Touchstone Communities Employee Reviews

2.4
Overall rating
Based on 36 reviews
Ratings breakdown
55
46
34
26
115
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4.0
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I love the mission statement of this company.
A/R Specialist (Former Employee) –  San Antonio, TXJune 29, 2018
The company's mission statement is to serve God. There is employee recognition for a job well done, and the benefits are very competitive. Education is promoted.
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4.0
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Productive work place, very professional oriented
Certified Nurse Assistant (Former Employee) –  Porter, TXMay 7, 2018
Absolutely an asset to anyone in need of professional, loving, unconditional care! Amazing staff and comfortable environment to work for. And asset to any beginner in the healthcare feild!
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1.0
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Poor management practices
CNA - Certified Nursing Assistant (Current Employee) –  TexasApril 27, 2018
Never fully staffed or equipped to perform job with efficiency. Unprofessional work culture. Favoritism regarding rewards and punishments. Rules only apply to a few. No support from immediate supervisors. Too many cliques among staff. Staff help who they like and hang out with, not based on need. The communication is poor among all levels.
Pros
Residents
Cons
No breaks or help when short staffed
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1.0
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Terrible company
Director of Housekeeping (Former Employee) –  Spring Branch, TXApril 25, 2018
Touchstone is a terrible place to work they say they are a Christian based company there is nothing Christian about this company the worst thing about the heights of Bulverde is the administrator, he mistreats older employees and thinks your less than human if your older and are a woman. Don't work there.
Pros
None
Cons
To much to mention
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5.0
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Calm work place
LVN Charge Nurse (Former Employee) –  San Antonio, TXMarch 12, 2018
Felt very family like had a family member as a RSD so very pleased with care given administration is understanding and very easy to work with, left this employment due to personal family issue
Pros
Clean great administration
Cons
Pay not to great
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1.0
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Horrible place to work.
anonymous (Former Employee) –  Amarillo, TexasMarch 8, 2018
Management is horrible here and do not seem to care about their employees, only about themselves. The lead manager is inexperienced and uses foul language when talking to staff. People come to work late all the time and management never does anything about it. The residents are filthy and very sick. The facility is filthy. Policies are not followed or enforced. Just a horrible place to work.
Pros
none
Cons
everything
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1.0
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Sloppy Management and sloppy HR at best.
LVN Charge Nurse (Former Employee) –  Amarillo, TXMarch 1, 2018
Don't work for Touch Stone Amarillo, Tx No professionallism - just plain sloppy at best from the management team. I have no intetrest in considering any future employment with Amarillo Texas Touchstone - the residents are at risk. A Typical work day starts in the gutter and never gets better. The best part of this employment is leaving and never looking back.
Pros
There are no Pros
Cons
Sloppy management - Sloppy HR -
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5.0
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productive and fun place to work
Marketing Assistant (Former Employee) –  San Antonio, TXFebruary 26, 2018
One of my best working experiences was in Touchstone Communities. It is amazing how everyone is so helpful and nice. I really like it and I would definitely recommend work there.
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1.0
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Don't go to work here, staff is overworked
anonymous (Former Employee) –  Bulverde, TXFebruary 6, 2018
The staff is overworked and a typical day for a nurse is not 8 hours, it is 9-10. The CNA's have no rules and work hard but do what they want and are out the door at 8 hrs. I learned that they do not keep promises to nurses, they seem to use them until they can't use them no more. The management is trying to do everything and not manage. There is never enough supplies for simple tasks like in and out caths or in some cases there were not even wipes for pericare. The hardest part of the job was just going to work and staying positive. The most enjoyable was the people you worked with. If they don't change, there will be NO FUTURE for this branch of Touchstone.
