poor management and a few good coworkers
Checker/Cashier (Current Employee) – Grapevine, TX – February 13, 2019
The supervisors are fantastic and caring and actually do a great job, but the managers are, by in large, poorly trained and don’t seem to care about the general well-being of their employees especially on the front end. Some of my coworkers are fantastic, but there are some people who are completely unqualified to work in customer service and it shows. We rarely get 15 minute breaks like we’re supposed to (I have taken maybe two or three 15s in my almost entire year of working there), but we are always guaranteed a lunch break, thank God. I enjoyed this job when I first started working, but the bull just keeps adding up and I am just about done with it. The pros of working at Tom Thumb are rarely able to be enjoyed because they’re usually eclipsed by the cons. Good job for a short period of time, but as the months go on it starts becoming less and less worth it. I seriously commend anyone who has worked in the front-end for longer than two years, I don’t know how you do it.
Good first job, pay isn’t bad
Poor management, 15 minute breaks are rare