Work wellbeing score is 67 out of 100
3.7 out of 5 stars.
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Total Quality Logistics (TQL) Employee Reviews

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United States2,992 reviews

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3.0Work-Life Balance
3.6Pay & Benefits
3.2Job Security & Advancement
3.7Management
4.0Culture

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Found 2,992 reviews matching the searchSee all 2,998 reviews
uncappedlogisticsbrokercommissioncoldbrokebooksale

Work Hard, Play Hard

Featured review

Total Quality Logistics (TQL) selected this as a representative review
Great culture, opportunity is endless, uncapped commission- it's simple the harder you work the more money you can make, just can't be afraid to do the work. Coaching to improve where needed, always available. Opportunity to grow with the company through leadership positions.

Pros

Endless Growth Opportunity, Money motivated - Uncapped Commission

Cons

Work Life balance challenging in the beginning - plan for success.
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Great place to work, make money, and enjoy yourself

It is a great place to work! You meet great people who help you improve yourself and make more money. It is a challenging job but more than rewarding if you are successful. There is a great support system for everyone!

Pros

Money and fun

Cons

hard work
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Total Quality Logistics (TQL) insights

Based on 1,500 survey responses
What people like
  • Feeling of personal appreciation
  • Supportive environment
  • Ability to learn new things

Lots of opportunities to make great money, takes a lot of work to get there

TQL is a place where you can make unlimited commission and that is not an exaggeration. The culture is great but you have to have a win at all costs mentality. Its not a 9-5 job and your work life balance will suffer a little bit.

Pros

Money, Culture

Cons

Work life balance, Stability
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Great environment

Long hours, not compensated for those long hours. Great work environment. They move the goal posts when trying to earn commission. Will make up excuses for why you aren’t progressing.

Pros

Great culture

Cons

Long hours, not compensated for long hours
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new opportunity

"Incredible job posting! Clear expectations, supportive team, and fantastic growth opportunities. A 5-star experience that exceeded my expectations!"
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Productive and great environment

A typical day for someone in my position is making check calls covering loads. I believe i learned a lot from being here for example, this is the type of job where what you put in is what you are going to get out, and that is why i love working for TQL.

Pros

the people
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Productive workplace and cool co workers

A typical day at work is busy, I learn different things about my position every day. Management is cool, the workplace culture is fun. The hardest part of the job is the long hours and consistency needed to be successful.

Pros

company gatherings, 95% promotions are internal, and money potential

Cons

long hours
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Misleading recruitment

Lied about commission, you won’t see a dime extra for at least 6 months of grinding 4AM and 100+ cold calls a day. Enjoy some loud music while you’re at it
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Great coaching, great structure, just requires your own discipline and desire to succeed.

I've been here 9 years and worked in several locations. If you're an A-player and you need to move, or want to leave your home state - no problem. My time here is proof of that. For a veteran salesperson, the training might seem drawn out but it's not the sales we teach new account execs, it's the industry experience that makes training take 6 months. I've seen guys and gals come in from other sales jobs that appreciate the structure and black & whiteness of commission and pay structure. I've seen college grads come in that love the coaching and investment in employees. The people I've seen come in that haven't succeeded? Green kids who don't want to get serious yet, or want to but just haven't developed the discipline to be consistent enough to sell. The veteran salespeople who aren't willing to learn the industry from someone who has developed a consistent book. Young, old, no sales experience, years of sales experience, three things stand out about people I've seen succeed; Ownership of your work, Availability, and excellent communication. Anyone can do this job, it's just not the right fit for everyone. I sold insurance before working for TQL and loved sales but insurance sales was really dry and I loved how invested everyone was at TQL. I wanted to be somewhere everyone was bought in.

Pros

Commission/Pay is black & white, ability to work out of other offices if/when needed (including visiting the family for the holidays), and real opportunity for advancement.

