Great company to work for
Senior Benefits Specialist (Former Employee) – Philadelphia, PA – May 30, 2018
A typical day at Towers consisted of calculating pension benefits and determining medical benefits, as well as answering questions for plan participants and corporate contacts. This position really helped to expand my knowledge of pension benefits administration, as well as how to deal with inquiries.
I had a good relationship with our management. We were given the opportunity to work on our own with minimal supervision, The workplace was made up of teams that handled benefit administration for assigned clients.
The hardest part of the job was not being to answer participant or client contacts right away. The most enjoyable part of the job was figuring out a difficult situation or calculation to be able to provide the answer(s) needed.