The safety and well-being of our residents and staff is our highest priority. If there are concerns that these are not being met, we take them very seriously. We have looked into some of the issues you cite and have confirmed that our communities average of 10:1 staff to resident ratio, is within the norms of the industry average. In addition, our nurse staffing is also above standards. Hopefully this helps alleviate concerns you may have but if you have others, we invite you to please contact us directly at email@example.com to discuss further.