Total Quality Logistics (TQL) Employee Reviews

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Fast-pace, work ethic driven opportunity
Logistics Account Executive (Current Employee) –  Charlotte, NCMarch 29, 2018
The company provides great resources between management, training and tools - if you have the work ethic and can hold yourself accountable, you can see amazing results in your paycheck and with the advancement opportunities. You have to work hard and put in the hours, but the return is well worth it.
Pros
Uncapped earning potential, advancement, culture, great management & team
Cons
Hours can be long which is to be expected for a 6 figure opportunity
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Amazing culture and resources, but low compensation
Logistics Account Executive (Former Employee) –  Indianapolis, INMarch 28, 2018
TQL was my favorite job that I have ever had. The people there are awesome and everything really is dependent on how closely the team is able to work together and get along. The culture here is one of the best as everyone is incredibly involved in having fun during work and getting together for out of work recreational activities.

Training is on-going throughout your duration here and the market analysts/trainers are second to none in the knowledge they bring to the table to give the best chances for success for their sales representatives. On top of that, all managers are promoted from within, and they were exceptional at balancing the line between friend and employee. They are open to talking about anything going on in your life and will offer whatever help is needed to get you to where you need to be.

Only drawbacks here are that it is a 24/7 job. From handling on the road issues to managing clients over the weekend, sometimes it can be a little stressful and time-consuming. You are required to work 2 Saturdays each month starting out as well from 8-12. Lastly, the base is a low $35,000, with most representatives not hitting commission until 6-12 months in. Also client turnover happens more often in this industry due to freight costs being very competitive, along with most companies using more than one broker so you are never guaranteed freight lanes even if they are your client.

Overall I'd recommend to anyone who has no problem scraping the bottom of the barrel for the first year with this salary, but if you work hard you can get to $50,000-60,000 within 1-2
  more... years.  less
Pros
Great atmosphere, culture, and resources
Cons
Low base, 24/7 job, client turn over happens a lot
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ok
Logistics Account Executive (Former Employee) –  Cincinnati, OHMarch 23, 2018
Cut throat and a culture of being in the good old boys club or else. Doesn't matter if you work hard or if you are great at your job. If the wrong person doesn't like you. Bye Bye
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Great Company
Account Executive (Former Employee) –  Chicago, ILMarch 23, 2018
TQL is a great company to work for! It is a great sales environment, and the logistics industry is very exciting! The company has a great culture with a lot of fun events every month.
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hard job . stressful
Data Entry (Former Employee) –  Cincinnati, OHMarch 20, 2018
hard stressful. Like the people I worked with managers were kinda harsh. Very mixed back ground of people working their. Hours were okay. Gave you all kinds of feedback good and bad.
Pros
doesnt interfere life styles
Cons
no real breaks
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Challenging position with huge earning potential.
Logistics Account Executive (Current Employee) –  Charlotte, NCMarch 20, 2018
The position is challenging but if you are willing to work hard then you can make 6 figures in 2-3 years here. Management is supportive and training in unmatched. Awesome environment and team but you have to be willing to work hard.
Pros
Uncapped commission, culture/environment, earning potential
Cons
Work/Life
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Great Opportunity
Sales Representative (Current Employee) –  Charlotte, NCMarch 20, 2018
TQL is a great opportunity if you are willing to put in the work. The truck market is a great place for sales with their uncapped commission. Fun environment and great coworker's. I would definitely recommend to anyone looking to start a career in sales
Pros
Uncapped Commission, Benefits, Promote Within
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Has it's ups and downs
Logistics Specialist (Current Employee) –  Milford, OHMarch 19, 2018
The atmosphere and the people you work around in an LS position is amazing. Unfortunately you have a set schedule which means if you don't have weekends off than you don't get them unless you use your paid time off which to start out with is only 2 days. There are angry people you talk to all night due to having to wake up drivers and dispatchers with check calls who haven't been properly informed that signing with TQL means signing up 24/7 for check calls. This is not a job for people who don't have tough skin and it can still be extremely stressful for those who do. We spend several nights making cold calls to brokers who don't answer their phones while we have to explain to their drivers and clients why its taking all night to get a broker response when they have other jobs and deadlines. The requirements for the calls are graded to an almost nit picking point. But all the agents on third shifts are wonderful and the managers are extremely helpful.
Pros
engagement activities on slow nights and great staff
Cons
angry drivers, set schedules, and the breaks are scheduled to a T and aren't great
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Real view
Logistics Account Executive (Current Employee) –  Lexington, KYMarch 19, 2018
As with any sales job, they hype up the opportunity. "Brokers make on average $60,000 by the end of their second year." No, they don't. Average broker doesn't even make commission based on their structure. I moved 32,000 in 8 months and saw no extra pay, which takes away a large part of the draw of sales; making money.

Can you succeed at TQL? Yes, absolutely. Do you want to? If you have no other prospects in life, and have no education or marketable abilities other than making stuff up, then yes, do this job.

Also, its a great place to learn the fundamentals of business, and to test your abilities as a salesperson, an account manager, and a logistics professional. But if you aren't fooled by their wild promises, you will leave a year or two after you start. So its up to you; are you there to gain ability or pretend you will one day 'make the big money'?

