Questions and Answers about Transcom

Here's what people have asked and answered about working for and interviewing at Transcom.

View all 54 questions about Transcom

Is the job a Monday - Friday position?

Asked

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6 answers

No even training was Tuesday through saturday. When I interviewed I even Told them I do not mind working a weekend once in a while but not every weekend and when I got my schedule it was for every weekend.

Answered

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It was a 24 hour office

Answered - Manager (Former Employee) - San Antonio, TX

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No the schedule can vary

Answered - Customer care representative (Current Employee) - Orlando, FL

1
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Some projects are but they do shift bid every 6 months so dont get comfortable with your schedule.

Answered - Customer Service Rep (Former Employee) - San Antonio, TX

2
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No, its a 24/7 call center, at least the one in san antonio.

Answered

2
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Not always. There are shift bids done about every 3-4 months and that's when your schedule changes. Your "stats" (job performance in various areas) at work determine your rank for shift bids...

Answered - At Home Customer Service Representative/Virtual (Current Employee) - Phoenix, AZ

3
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