What is it like to work at Transcom Worldwide NA Inc?

3.3Work/Life Balance
3.1Compensation/Benefits
2.9Job Security/Advancement
3.1Management
3.2Culture
2.0
Call Center
Written by Customer Service Representative (Former Employee) from San Antonio, TX on October 27, 2017
Easy job to get without call center experience.
Management could be better.

Job description: Take calls for 8 hours, most of the calls are hostile. Quality is really important and failure to achieve desired score will get the agent fired.

The good thing is that point are not based on customer satisfaction but in things the agent has to say.
- more ...

The culture is fun and so are the co-workers, the pay is low, and management is disorganized. - less
ProsFun co-workers.
ConsPoor management and low pay.
See all 16 Transcom Worldwide NA Inc reviews