Transportation Security Administration Employee Reviews

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4.0
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what is my opinion about DFW airport?
Transportation Security Officer (Former Employee) –  Dallas, TXMarch 20, 2019
Different from Love field we have to deal with the passengers who is speaking other languages, because its an international airport we can see people from different parts of the world.
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1.0
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Government Agency
Program Analyst/Specialist (Retired) (Former Employee) –  Austin, TXMarch 19, 2019
Highly sensitive job. Need dedication and security awareness. Need exceptional people skills and pay close attention to detail. Shift work and if you don't like shift work, this is not the job for you.
Pros
Government Agency
Cons
None
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5.0
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Great benefits and decent work hours
Lead Transportation Security Officer (Current Employee) –  Wichita, KSMarch 18, 2019
The culture at TSA under this management group is astounding. They are willing to work with you on shift hours to help out with your individual needs. They have some of the best benefits out there, including 4 weeks of vacation and 2 1/2 weeks of sick time per year.
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1.0
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Avoid at all costs
Transportation Security Officer (Current Employee) –  Chicago, ILMarch 18, 2019
Abandon hope all ye who work here.
Just don't do it.,
Forget about fairness, high pay, fair treatment, day after day of the same task.
Management does not care about your safety.
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2.0
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Lots of testing and certification for the pay.
Transportation Security Officer (Current Employee) –  WyomingMarch 18, 2019
You are expected to know lots of detailed sops, there are lots of certifications and testing involved. Too much to know for the amount of pay involved. Dealing with the public can be a pain. You never know how stressful screening baggage can be until the day you find a possible ied. It’s also an embarrassment to be associated with coworkers who are so physically unfit. There should be some standard for physical fitness. Often it is college age or pre retirement people who work for TSA. I’m pre-retirement and thought this would be a good last stop, not sure I’m going to stick it out for 5-10 years.
Pros
Good supervision at the right airport.
Cons
Tedious at small airports. Busier is better.
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3.0
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Stressful
TSO Officer (Former Employee) –  Dallas-Fort Worth, TXMarch 16, 2019
they have odd work hours, stressful work environments plus stressful testing every year and managers that like to make up their own sop to suite their needs
Pros
good benifits
Cons
stressfull evironment
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3.0
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Transportation security officer
Transportation Security Officer (Current Employee) –  Seattle, WA 98158March 13, 2019
My duties were to screen passengers in an efficient manner whilst practicing customer service. A typical day would be coming to work and switching out with the shift before to continue the screening process since the airport is open 24/7. The work flow is fast paced and every passenger that comes through is very different therefore i have learned a lot about myself and what i can or cannot do. I've learned how to hold steadfast in my procedures and authority and to not bend rules because of safety issues no matter the reason. Management does a decent job on backing up officers on their security procedures and helps to deescalate passenger hostility towards officers, which is also the hardest part about the job. Handling irate passengers is a daily and we are not to retaliate as all agencies do. The most enjoyable part of the job would be the satisfaction of a job well down to keep the front lines of our country safe.
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5.0
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Tsa
Transportation Security Officer (Former Employee) –  Orlando, FLMarch 11, 2019
TSA is a very good place to work at. They treat the staff with respect. They give you on the job training that is required. Uniforms are provided for you.
Cons
you have to pay a monthly fee for parking
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5.0
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Proficiency and understanding is key.
LEAD OFFICER (Former Employee) –  Chicago, ILMarch 10, 2019
You are in contact and communicate with millions of people on any given day from all walks of life. You have to know operation procedures and enforce them daily. You will be tested annually to ensure that you are performing daily tasks according to SOP ( standard Operation Procedures.) You have to know how to work under stressful and complex situations. You need to know how to make and answer calls to and from other duty locations for assistance when needed.
Pros
constantly tested to ensue you are folloing procedures.
Cons
multitude of passengers and minimal staffing
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4.0
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Working there is fine
Expert Transportation Security Officer (Former Employee) –  Miami, FLMarch 10, 2019
Different schedules 24/7 so pretty much anything for anyone. Don't work if there if can't stand up all day. Full-time and part-time so take your pick.
Pros
Fast moving
Cons
Pay could be better
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5.0
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Great work environment.
Transportation Security Officer (Former Employee) –  Denver, COMarch 9, 2019
The T.S.A is a wonderful place to work, as it is a government civilian job there may be a learning curve for some people.
However once you get the hang of things it's like riding a bike, you never forget.
It's a diverse workforce with people from all walks of life.
In all honesty there is nothing bad for me to say about working for the Transportation Security Administration.
Pros
Job security, great management, good benefits.
Cons
None.
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4.0
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iI is a nice job for certain people.
Security Officer (Current Employee) –  Las Vegas, NVMarch 8, 2019
This is a great opportunity. You will have to adjust just like any regular job, It is a tedious job and you have to be mentally cut out for this type of work.
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3.0
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Demands more than they compensate
TSO, Transportation Security Officer (Former Employee) –  TSOMarch 7, 2019
The pay is not nearly enough to cover what you have to deal with. The stress breaks you down, and failure is heavily punished. The only time things were less stressful was during the shutdown, since everyone was suddenly nice to the officers. Of course the bad side is that you weren't paid.
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3.0
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Tsa
Transportation Security Officer (Former Employee) –  South Bend, INMarch 7, 2019
Not a job for young people looking to be ambitious. Ability to move around the country helps promotions tremendously. Government work is stable until shut downs. Public look down on TSA. Good pay for the job requirements.
Pros
Easy work
Cons
Thankless and hard to advance without moving throughout the U.S.
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5.0
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Dedicated individuals forming an OUTSTANDING TEAM!
National Deployment Office Area Coordinator (Former Employee) –  Arlington, VAMarch 7, 2019
A service oriented environment consisting of selfless individuals carrying out a thankless and difficult job daily in ensuring the safety of the traveling public.

