Transportation Security Administration Employee Reviews

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Transportation Security Officer (Former Employee) –  Newark, NJJuly 18, 2018
Typical day at work is get on the body scanner & scan people to make sure they have no prohibited items. I've learned that patience is a good thing to have especially when you are dealing with thousands of passengers. Management noticed my hard work ethics. The hardest part is when passengers are late for their flight and they want to rush through the security process while they are also insulting you by using profanity. The most enjoyable part is when i get good feedback from passengers on my work & interacting with some celebrities.
Pros
15 min 1st Break / 30 min Lunch / 15 min Last Break
Cons
Rude Passengers/ Language Barrrier
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Terrible hours and poor management don't make up for good pay
Training Technician (Former Employee) –  Manchester, NHJuly 18, 2018
TSA is a government job, so the pay and benefits are good, especially since you don't need college. But the stress, terrible hours and management favoritism make this job not worth it. Not only does the public in general dislike you, but advancement is extremely difficult unless the management likes you. The favoritism is blatant and some supervisors will even verbally abuse officers they don't like on the floor. Male supervisors favor young, attractive women and female supervisors favor the young guys, overall an unprofessional culture. The worst thing is the hours, though, shifts starting at 3am or going well into the night and they switch it up every six months and you have no control over what you get unless you are very senior. So good luck if you have children and are single.
Pros
Benefits, good pay for HS graduate job
Cons
Terrible hours, biased management, stressful
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Egotistical a**hole managers
Passenger Screener (Former Employee) –  DFW, TXJuly 17, 2018
Egotistical #@%&* managers. Competitive checkpoints. managers trying to outdo others. Over the top, rude, egocentric screeners. Short breaks. No regard to passenger concerns. Screeners satisfied only if they "Found something" on the passengers
Pros
Pay
Cons
Managers, co-workers
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work
Transportation Security Officer (TSO) (Current Employee) –  SeaTac, WAJuly 14, 2018
A typical day: clock in and you go brief.
tap out last shift and replace them after leads show you were to go.
spend the next 8 hours standing screening passengers. The people who work there is what makes the day go by.
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It's ok
Transportation Security Officer (Current Employee) –  Humble, TXJuly 13, 2018
Work as a team and communicate efficiently under stressful conditions; Building and maintaining professional relationships with stake holders.
Performed the duties of On The Job Mentor and Acting Lead Officer
Analyzed and interpreted various security policies and laws and applied them accordingly
Translated/interpreted in Spanish/English to ensure proper inspection was in order, this includes one on one inspections as well as special cases.
Received the highest yearly rating “Achieved Excellence” consecutively over multiple years; maintain successful yearly recertification and retraining on new policies
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Fast Paced
Transportation Security Officer (Current Employee) –  Boston, MAJuly 13, 2018
Fast paced security; can be stressful at times dealing with angry passengers. Decent salary, room for advancement, great health benefits. No pension offered only TSP account
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Some of the worst ive seen!
Lead Transportation Security Officer (Former Employee) –  Columbus, OHJuly 13, 2018
Turn over rates say it all for this position! More than 75% of the work force is less than 3 years. Worked here 8 years in Columbus Ohio, in two different positions securing the airport. Terrible Management!!! Cannot stress enough how bad working at this specific airport is. More people are leaving than they can fill positions. If you need benefits and don't care about what type of dysfunctional, toxic environment you work in then go ahead and apply, otherwise STAY AWAY!
Pros
Healthcare Benefits, Amount of time off earned
Cons
Complete mismanagement, Fear-based work environment, lack of staffing, mandatory overtime, low morale and extreme turnover
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Could be better
Transportation Security Officer (Former Employee) –  Oakland, CAJuly 12, 2018
Sometimes you can’t advance because others are favored above you. Some coworkers are unhappy due to working conditions. There has been improvement to the work environment.
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hardest part of the job
Transportation Security Officer (Current Employee) –  Grand Rapids, MIJuly 12, 2018
The hours 0400-1230 and tired when you get home and go to bed early and hardly any time with your family with days of during the week. The benefits are nice though.
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Great Flexibility
Supervisory Transportation Security Officer (Former Employee) –  Coppell, TX 75019July 11, 2018
You had the opportunity to work overtime and the flexibility to give up your shift in the event of family obligations.
