Great staff and the patients are the best
Medical Assistant (Current Employee) – Toledo, OH – July 4, 2017
Typical day at work includes interacting with the patients which I enjoy. Scheduling appointments, doing referrals, answering the phone, doing prior authorizations for medications and procedures for patients. Collecting co-pays and balances due to the office.Talking to billing for the patients. I've learned how to send electronic prescriptions, how to complete record requests among other things that have to be done when working the front desk. Management staff in the office is good, they respond whenever there is an issue that needs to be resolved and they take everyone into consideration when implementing a plan that will help the office run smoothly. Hardest part of the job are the patients that are always angry and don't want to keep their appointments or pay their co-pays and balances without an argument. I have learned that you can't make them do it, you can only refer them to billing and hope they keep their payment plan schedule. The most enjoyable part of the job are the patients, helping them and talking to them. The staff because they are a good group of people to work with.
Free lunch, day off when you need it
Lunch break is too short