Loved my coworkers hated my job
Customer Care Representative (Former Employee) – Cedar Rapids, IA – February 26, 2018
I was a CSR and that its self is hard, you have people you don't know yelling at you none stop and sometimes management doesn't help. For ex; our time is tracked and you have to be on the phones for as long as possible, so while you're sitting on your desk taking calls (being yelled at) you see management walking around, talking, laughing together, taking breaks and longer lunches, it just gets to you. BUT then they can also be really helpful too. I guess that is anywhere.
Benfits, pay, coworkers are nice
CSR jobs suck in general, so just be ready for it