They provided constant training and made sure you were proficient in all aspects of your job responsibility.
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Fullfiling and rewarding career
TRAINING INSTRUCTOR (Current Employee) –  Brunswick, GA 31524July 11, 2018
Instructional environment, faced paced and friendly. Getting to work with a variety of personalities on any given day makes for great environment. Being a part of individuals' success is most rewarding.
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Good Benefits but very high pace
Transportation Security Officer (TSO) (Current Employee) –  Seattle, WAJuly 9, 2018
This job needs better pay and support for the job they require one to do. The benefits are good though, but it can be very stressful to work there and hard for someone who has a family to take care of.
Pros
Benefits, health care is good, retirement options are good
Cons
High pace, overwhelming and stressful, as well as low pay.
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Great place to work
worker (Former Employee) –  Las Vegas, NVJuly 9, 2018
Great place to work, just be careful about how other employees feel about working there. If you listen to them you can start to get depressed about your work.
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Quick paced environment
Transportation Security Officer (TSO) (Former Employee) –  El Paso, TXJuly 7, 2018
The job requires the employee to be focused and attentive at all times and doesn't offer any compensation for performing jobs that might not be Standard Operating Procedures.
Pros
Good Benefits
Cons
Low pay, changing schedule, immoral management
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None
Transportation Security Officer (Former Employee) –  Sacramento, CAJune 29, 2018
Transportation Security is an excellent place for young people to begin a federal career and advance into higher positions within the federal government or lateral over to another federal career.
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great experience
Lead Transportation Security Officer (Current Employee) –  Oakland, CAJune 28, 2018
more of a stepping stone to higher level opportunities. its not a job I'd make a career but its great experience if you are into security jobs. Its nice meeting different people and knowing your apart of making traveling safe again is a cool feeling.
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A good foot in the door to the government
Transportation Security Officer (TSO) (Former Employee) –  Indianapolis, INJune 27, 2018
This job is one that you have to work hard for and be willing to work with all types of people. An average day may include doing pat downs of people and having to go through a persons belongings. Management is fair and always tries to stay in the contact with those on the floor. Job training combines classroom settings with hands on training with couches. The culture of the workplace is that of a large family working to do their part in keeping everyone safe and to help those who may struggle. The hardest part of the job is that you have to deal with passengers who are upset/uncooperative and make things harder than they need to be. The most enjoyable part of the job is knowing that you are making a difference in the world and helping to protect the traveling public.
Pros
Very good benefits and pay.
Cons
Very strict rules and scheduling
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Fast paced, stressful place to work. Far too many tests.
Transportation Security Officer (Former Employee) –  Tampa, FLJune 26, 2018
Fast paced, stressful place to work. Far too many tests. The airside is the worst because you have to deal with the passengers. If you are looking for a job with TSA try to work in checked baggage. You'll be happier there.
Pros
checked baggage screening
Cons
airside passenger screening
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Not enough raises, overtime, and advancement.
Transportation Security Officer (Current Employee) –  Atlanta, GA 30320June 26, 2018
A typical day is providing security to the flying public. I learned when you have people lives into your hands to be very vigilant and aware of my surroundings. The management depends on the individual you are working under. Some are caring and professional and some are not. There are different levels of management. Workplace culture is the fact that you dealing with different people constantly and you must adapt accordingly. The hardest part of the job is dealing with the unexpected but you must jump into action if something was to happen. The most enjoyable part of the job are the new experiences.
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Good retirement benefits
Supervisor (Former Employee) –  Indianapolis, INJune 26, 2018
Good retirement benefits
Shifts make it difficult to balance your work/Life
Employees work in a stressful environment in screening of passengers
Shift work
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Overall rating

3.5
Based on 1,372 reviews
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3.3Work/Life Balance
3.8Compensation/Benefits
3.2Job Security/Advancement
2.9Management
3.1Culture

Diversity score

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45out of 100

The Comparably Diversity Score tracks how positively diverse employees rate their experience at Transportation Security Administration.