I was hired on as a key holder, but got exactly zero training. Was expected to just inherently know things.
I didn’t get any at all. My fellow associates wrote down the steps for me on a little note pad. My store manager told her other management that I knew how to “work the computer” which was a lie. I was closing alone with one of the managers and she asked me to come help her and I laughed when she asked me to check someone out! I said I barely know how to clock in. They literally didn’t teach me until I said I’m not doing anything tonight until somebody shows me how to use the computer.
Not very. Three hours of sitting on a chair and reading an outdated handbook out loud.
Answered - Customer Care Representative (Current Employee) - Minot, ND
You get provided one 3hr shift then it’s sink or swim.
Not at all
Answered - Sales Associate (Former Employee) - Portland, OR
They teach you how to sell expensive clothes.
Answered - Sales Associate (Former Employee) - San Antonio, TX
I had 1 3hr training shift.
Answered - Sales Associate (Current Employee) - Coon Rapids, MN
When I started at Torrid, the training process was more of a learn-as-you-go deal. It wasn't until management switched that associates, keyholders, and managers alike got the in-depth raining they needed. As someone who began work with minimal training, playing a lot of things by ear and asking for help when it was needed, I can say that, for me personally, I didn't get too much training at all, and I would be wary of which location I'd apply with should I ever return.
Answered - Sales Associate (Former Employee) - Milwaukee, WI