business decisions are the heart of its survival.

Most managers are the original founders of the company. They are usually directly involved in the hiring process and they keep an eye out for talented and skilled individuals.

Most individuals are very hard-working, driven, and motivated. They take the time to get to know you. People with excellent attitudes and integrity go far. Management is constantly looking for new recruits to their growing team.

The hardest part of the job is keeping pace with the new responsibilities. Sometimes a new problem will arise due to our growth, but there are limited resources to immediately solve them.

The most enjoyable part is the team; people are very kind and well acquainted with each other. It is never boring, no matter what department you work for. Individuals who enjoy helping others, solving problems, or expressing new ideas fit well in this company. Details are so important; we are always learning and adapting. To me, this makes the job fun!
Pros
401K, Health Insurance, Paid Tuition (for MIS majors only)
Cons
Limited Resources to Solve Problems
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Overall rating

3.3
Based on 12 reviews
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2.5Work/Life Balance
3.3Compensation/Benefits
3.5Job Security/Advancement
3.2Management
4.1Culture

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