Town Sports International Employee Reviews
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Ashburn, VA27 reviews
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Great company for which to work. Unlimited growth potential. Open door policy. Worked without direction or oversight. Management very supportive. Training was spotty. The relationships made with a myriad of people of varying backgrounds in all levels of business and government in various geographical locations was was the most enjoyable part of the job.
WSC does not care about the individual, only the needs of the business. The issue is, WSC is steadily declining in revenue and rapidly closing locations due to poor interpersonal relationships when it comes to upper management and poor customer service. A. Messina makes an impossible quota of 120 phone calls a day and write ups occur if you don't meet it. Gym memberships are raise $5-10 every 6 mnths and make unhappy customers
You have your own office
So many cons, but you're required to work weekends and holidays, you accrue PTO- 1 hr per pay period and the work life balance is terrible.
Business leadership deceptive at raising dues without notice yet informing location managers that members were notified when indeed they were not. Spent entire year and every day of my year explaining the so called "dues increase " intended to upgrade the facility where in reality, the equipment was sooooo outdated and broken down- relief too heavily on maintenance and "out of order" signs.
I like it the washington Sports clubs it was one of the largest sport clubs in many states throughout US States. Sport club offering a lot exercise services, and sold memberships of their members.
Greate fitness exercise
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I accepted the Membership Consultant's Position in Maryland. They promised $9 per hour and $10 per sale commissions. This is one of the WORST pay structures in the area. I accepted the pay rate because I didn't have another job. After working for 2 weeks they lowered my pay rate to $8.40 per hour without noticed and told me I had to work for 30 days on minimum wage with no commission. This was after I had done 8 sales. The GM took credit and commission for one of my sales and so did some of the front desk staff and the other Membership Consultant. The company has done away with sales training, dropped the commissions from $60 to $80 per sale down to $10 per sale. Some General Mangers, front desk staff and other sales counselors will take your sales and nobody cares...... so don't bother to complain. You will be micro managed and expected to work on holidays and weekends like Christmas and New Years. The Company doesn't care about work life balance or high turn over. Child care is available only to group exercise instructors while they are teaching and not to staff. Although, some of the managers and seasoned sales reps break that rule and bring their kids to work while the lesser employees can not. Upper management is non-responsive. The staff where I worked did a lot of LOUD cursing in the background in the sales area which made it hard to do sales calls. If you are considering working here......keep looking. This is not the place to build a career!
low pay, high stress, no work life balance