Questions and Answers about Transcom

Here's what people have asked and answered about working for and interviewing at Transcom.

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54 questions

Congratulations to those who were hired and to those still waiting hold on but don't stop searching for other positions.

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No even training was Tuesday through saturday. When I interviewed I even Told them I do not mind working a weekend once in a while but not every weekend and when I got my schedule it was for every weekend.

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There is no yearly raise.

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PTO is earned with perfect attendance and no late occurrences each month.

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For me it was 4 days throughout the whole process application, written interview, group interview(phone call with recruiter), I was given an offer right then, just had to make sure i had an analog phone and had to do speedtest on my pings, upload and download had to be at a certain thing. They overnighted my equipment and i start tomorrow!

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Training is Monday-Friday for 3 weeks 9a-6p or 12p-8p

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Yes, and they gave me the supervisor first, and she said I was hired and then they had me to do another interview and then said they are going with others... after holding me up for 3 weeks

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Every other Friday

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Experience with products or computer based personal content management applications
User-level knowledge of computer technology, personal computer or other devices
Ability to identify and describe the function of major hardware computer components.
Ability to install and remove applications
Previous call center experience a plus
Great customer service and are courteous, friendly and have a professional manner
Able to listen to customer needs and demonstrate empathy
Willingness to follow procedures and adhere to policies
Strong written, verbal communication and organizational skills
Sufficient skills in understanding training material in both written and verbal format
Have the ability to multitask
Enjoy working in a fast paced environment
Ability to remain calm and focused in stressful situations
Complete schedule flexibility, including overnight schedules, weekends, holidays and split shifts.
Strong attendance record
HS Diploma or equivalent

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