Tops Friendly Markets Employee Reviews

3.5
Overall rating
Based on 995 reviews
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Found 989 reviews matching the search See all 995 reviews
2.0
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Stressful and unrewarding workplace
Night Manager (Current Employee) –  Sherrill, NYJuly 19, 2018
Pros: Not too difficult to find a full time position
Coworkers make job a little better
Scheduling can be flexible
Weekly work is predetermined most of the time
Healthcare benefits are better than most

Cons: Every department is understaffed and stressed out
Management is all very poor and cares very little about individuals
Advancing past department manager is rare and hard to achieve
Work becomes very difficult during busy times (holidays, school start/end)
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5.0
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relaxed environment
Bakery Clerk (Former Employee) –  Syracuse, NYJuly 17, 2018
Great company to work for but not much room for advancemwnt in your departments you are assigned. Not enough people to train for multiple depaetments. Enjoyed packaging the baked goods the most
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3.0
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tops workplace
Assistant Bakery Manager (Former Employee) –  Syracuse, NYJuly 17, 2018
too much work, not enough people to complete the work, to much gossip ,i dont know what else to say, unsafe work practice, very good benefits, for a low paying
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1.0
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gossip, lack of communication, random hours
Cashier (Current Employee) –  DeWitt, NYJuly 17, 2018
Honestly tops is not a good place to work, if you are in between jobs or in high school it is a good short job. rules change everyday, management picks favorites, you get paid minimum wage for working your butt off while favored employees talk and eat, for the same pay check. hours are random and if you don't come in when you are asked but not scheduled, you get shunned for it. when I started I was told costumers might make me cry, no costumer has made me cry yet, but three CSL's have. dont work at tops, save yourself the trouble and get a job at wegmans
Pros
you get close with the few nice people
Cons
almost everything
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2.0
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Poorly paid
Gas Station Attendant (Former Employee) –  Alden, NYJuly 16, 2018
I didn't get enough hours to make a living off of. I felt like I wasn't getting enough satisfaction from the management. I would cash customers out when they got gas. I also cleaned the gas pumps and the area around the gas stations.
Pros
Relaxed job
Cons
Not enough hours to make a living off of
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2.0
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Cash in at register, cash out customers. At end of shift balance my drawer. Sign out. Stock overnight when necessary
Cashier, overnight stocker (Former Employee) –  Rochester, NYJuly 15, 2018
Hours too random every week. Work 10 hours one week, 20 the next. Can't maintain life on that king of work schedule. Some customer tend to be rude, but handled professionally. I enjoyed working there if it could have been full time. Tops does not hire full time employees.
Pros
fast paced
Cons
not enough hours to live on.
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1.0
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Don't do it
Gas Station Attendant (Former Employee) –  Amherst, NYJuly 13, 2018
They only hire at part time. When you apply for full time it takes them a month before you even interview for the position. Management under mind each other. They started a dress code and barely enforce it. If you tell management you would like to work some day shifts they don't do it. Tops is a good start off job but you will not grow there if you want to start a career in grocery.
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5.0
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It was an alright place to work.
Cashier (Former Employee) –  Rome, NYJuly 13, 2018
Being a cashier you didn't do much besides cash people out. The occasional reshop or facing an aisle when things got slow was refreshing, but overall it wasn't the most exciting job. Great coworkers and managers helped alleviate the lack of excitement. Depending on your shift you were either swamped or had nothing to do. Overall it was an enjoyable experience working at Tops.
Pros
Good Breaks, Great Coworkers
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3.0
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its a chatting place.
carry out cafe (Former Employee) –  Wrights Corners, NYJuly 12, 2018
people were great at tops. customers loyal. my management was awesome and very caring. their corporate company is messed up and screw people over for hours.
Pros
great people
Cons
not enough hours to live on
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2.0
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This job is good if you are in school or do not need a good source of income
Cashier (Current Employee) –  Pulaski, NYJuly 12, 2018
This job is for someone that is lazy and doesn’t want to do much work. As part time I get around 20 hours and that is not nearly enough to live off due to minimum wage.
Pros
The management
Cons
Low pay, very boring, hard to get any difference in pay unless you spend a lifetime here
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4.0
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It is a fun place to work
Cashier, Customer Service Specialist (Former Employee) –  Syracuse, NYJuly 12, 2018
It is a good place to work because of the coworkers, but as for management they are very spiteful. If you can't or don't show up for an extra shift for you they reduce the hours you get weekly and they don't seem to care either if you have bills, or children to care for. They are petty individuals, but other than that it is a good place to work.
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4.0
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Stressful, High Energy, Fast Paced Career
Operations Manager / MOD (Current Employee) –  Buffalo, NYJuly 10, 2018
A great back-up plan for many individuals. Tops is a very high energy, fast moving job that changes from day to day. Put a smile on your face and take your lumps when needed. Pay is fair, though most would want more. Overall, an average and adequate career choice.
Pros
401k, Vacation, Personal days, .
Cons
Working with the public. At times there is mismanagement.
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4.0
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Nothing really
Assistant Manager (Current Employee) –  Penfield, NYJuly 8, 2018
People are great and easy to get along with. Management is okay has there ups a downs but alright most of the time to deal with. Push to thrive in sale but not in the proper way.
Pros
Meating okay people
Cons
The long hours lack of appreciation and comunication
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4.0
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It varied depending on who you were working with
Cart Bagger (Former Employee) –  Dansville, NYJuly 5, 2018
While I enjoyed working at Tops, the management was hit or miss. With some it was the customer was always right, and never listened to the employees.
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3.0
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always under staffed
ASSISTANT CUSTOMER SERVICE MANAGER (Former Employee) –  Springville, NYJune 29, 2018
The only pay increases are if minimum wage goes up. Co workers are nice people. If you are loyal and stay with the company several years, you'll still only earn a few cents above the increasing minimum wage rate. New associates earn the same as hard working, loyal associates. Management needs to address realistic wage raises to maintain dependable staff.
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4.0
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Good for a first time job
Customer Service Representative (Former Employee) –  Buffalo, NYJune 28, 2018
Good for a person that likes to work alone. Great for minors or someone who wants a second job because of the amount of hours they are willing to give are only 15-18 hours.
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4.0
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Fun part time job
Customer Service Representative (Former Employee) –  Lewiston, NYJune 27, 2018
I had fun working at Tops. They treated me well and I enjoyed working with the customers. There was room.for movement as well. I went from cashier, to pricing and then to customer service.
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4.0
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It was better than what I expected for a minimum wage job
Dairy/Frozen Clerk (Former Employee) –  Rochester, NYJune 26, 2018
The company does not give ridiculous expectations for its employees. Most issues were because of other employees' attitudes or because of poor upper management decisions regarding business practices.
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1.0
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Unproductive workplace with lots of gossip.
Penn Yan - Bakery Clerk (Former Employee) –  Penn Yan, NYJune 24, 2018
Management would speak badly about someone as soon as they left the room. Because of management being so catty and miserable, the employees were the same way. I don't think I met anyone there who genuinely enjoyed going to work.
Cons
Short breaks, gossip, no accountability
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1.0
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Understaffed & stressful
Carry Out Café Manager/Deli Manager (Current Employee) –  Orchard Park, NYJune 22, 2018
Only full time is management... horribly understaffed and under paid. They need to hire more people that are qualified. Upper management is NO help to employees.
Pros
Its a job
Cons
No help, under staffed, poor upper management
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