Cons

You'll have a life, but we do occasionally answer the phone after hours when customers have a question or need an update, so it's a small price to pay.
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Great environment and overall, a great place to work.

Great place to work and learn more about the logistics industry.Awesome leadership to help you grow into a successful logistics representative.Great work environment feels like a family.

Pros

leadership, flexibility, environment
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Productive and fun (ping pong)

Work hard get everything done, then give yourself a break, then get the job done. (Ping Pong!). A lot to learn for future sales experience. Fun Culture.

Pros

Great Culture

Cons

not a lot of time off
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A fast-paced environment that is very unique.

A typical day at work will include handling the day-to-day tasks of a logistics broker which can include a multitude of varying tasks. Each day can and typically will look different in regard to the tasks accomplished or who you may connect with. This is a very exciting job that gives the opportunity to build a career.

Pros

You manage your time

Cons

Some may not like the fast-paced.
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Great work environment, niche market

Office culture, co-workers, and management are all top notch in my experience, but your experience will vary depending on what sales team you get put on. This is not the job for you unless you have an intense passion for sales (cold calling specifically) and/or an incredible interest in the logistics industry.
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Waste time and effort should have never took position

What is the best part of working at the company?When you leave. Convenient lunch roomWhat is the most stressful part about working at the company?The company itself is stress exhausting demands from upper management What is the work environment and culture like at the company?Old folk need not apply culture is for the followers and young generation that wants to complain about every9What is a typical day like for you at the company?Make 100+calls a day and try land new account
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Friendly environment, uncapped commission

Total Quality Logistics Employee of 4 years.It is a friendly environment, very high paced, with the opportunity to receive uncapped commission for your job.

Pros

Friendly environment, uncapped commission

Cons

No work from home option
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Good learning experience.

What is the best part of working at the company?Good environment and culture. Best part is the people.What is the most stressful part about working at the company?Performance evaluation metrics What is the work environment and culture like at the company?Good environment and culture. What is a typical day like for you at the company?Depends on what phase of training you are in but lot of phone time.
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The moral is great!! Great place to work

Typical day of work includes a lot of phone calls to, carriers, prospects, and truck drivers. I have learned so much about logistics! Management is very nice and easy to work with. The workplace culture couldn't be better!

Pros

Games, great work environment, fast paced work

Cons

Early start time
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Great place to work

Great office and culture where everyone helps each other out and pushes you to be your best. A great training system is provided that’ll allow you the opportunity to learn how to sell and become your own broker.

Pros

Work environment

Cons

Takes a while to earn PTO
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It's a competitive work environment with lots of growth

Working around the clock to provide supply chain solutions to customers. Understanding how supply chain works, provide real time solutions with uncapped growth

Pros

Uncapped Commission, travel and good friends

Cons

None
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Okay

Decent place to work if your numbers are good, if not, they treat you like a number not a person. This is pretty normal here, its cut throat, say you can make a lot of money, which you can, but if you want time off and a family- it may be more challenging for you
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Productive and Fast Paced Work Enviorment

TQL has an amazing training program here and gets you ready to grow your own book of business. A typical day during training is assisting an established book of business, while slowly building yours along the way. The managers truly care, and everyone gets a fair shot when they are here. The culture is fast paced and fun with a lot of energy when you are with your peers. The Job can be demanding and sometimes you may have to put in afterhours or weekend work, but the payoff when established and your ability to grow more make all the work that you put in worth it.

Pros

Opportunity for Growth, Fast Paced Work Environment, Fun Team Culture, Good Training Program for Entry Level Employees, Not Monotonous - something new every day

Cons

Demanding Job, takes time to get established, Weekend Shifts Required, Some After Hours Work
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Overall rating

Based on 2,998 reviews

Ratings by category

3.0 out of 5 stars for Work/Life Balance
3.6 out of 5 stars for Compensation/Benefits
3.2 out of 5 stars for Job Security/Advancement
3.7 out of 5 stars for Management
4.0 out of 5 stars for Culture

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