Questions and Answers about TouchPoint Support Services

Here's what people have asked and answered about working for and interviewing at TouchPoint Support Services.

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The best questions are directly relevant to TouchPoint Support Services.
  • What is the work environment and culture like?
  • How are the working hours?
  • What are some tips for doing well in the interview?

9 questions

Voluntary relocation - hopefully will transfer to a different sector underneath Compass Group.

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More work than can be done in time allows. Never enough. They expect perfection and double duty on weekends without compensation.
Small annual raises tied to performance.

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Everything - Medical w/a choice of two providers and different levels of coverage, Dental, Vision, Life, Supplemental, 401K, Vacation, Wellness (for full time hourly associates), Flexible spending accounts, and discount marketplace.

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For hourly - vacation time is accrued and is based on how many hours you work and length of service. Typically you can expect 5 days within your first 4 years of employment, but again it is earned and depends on your start date and where the TP anniversary falls (Oct 1). The company also offers Wellness time for hourly associates. 4 hours for every month the associate is not absent, late or leave early. Most accounts expect a 2 week notice for time off requests. For salaried - 25 days starting out. This would be for holidays and sick time as well. After every 5 years it increases by 5 days.

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TouchPoint is a great company to work for. I guess it all depends on what you do for the company and if it is something you enjoy. Personally, I feel great about telling people who I work for and I am proud to be with the company.

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Sometimes it may be out of management's control. For our area, there are more jobs that people and compensation is a huge factor. Most companies are starting their associates at a higher rate than we can compete with. One thing that can be offered is more flexible schedules for the hourly staff - something we are currently trying to evaluate.

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They asked me about my previous work experience. It was a very casual interview.

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