Strictly Buisness and no room for patient satisfaction
Phlebotomist (Former Employee) – Reading, PA – November 8, 2018
I worked for Tower Health/ Reading Hospital for just under 13 years. In the beginning, there was compassion for patients and staff. As the years passed and chief/presidents came and went, the compassion followed along with them out the door. I stayed at my job for more than just a paycheck, but for the passion I had knowing that I was appreciated by my patients. I went to work for the patients and refused to treat them as a number, but rather as loved ones. I am glad I have a medical background because I know that too much has gone unrecognized and fatalities and medical errors are rising due to overworked and unhappy staff, along with insurance companies dictating health care.
Now with the hospital growing and taking on more facilities, the staff is treated even more as robots and replaceable. It is time for me to move to a smaller famikyof team members and I hope to further my passion for helping patients.
Lack of compassion for staff and patients