Areas of concern with inexperienced, narcissistic Program Managers that derail the efforts of Excellence by those under their lack of leadership.
Pros
Service and Team
Cons
Stressful and challenging
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2.0
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Always looking to terminate you
Transportation Security Officer (Former Employee) –  Nashville, TNMarch 6, 2019
Continual testing, management continually looking over your shoulder for reasons to write you up or terminate you no matter how good of an officer you are. If security managers dont like you personally they will push you out the door. I had an impeccable record with TSA no write ups etc, transferred to Nashville, one person in upper management to a dislike to me and was pushed out a few weeks after the transfer.
Pros
Benefits
Cons
Sometimes no breaks, they dont care bout you
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5.0
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Government Advancement
Passenger Security Screener (Former Employee) –  Miami, FLMarch 5, 2019
Great benefits and job security. Wish I never left. Plenty of room for advancement and transfer. Periodic pay advances. Meeting plenty of people from all over.
Pros
Good pay
Cons
Busy work load
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4.0
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Fun workplace
Transportation Security Officer (Former Employee) –  Boston, MAMarch 5, 2019
It was awesome interacting with thousands of people everyday. You got to see and experience many things at the airport and one of them is getting to see celebrities.
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3.0
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Stressfull
Lead Transportation Security Oficer (LTSO) (Former Employee) –  LGAMarch 5, 2019
I would not refer anyone to work for TSA unless its desperate times. Ive gained excellent social skills. Patience is your greatest asset. If your lucky, you’ll work with others that understands the importance of team work. Otherwise its every man for themselves. Grateful for the experience gained.
Pros
Your Id will allow you to skip lines when traveling
Cons
The public doesn’t respect TSA
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5.0
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Great place to work and be a part of something good
Transportation Security Officer (Current Employee) –  Miami, FLMarch 4, 2019
TSA is a very rewarding job. Keeping the traveling public safe is a very important thing. It’s a great way to be a part of something bigger. TSA offers great benefits and career advancement to those who desire it.
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Overall rating

3.4
Based on 1,818 reviews
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