Tops Friendly Markets Employee Reviews

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3.0
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Fun and productive
Customer Service (Former Employee) –  Syracuse, NYSeptember 13, 2018
Great place to work good experience not many hours to offer good environment nice pleasant employees customers a little rude but not nothing can’t handle
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4.0
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They need to change a few things
Deli Clerk (Current Employee) –  Sandy creek nySeptember 12, 2018
They need to be more.organized and train there employees better customer service is great management is good clean store and very friendly people I enjoy it there overall
Pros
Clean place nice people
Cons
No
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5.0
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management
Customer Service supervisor/ Cashier (Former Employee) –  New York, NYSeptember 12, 2018
not nough pay for the work. hours never consistant. mamangemt blamed employees for everything. your job was very replaceable. they gav no respect for employes
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3.0
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They need an overhaul
Cashier (Current Employee) –  Depew, NYSeptember 11, 2018
Managers are not receptive to workers.
No time and a half ever.
Chance for advancement is very little
The front end is run by a wall of women, who need to be relocated.
Pros
Co- workers are great people to work with.
Cons
No overtime
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2.0
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n/a
Store Clerk (Former Employee) –  Alden, NYSeptember 5, 2018
Tops is great place to get your foot in the door. although it can be crazy at times eg.(holidays, superbowl ect.) the people that work there made my experience more enjoyable.
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4.0
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Friendly and relaxed
Stock Clerk (Part-time) (Current Employee) –  Batavia, NYSeptember 1, 2018
Overall Tops is a good place to work, working hours are flexible and aren’t set, but amount of hours are inconsistent, some weeks you might be getting 32 hours next week it drops down to 20 hours. Managers and employees are friendly, pretty relaxing job, not too much competition, and kind of slow-paced.
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4.0
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Good Place to Work
CUSTOMER SERVICE ASSOCIATE (Former Employee) –  Ithaca, NYAugust 30, 2018
Working in the Customer Service and Bookkeeping Office was great, I had a lot of flexibility in my hours and I actually felt like I was important to my employer. Pay was good and benefits were available early on.
Pros
Good Pay, supportive flexible workplace.
Cons
Working in Customer Service can be stressful.
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2.0
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high stressful work place.
Stock Clerk (Former Employee) –  Batavia, NYAugust 29, 2018
i didnt enjoy working with company . it was very stressful and the physical part of the job was very hard work.however the management department was lacking leadership roles and the scheduling of shifts were not properly done .
Pros
not much room for growth.
Cons
the salary was poor.
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3.0
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Pretty hectic work environment at times
Tops Market (Current Employee) –  800 Harlem Rd.August 29, 2018
It could get crazy working at Tops sometimes but I do my best to keep calm and complete my task as best and as fast as possible and make sure customers get what they need and are satisfied shipping with us.
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5.0
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Unaccommodating Workplace
Cashier/Customer Service (Former Employee) –  West Seneca, NYAugust 27, 2018
Was able to meet alot of people during my time there.

Fun work environment .

The manager of store was very rude, ignorant and inconsiderate .

Not accommodating during time of my pregnancy.

Alot of favoritism took place as far as becoming any part of management such as customer service lead.
Pros
health care
Cons
short breaks
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3.0
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worked with many good people
Graphic Artist (Current Employee) –  Niagara Falls, NYAugust 25, 2018
some days work was heavy and not enough help
sometimes stressful
too much management change
some micro management
alot of good people to work with
pay not above average
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1.0
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Terrible Place
Price Control Associate (Current Employee) –  Rochester, NYAugust 25, 2018
Poor management. Mall cop mentality. They yell at everyone and blame everyone for things not getting done. Not enough hours or personnel. A lot of upper management are alcoholics, perverts, very unprofessional. All very dumb, hence why the company is tanking and has been for years.
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5.0
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Productive
Courtesy Clerk (Former Employee) –  Baldwinsville, NYAugust 24, 2018
Working at TOPS felt really unnatural and quirky on orientation day, but soon enough after I found myself engulfed in similiar, down-to-earth, respectful people all having one goal in mind, to get the day over with. Being a Courtesy Clerk I would help out everybody in almost every department, by simply making sure everything looked in tip-top shape at the end of every night shift, as well as having the bathroom well-supplied on busy weekend days.
Pros
Nice, respectful people in every department
Cons
Short breaks, low hours
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4.0
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It’s retail
Cashier (Former Employee) –  CortlandAugust 24, 2018
Honestly the job is fine, the hours are very flexible. The downside is you can make more per hour practically anywhere else. It’s a pretty good place to work otherwise. It’s a shame they don’t offer competitive pay or full time cashier positions. Even Taco Bell has full time.
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5.0
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Tops Review
Specialty Food Manager (Former Employee) –  Buffalo, NYAugust 23, 2018
I really enjoyed working for Tops Markets, I became into upper management after 4 years of being with the company. Only downfall with that is working super long hours and not having much time for yourself.
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3.0
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It was ok
Callback Team Lead (Former Employee) –  Skaneateles, NYAugust 21, 2018
Amount of work dictated by traffic flow through store. Unpaid breaks. Low wages and frontfacing customer service. Entire shifts standing. Customer requirements vary.
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3.0
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Alright for what it is
Cashier/Customer Service (Current Employee) –  Cazenovia, NYAugust 20, 2018
If you dont mind minimum wage for pay. Work here. The training was too short, the expectations are too high. The staff are generally rude and unhelpful to new employees
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4.0
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Tops was okay to work at. If you are interested in advancement they will try to help you, but it is slow to advance.
Cashier (Former Employee) –  Mayville, NYAugust 20, 2018
Tops is okay to work at, but it is mainly part-time positions. If you are looking for advancement it is very slow and you have to keep reminding them.
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4.0
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Great place to work.
Assistant Department Manager (Current Employee) –  Sheffield paAugust 17, 2018
Its a good environment and offers chance to move up and make more money. Offers vacation and personal time. Even more benefits (ie, health care, 401k ect) when full time. Also raises every 6 months.
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5.0
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Fun work environment
Gas Attendant (Former Employee) –  Dunkirk, NYAugust 17, 2018
Lonely in the gas hut, cleaning pumps, counting cash
I learned how to fill out paperwork properly
Management in the gas hut was ok, but those in the store were horrible and rude
Hardest part was learning who to trust
Pros
flexible hours
Cons
lonely
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Overall rating

3.5
Based on 1,046 reviews
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