Pros
Coworkers who want to do a good job but can't
Cons
All are overworked, underpaid and no rules or supplies available
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1.0
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Do not work here
CNA - Certified Nursing Assistant (Current Employee) –  Amarillo, TXDecember 23, 2017
If you like being talked down to on a daily basis this is the job for you. Only certain people are held accountable for their actions. CNA's are able to talk to upper management anyway they want to. Management plays favorites. If you want to keep your sanity don't apply here.
Pros
Getting to go home, residents
Cons
Unprofessional management, CNA's with attitudes
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3.0
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Touchstone was good, but VSI was not.
Plant Operations Supervisor (Former Employee) –  Logan, TXNovember 3, 2017
Liked Touchstone and what a good company they were, but VSI was terrible. The VSI Administrator was impossible to work for and had no character. Job was demanding.
Pros
Being around Veterans
Cons
Vsi
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1.0
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Horrible job run away
Nurse (Current Employee) –  San Antonio, TXOctober 22, 2017
This place is horrible , the outside looks great but inside its horrible, nurses cnas are over worked never enough staff many workers left. They want it to be a hotel like experience yet the type of residents they bring in are beyond the level of care that the staff can handel. Horrible management. Many residents have left due to care. Very sad company. Do not waste your time this place will have you in tears from stress.
Pros
None
Cons
Everything
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4.0
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Productive and homie workplace
CNA - Certified Nursing Assistant (Former Employee) –  Lavernia, TXOctober 18, 2017
The hardest part of my job was we had so much to do in such a small amount of time. Which became very stressful. the most enjoyable part of my job was being able to put a smile on the residences faces just making their day, and of course my coworkers I loved everyone I worked with we got along and always got the job done. Management was a little ruff on the edges but no matter where you work there will always be something, never perfect.
Pros
Great team
Cons
stress
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1.0
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Don't work here!
Cook (Former Employee) –  San Antonio, TXAugust 30, 2017
Terrible place to work. Everyone overworked, and underpaid. Halls always smell of urine. Equipment is always failing to work properly. Management lives in LaLaLand.
Pros
None
Cons
Many
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1.0
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Facility is HORRIBLY understaffed in all departments. People come and go like a revolving door.
Laundry Aide (Former Employee) –  Amarillo, TXAugust 1, 2017
Worst job I've ever had and I have had bad jobs, but this was the worst. Horribly understaffed in all depts, everyone is overworked. Bad management!
Pros
Benefits maybe if you lasted long enough.
Cons
Understaffed big time
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1.0
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Horrible management and residents not being treated right
Housekeeper (Former Employee) –  Amarillo, TXJuly 13, 2017
First off I was floored when I seen how the residents were treated. No compassion! We were told not to wear our feeling on our shoulders. ATT:VLB!!!!!
Pros
Wonderful residents
Cons
The staff and pay
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4.0
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Badly managed
Certified Nursing Assistant (Former Employee) –  Porter, TXJuly 6, 2017
Can be unfair at times but overall okay. They give lots of over time if you ask for it. Super close to Burger King so you'll always be able to eat and they provide food frequently.
Pros
Over time
Cons
Management and co workers
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4.0
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nice place to work
Cook (Current Employee) –  Beaver Dam, WIJune 22, 2017
Fun place to work, easy going environment, friendly staff. Pleasure to work with residents, made many new friends. If you're a people person, ideal place to work
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3.0
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Good environment to be around
Caregiver/CNA (Current Employee) –  San Antonio, TXJune 19, 2017
The whole staff tries to help out as much they possibly can.they have the best rehab room to help the residents get back home who are there for just rehabilitation.the long term residents have a choice of what meals they want and if they want to be out with others.
Pros
Good benefit
Cons
Short breaks.dont have a close break room
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4.0
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Overall a good company to work for
Certified Nursing Assistant (Former Employee) –  El Paso, TXMarch 18, 2017
As a CNA this was a good company to work for. They provided all the necessities to accomplish your job for the most part. Corporate was very active within the company and insure all employees met their standards.
Cons
management was very disconnected, very obvious favorites among staff
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