Base pay was pretty good and the benefits were good too. But honestly, the work you will have to do, and the amount of stress it causes, should pay you $50,000 a year minimum.
Pros
Good base pay, great place to learn business/logistics/sales, potential for great pay
Cons
Potential for pay is not what they promise, training is marginal at best, and the company does not live out its stated values, company will stab its employees in the back at any opportunity.
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Get out what you put in
Sales (Current Employee) –  Columbus, OHMarch 15, 2018
No bones about it, this career is not for everyone. The hours can be long, cold calling isn't necessarily fun, sales in general can be up and down - it is a grind. What is great about TQL is the opportunity... unlimited earning potential, career growth/advancement and being a vital part of a top player in an ever growing industry. I know that the tools, resources, technology are available to me and the only thing holding me back from success is the excuses I make for my own shortcomings. If I work hard, I will determine my own success and I will get out what I put into the job.
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Hard work pays off
Branch Team Leader (Current Employee) –  Columbus, OHMarch 15, 2018
This job is pure hustle. Come in ready to work and it will pay off.

Uncapped commission.

The best sales training.

Always someone vested in your growth.

Great community and work environment.

Fast paced with multi things going on at once.

A company that cares about their employees.
Pros
Employee first, benefits, training, commission + salary, work hard for yourself
Cons
Must invest time to grow. Nothing is handed all earned.
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Amazing Opprortunity to Grow Financially and Professionally
Sales Rep (Current Employee) –  Columbus OHMarch 15, 2018
The industry is fast paced and extremely competitive. TQL gives you the resources to be extremely successful matched with an amazing culture/leadership.
Pros
Culture, Team Environment, Growth Opportunities and Great Leadership
Cons
Stressful and Competitive Industry
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great company
Logistics Coordinator 2 (Former Employee) –  Cincinnati, OHMarch 14, 2018
TQL is a great company. They provide an amazing opportunity for unlimited income in their Logistics Account Executive position.
They do little things for all of their employees to show that they are appreciated.
Pros
good pay and benefits
Cons
stress level
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Cutthroat
Logistics Account Executive (Current Employee) –  Milwaukee, WIMarch 10, 2018
The culture they have brings people in and keeps people there. But you are required to lie all day long. No social life, always on call 24.7, can be let go at anytime. more stressful than it needs to be. the company has an awful reputation in the industry. Good experience but theres a reason that your managers have been there for 5-10 years and are 28-33 years old....high turnover. No one is safe at this company. They give you vacation days and i wasn't even allowed to take any. Only days off i had were sick days and even those i was questioned harshly on. Also, the base pay is peanuts to what you should make and the commission requirements make it hard to even make money unless you're gifted huge customers.
Pros
Culture
Cons
No lunch breaks/cutthroat/long hours/no social life
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Great Job
Logistics Account Executive (Former Employee) –  Grand Rapids MichiganMarch 8, 2018
Work hard play hard mentality. Treat your book of business like the most important thing in the world and reap the rewards. Ignore the realities of the job and sink like many have before you.
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Hard work will always be rewarded
Director of Real Estate (Current Employee) –  Cincinnati, OHMarch 7, 2018
I've been with the company 12 years now and TQL is a great company to be a part of. Fast-paced, high growth and filled with tons of people who are dedicated to make it even better. I have always been rewarded for my efforts both financially and with non-monetary benefits.

Like any job, you will only get out of it what you put into it. But if you're willing to dedicate yourself to it, you will see advancement and you will be rewarded. No company is perfect and TQL works very hard to make their company better every day.
Pros
Good benefits, Non-corporate culture, high growth, great people
Cons
Demands of job can create times of a tough work/life balance
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great place to work for achievers
Director (Current Employee) –  Cincinnati, OHMarch 6, 2018
This is a place where you work hard and play hard. If you are motivated you can make a lot of money, enjoy a great culture, and get great support from management.
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This place was awesome. #LEXINGTON KY
Logistics Account Executive (Current Employee) –  Lexington, KYMarch 1, 2018
Awesome opportunity to make real money. You have to want it. You have all the tools you need you just have to provide the drive... believe in what they tell you and keep grinding.... the money will start rolling in. Good group of people management wants to see you make money. First place I ever worked that has Beer drops... yes Beer. All around great place to be hated that I had to leave...
Pros
Money is Real
Cons
Leads need improvement
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Decent Job
Logistics Account Executive (Former Employee) –  South Bend, INMarch 1, 2018
Fast paced, cut -throat. Must hit numbers or you're out the Door.
extremely high turnover-rate. Very fun environment, could play darts or ping pong towards end of a long hard work day.
Pros
Work Environment
Cons
Pay for the hours you work, Lunch breaks were frowned upon
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Nice People to work with
Customer Service (Former Employee) –  Cincinnati, OHFebruary 26, 2018
Great People to work with. Management needs to learn to communicate clearly. Drivers were nice. Most Brokers were nice and respectful. Others spoke down to you when you called them at night about an issue with a load.
Pros
Coworkers and nice Truck Drivers on the phone
Cons
Management and Brokers who spoke down to you
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Overall rating

3.6
Based on 955 reviews
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2.5

2.8Personal Development

2.6Career Opportunities

2.2Family Support

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