Torchy's Tacos Employee Reviews

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4.0
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Rapidly Expanding
L&D Coordinator (Current Employee) –  Austin, TXOctober 14, 2018
The company is going through some major growth and will be needing several new positions in the future. You must be patient when working with the organization because there are a lot of changes but a great place to work.
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3.0
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stressful & unorganized
Server/Waitress/Hostess (Current Employee) –  Austin, TXOctober 11, 2018
Great customers and environment all around but poor management skills, unorganized, unreliable with hours and shifts.
great place to eat, managers and workers are always assisting others.
Pros
Good food
Cons
stressful
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5.0
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Great
Front of House Cashier (Current Employee) –  College Station, TXOctober 5, 2018
Great place to work while also in school. Flexible hours and 50% off of food. They work with your schedule pretty well and all of the employees are nice.
Pros
Discounted food
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3.0
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busy
Busser/Dishwasher (Former Employee) –  Edmond, OKOctober 3, 2018
You will work hard and be alone, be expected to do a lot of moving around, dealing with customers, if your a high extrovert this job is for you, Friday's thru Sunday's are going to be your main focus.
Pros
50% off food, free drinks, payed 15
Cons
very stress oriented
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1.0
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Not a fun place to be for a long time
Food Server (Current Employee) –  Oklahoma City, OKSeptember 28, 2018
After working here for more than three months, I would expect that I either get a raise or more hours, because I have explained to them that I do need more money in order to afford to live. They will see that certain people work more than those around them and work them until they are stressed out beyond belief. They would rather work you over 50 hours in a week rather than give you a 50 cent raise. The management is not very great at all. Most of the managers that work here do not help the employees when they are struggling during rush hour times, and the do not care that you are there against your availability. Honestly, the hardest part of this job is getting along with everyone. They hire people with a criminal record and felonies, and if you do not act a certain way you will be shown as weak because you do not stand up for yourself. It is not a good team to work with.
A typical day here is usually very slow. A rush is bound to happen around 11 and then it ends around 1. After the rushes you are expected to clean, do prep, and dry and line the baskets that are served to guests. There are no benefits of this jobs until you have worked there for year. I do not recommend this restaurant for a long time job.
Pros
50 percent discount
Cons
no benefits, poor management, no team work
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4.0
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Great place to work whether it's a career or not
Assistant Manager (Former Employee) –  Houston, TXSeptember 27, 2018
The culture at Torchys is unbeatable. There are few places that you have the great combination of amazing coworkers and a stellar culture. From the GMs down it's almost a perfect workplace. Once you get higher it starts to get a little murkier. The partners are fantastic people that you can see truly care about not only the stores but the employees as well. Everything in between them and the store level is another story.
Pros
Culture, flexible hours, easy advancement, decent pay
Cons
Little support from corporate
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5.0
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Great people, great food!
Cashier (Former Employee) –  College Station, TXSeptember 21, 2018
Even though it got hectic, every employee worked hard to ensure to get the best quality food out in the shortest time possible! People come in hungry so you will get some angry people but remember to hold a smile on your face! Especially as cashier. Torchys queso is the best. The managers were awesome and very flexible with my schedule! Sad I had to leave. Great college job!
Pros
50% discount and some free lunches!
Cons
Gets hectic.
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2.0
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Ehhh
Bar Manager (Former Employee) –  Houston, TXSeptember 15, 2018
Long hours, had to work all nights and weekends, could never get them off. Weren't understanding of personal needs or team members. Fast paced, fresh food, free food for managers. Bad pay for all the work put in.
Pros
Fast paced, daily fresh made food
Cons
Long hours, non flexible work hours, bad pay
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5.0
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it was busy
Server, Bust (Former Employee) –  Houston, TXSeptember 11, 2018
It was busy and a lot to do. Typical restaurant business, easy to work with, but hard to take days off. Did many positions but didn't get paid as well as I should be.
Pros
half priced food
Cons
lack of pay
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5.0
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funnest working envoriment
Togo (Former Employee) –  Allen, TXSeptember 10, 2018
I enjoyed working the togos at torchys. My favorite part was the tacos of the month. March is always my favorite bc I have a lil lion in me that cant be tamed.
