Working with the drivers, as well as working with the client
Delivery Supervisor (Current Employee) – Indianapolis, IN – December 7, 2012
I start off with doing the billing. Going through the manifest, Paying for each stop, adding up the miles. Get with client to see if counts are the same. Putting all info into an excel spreadsheet. I've learned the client's systems. How to manage the customers. In a timely manor. Love working with all the personalities. (co-workers) The hardest would be getting all the CSR calls in at once. Handling them one by one. To customer satisfaction.
dead time. the waiting game. waiting on all drivers to check in