Great culture, but little issues here and there
Support Representative (Former Employee) – San Angelo, TX – February 4, 2018
The company culture is great. Co-workers are easy to get along with. Direct supervisors are very helpful quick to assist. Upper management seems to not acknowledge employees, especially the support department. Starting pay is low; Support reps can earn raises rather quickly(But still low pay). Some get an opportunity for a "raise" by putting in 5-10 hours OT. Used to have weekly Friday lunches, now it's about every other week. There are perks here and there, like Star Wars tickets, Rodeo tickets, Christmas banquets and gifts, annual company picnic, etc. Really love the fact that everyone gets paid major holidays. Only full time employees get Vacation one year after hire starting with 5 vacation days, then 10 days at 2 year anniversary. Some employees are overworked with 50-60 hours per week. The company does a lot for the community. They have a program where the company pays for your tuition if you major in Management Information Systems at Howard College. The company only has a handful of part time employees, and tends to let them make their own schedules. So a college student can be very flexible with their work schedule. Overall it's a good company to work for, actually one of the best in the area. Tips for upper management is to come down to the employees level and at least acknowledge our existence. Perhaps consider higher starting pay, but being in San Angelo most people will take what they can get.
Free lunch almost every Friday. Great culture. Paid tuition. Paid holidays.
Low starting pay. Overworked employees. Low PTO.