Finance Specialist (Former Employee) – Vienna, VA – May 10, 2014
Internal and external customers call with 75 % of the calls being complaints about water and sewer service. Processing work orders take time and efforts with customers constantly calling and sometimes demanding immediate resolutions to their complaint.
No compliments from management, who also have busy schedules and have to hear about the errors I found and solutions to improve process. Working with employees whose claim to fame is their length of service instead of their accomplishments and avoiding conflicts in personality and style was a constant strain on my energy.
Having to tell a senior employee that they made a mistake using customer care only to hear them get angry and use verbally abusive language. Missing files that would turn up days to weeks later.
Being told you are only a temp as if that were a bad thing. Identifying personal, racially and sexually inappropriate behavior and being told it is standard.
The work was easy for me because I combined experience in accounting, receptionist and legal to respond to issues. The difficult part of the work was co workers who do not respect my time and office space. The do not ask are you busy or is this a good time? Trying to explain to co-workers who has been working at a company for a long time that that kind of behavior is offensive, when everyone does it.
Incompetent coworkers, arrogant insensitive customers, saying no to a customer
Maintenance worker 11 (Former Employee) – Vienna, VA – July 28, 2018
Working in the town of with vienna parks department is very stressful you work 8 hours of the day and they start you off with a year term. That means you dont get all of your sick leave you only get 4 to begin with. Second you can't miss any days at all. If you park your car in someone space they will argue at you and treat with disrespect. This job is a 7 days week and you work every hoilday there is. If you have a family or babies this is not the job for you. Management is terrible all they care about is work not you has a person . You can work sometimes 7am to 12min and you still have to be to work at 6am or 7am. Its to stressful to work in this department please do not apply for this job you will be better off somewhere else.