Just another poorly run call center job
VOIP Repair Specialist (Former Employee) – Manchester, NH – March 23, 2018
Poorly peforming and often clueless micromanaging regional managers. Local managers often stuck being just mouthpieces for regionals.
Call center techs often overworked, poorly compensated, and kept on a strict (often non-sensical) metrics track.
Overall, very high-stress company without proper compensation. Steer clear of customer service related positions especially. Company is all too happy to let lower tier workers take the abuse from customers for their often poor and/or short sighted decisions.
Stable work if you have a high tolerance for stress and nonsense
Just about everything in one way or another