This job wouldn't have such a huge turnover rate if they weren't so strict, petty, and uncommunicative towards their' employees. Their' turnover rate also wouldn't be so high if they screened the right people and not just give anybody a job who's just looking to get a paycheck. If I owned the company, I would make sure that people not only submit a resume', but I would also make sure that in their' resumes, they had serious, and quite a few, jobs pertaining to customer service and just dealing with people in general. I would also check their' references pertaining to that aspect. I have heard HORROR stories from passengers telling me how they've been sorely mistreated and utterly disrespected by fellow drivers and that in turn makes the company look bad as a whole. The way that the drivers are trained ultimately 'de-humanizes' them. It does so in a way that compassion and common sense goes out the window once they are on their' own, and that's unfortunate. I try my best to set an example and be an example to others, and shine through all of this mess that they call a 'top and prominent' company. I hope this doesn't fall on deaf ear. Truly concerned for it's future. :-/
All the overtime you can handle.
The unions aren't helpful. Better off representing yourself.