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5.0
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Loved the environment
Taco Prep, Expo (Former Employee) –  Allen, TXSeptember 9, 2018
I worked with the best people in the kitchen. It’s super fast pased and can get stressful but managers will help you out. Some FOH were just horrible, made shifts rough. Kitchen was always busy, complementing each others work ethic, helping out, and having fun. I miss this place!!!!!!
Pros
50% discount, pay, and good managers
Cons
short breaks
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1.0
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Poor managment and teamwork.
Line Cook/Prep Cook (Current Employee) –  Lubbock, TXAugust 31, 2018
Torcheys is a stressful work enviroment because of the lack of preparation and scheduling by the management staff. Were often under staffed and food prep is always an issue
Pros
None
Cons
Bad managment
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4.0
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Fun workplace with a good positive atmosphere
Kitchen Staff (Former Employee) –  Austin, TXAugust 31, 2018
Overall this workplace has a good atmosphere that encourages people's differences and uniqueness. Very easy going staff and a fast paced environment. It would get overwhelming at times due to the high demand for Torchys Tacos.
Pros
Discounts on food and shared tips
Cons
Management was sometimes terrible
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5.0
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Alright Place of Employment
Server (Former Employee) –  Westminster, COAugust 28, 2018
This was a fun environment to work in because of the open-minded attitude of the company as well as the other people employed at this location. It was enjoyable and easy work, not a lot of stress and they handled things very professionally for the most part. Sexual Harassment was not taken as seriously as I would have hoped that it would be, but that is true for A LOT of companies in Colorado. Overall it was a good job for the pay.
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5.0
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Good Tacos
FOH Assistant Manager (Current Employee) –  Southlake, TXAugust 18, 2018
build sales by taking care of guest. customer is the helping grow the sales.Keep the place clean and maintained. Guest needs should come first. no explicit music.
Pros
tacos
Cons
long hours
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5.0
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Clock in get cleaning supplies turn on grills weight meats grill meat to temperature take meat off put in cooler cook dish wash
Prep Cook/Dishwasher (Former Employee) –  Houston, TXAugust 18, 2018
Nice fast pace job stay on grill oven dishwasher makeing sauces getting the job at the best task begin on time look in cook book weight things do the job duites
Pros
Money
Cons
No off days
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2.0
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Bad place to be hired
Busser/Server, Dishawasher,Food Runner (Former Employee) –  Fort Worth, TXAugust 10, 2018
Torchys cuts hours,and ultimately takes you down from making good money to about 100$ a paycheck for schedule you to work 3-4 times in a pay period,they expect you to stay hrs after the store closes an not still get payed very little to nothing. I wouldn't recommend.
Pros
50% off food, a lot of overtime
Cons
not getting payed enough, shortage of works hours, and managers arent on their game
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3.0
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A sub-par place to work
Cashier/ Food Runner (Former Employee) –  The Woodlands, TXJuly 25, 2018
Overall my experience at Torchy's Tacos was not bad. I enjoyed the food, the culture, the atmosphere, But management was not so great. Lots of drama in the management department and within the corporate department amongst the Houston Area managers. Many managers would not comply with my availability which was a problem for me and other employees who where full time students.
Pros
Food Discounts, Unique Vibe, Friendly Employees
Cons
Rude Customers, Sub-Par Management
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2.0
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Know the right people
Cashier/Kitchen/Trainer/Supervisor (Current Employee) –  Round Rock, TXJuly 18, 2018
Been with this company for a while. Majority of the people are very kind-hearted. But the company is a mess. Certain departments loosely thrown together trying to make something work, with no real organization skills or management skills. If you know high up peope, you are guaranteed to go where you want. If you have no inside contacts, you're more than likely stuck where you are. Claim willing to hear and listen to everyone, been here a while, never had anything i suggested been taken into fact even when I have been proven right.
Pros
Great people, inside company activities, benefits
Cons
Easily stuck in a position, not heard, not really felt as part of the company as a whole
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4.0
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Fast paced
Trainer (Former Employee) –  Cedar Park, TXJuly 16, 2018
Slow starts leading to hectic rushes. Quality of management varied greatly. High schoolers don't care if they're working hard or not. We ALWAYS had a break, and the good managers would jump in and help.
Pros
50% off
Cons
Suburban entitlement, spoiled child employees
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Overall rating

3.6
Based on 176 reviews
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