The Frank M. Tejeda Texas State Veterans Home will always be my favorite place to have worked. The old guys were great to work with and I'm proud and honored to have been able to help in my capacity. My coworkers and the office staff were great and all with good hearts.
Nurse (Former Employee) – Big Spring, TX – September 11, 2018
I reported neglect & exploitation. The social worker told me to keep my mouth shut & threatened me if I mentioned anything to state, while they were already there. I was forced to act as if everything was great the whole time state was there. I would've given this place zero stars if I could've.
Never fully staffed or equipped to perform job with efficiency. Unprofessional work culture. Favoritism regarding rewards and punishments. Rules only apply to a few. No support from immediate supervisors. Too many cliques among staff. Staff help who they like and hang out with, not based on need. The communication is poor among all levels.
Director of Housekeeping (Former Employee) – Spring Branch, TX – April 25, 2018
Touchstone is a terrible place to work they say they are a Christian based company there is nothing Christian about this company the worst thing about the heights of Bulverde is the administrator, he mistreats older employees and thinks your less than human if your older and are a woman. Don't work there.
anonymous (Former Employee) – Amarillo, Texas – March 8, 2018
Management is horrible here and do not seem to care about their employees, only about themselves. The lead manager is inexperienced and uses foul language when talking to staff. People come to work late all the time and management never does anything about it. The residents are filthy and very sick. The facility is filthy. Policies are not followed or enforced. Just a horrible place to work.
Don't work for Touch Stone Amarillo, Tx No professionallism - just plain sloppy at best from the management team. I have no intetrest in considering any future employment with Amarillo Texas Touchstone - the residents are at risk. A Typical work day starts in the gutter and never gets better. The best part of this employment is leaving and never looking back.
anonymous (Former Employee) – Bulverde, TX – February 6, 2018
The staff is overworked and a typical day for a nurse is not 8 hours, it is 9-10. The CNA's have no rules and work hard but do what they want and are out the door at 8 hrs. I learned that they do not keep promises to nurses, they seem to use them until they can't use them no more. The management is trying to do everything and not manage. There is never enough supplies for simple tasks like in and out caths or in some cases there were not even wipes for pericare. The hardest part of the job was just going to work and staying positive. The most enjoyable was the people you worked with. If they don't change, there will be NO FUTURE for this branch of Touchstone.
Coworkers who want to do a good job but can't
All are overworked, underpaid and no rules or supplies available
If you like being talked down to on a daily basis this is the job for you. Only certain people are held accountable for their actions. CNA's are able to talk to upper management anyway they want to. Management plays favorites. If you want to keep your sanity don't apply here.
Nurse (Current Employee) – San Antonio, TX – October 22, 2017
This place is horrible , the outside looks great but inside its horrible, nurses cnas are over worked never enough staff many workers left. They want it to be a hotel like experience yet the type of residents they bring in are beyond the level of care that the staff can handel. Horrible management. Many residents have left due to care. Very sad company. Do not waste your time this place will have you in tears from stress.
The hardest part of my job was we had so much to do in such a small amount of time. Which became very stressful. the most enjoyable part of my job was being able to put a smile on the residences faces just making their day, and of course my coworkers I loved everyone I worked with we got along and always got the job done. Management was a little ruff on the edges but no matter where you work there will always be something, never perfect.