Transportation Security Administration Culture reviews

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3.0
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Quick-pased work with exciting stories each day
Transportation Security Officer (Former Employee) –  Las Vegas, NVApril 12, 2019
the atmosphere within the company is very fast-paced. The company culture lifts you up but the management can sometimes make it hard for people to advance in a completly fair way
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5.0
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Nice place to work
Dispatcher (Former Employee) –  Indianapolis, INMarch 28, 2019
Nice place to work, great team that works together to get things done. Hard work... but very rewarding. Wonderful boss. Work is nice and great when you can smile too
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5.0
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Great benefits and decent work hours
Lead Transportation Security Officer (Current Employee) –  Wichita, KSMarch 18, 2019
The culture at TSA under this management group is astounding. They are willing to work with you on shift hours to help out with your individual needs. They have some of the best benefits out there, including 4 weeks of vacation and 2 1/2 weeks of sick time per year.
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4.0
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Fun workplace
Transportation Security Officer (Former Employee) –  Boston, MAMarch 5, 2019
It was awesome interacting with thousands of people everyday. You got to see and experience many things at the airport and one of them is getting to see celebrities.
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4.0
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Good entry level job
Lead Transportation Security Officer (Current Employee) –  Portland, ORFebruary 22, 2019
The procedures, and processes, are necessary to keep us all safe.

Unfortunately, the culture within TSA is not one for the average person.

It views, and treats the public/travelers with dignity.
Being respectful to travelers is actually expected.

People are constantly afraid of retribution, being watched, and low level management/supervisors who's actions, and people skills, would not be tolerated in the outside.

The general public appreciates the outstanding work that TSA does.
But, the reputation for being extremely rude to people, is normal.
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1.0
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Management is cut throat
Inspector (Former Employee) –  GeorgiaFebruary 20, 2019
I learned that at DHS, Office politics take precedence over job performance. Management is more involved in advancing their own careers rather than the striving to perform the TSA’s Mission Statement.
Pros
At times I was able to help promote Aviation Security tactics.
Cons
Misguided management.
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1.0
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Culture of poor management
Lead Transportation Screening Officer (Current Employee) –  Burbank, CAFebruary 18, 2019
Best part of the job is the people. (co-workers and traveling public). Worst part of the job is management. This culture seems to be everywhere! Management is unprofessional and big on retaliation and favortism. Apparently that treatment does not just exist at Burbank Airport, although this is the worst I've experienced. I've been at 3 airports and am blown away by the treatment here! Because of staffing, you are often pulled into an acting position higher than you are paid for and NOT compensated for that. If you are a 'favorite' you are given opportunities; if you just work hard and do your job, you are ignored. If you complain about unfairness or inaccuracies that exist, they will weed you out! They will pick on you until you leave.
Being on your feet all day is hard. If you chose to work for TSA, you must be flexible because you are moved to different checkpoints and terminals from day to day. When you report to work, you often don't know where you're going to be until you check the roster. At our airport, if you're on the PM shift, you will be mandatoried to stay for flight delays, which can extend into the early morning hours.
Pros
Benefits
Cons
Unfit management
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3.0
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Workplace culture
Change Management Specialist (Former Employee) –  Annapolis Junction, MDFebruary 17, 2019
It was a cool place to work. I enjoyed my job there. There were days that I had lots of meetings and long days but it was a good job. I had over 8 meetings in a given day.
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4.0
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productive place to work
Transportation Security Officer (Former Employee) –  Walla Walla, WAFebruary 16, 2019
great place to work, specially for college students and retired citizens. has great medical. I learned a lot in the time i was there. Management was great. The hardest part was when it got really busy. with great co-workers it made the job enjoyable to be at.
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2.0
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The public pays your salary. Treat them like it.
TSO (part-time) 4:00 a.m.- 8:00 a.m. (Former Employee) –  Richmond, VAFebruary 15, 2019
The procedures, and processes, are necessary to keep us all safe.

Unfortunitely, the culture within TSA is not one for the average person.

It views, and treats the public/travelers with destain.
Being rude to travelers is actually expected.

People are constantly afraid of retribution, being watched, and low level management/supervisors who's actions, and people skills, would not be tolerated in the outside.

The general public appreciates the outstanding work that TSA does.
But, the reputation for being extremely rude to people, is well justified. They should do some serious "people skill" training. Expecially in middle management.



I would not recomment this job to anyone that is not already in Law enforement.
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3.0
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Dollar Tree
Driver (Former Employee) –  Baltimore, MDFebruary 7, 2019
A typical day at work when it was really busy at work an it wasn't enough worker so we as a team had to come together and give the customers a timing and manner paste in a comfortable atmosphere for the delay of workers so we was able as a team player pull it together in a timing manner. an the most enjoyable about it I an the customer was satisfied.
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4.0
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Fast paced, lean staffed, timeline driven administrative office team
ASSISTANT FEDERAL SECURITY DIRECTOR (Former Employee) –  Milwaukee, WIJanuary 28, 2019
The typical day starts with morning briefings, followed by review and assessments of current assignments and new assignments. This is followed up with calendar/scheduled assignments & meetings email review, followed by review of phone messages and emails. Upon completion of these initial morning daily duties' reviews, follow up with HR, payroll, purchasing, property and customer service to assist with problem issues or time sensitive assignments. The culture is one of ownership, responsibility, and growth. Mission Support staff and their work are/is reviewed and discussed daily, providing many opportunities for positive reinforcement and a "team" review of policy drive actions and ability for staff to provide input into adjustments or corrections. Constance improvement and growth cultivated, spending little time finger pointing on corrective action. Although we get the job done, given the lean staff, little down time to recycle and always a lengthy to-do list. Find it extremely rewarding with staffers responding positively to this management style and them taking ownership of assignments.
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3.0
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hard department to work at
Officer, O'Hair Airport (Current Employee) –  Chicago, ILJanuary 23, 2019
job does not pay enough for the headaches you have to deal with daily, cant trust some of your fellow coworkers and dealing with the public is very stressful.
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5.0
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Great Organization
Program Analyst, GS-14 (Former Employee) –  Arlington, VA 22202January 22, 2019
Organization that is improving everyday. great leadership that enforces the mission of security effectiveness. Culture is continues to improve even with the changing of leadership
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3.0
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TSA a place to STAY
Program Analyst, FV-343-I (Current Employee) –  Arlington, VAJanuary 22, 2019
TSA is a decent place to work. Still working through a lot of kinks as a newly developed agency. TSA tends to create rules that are not aligned with federal agency practices. TSA is great for worklife benefits for families and has strong management development programs
Pros
Worklife Balance
Cons
Culture needs work
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2.0
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Lackluster
Transportation Security Officer (Current Employee) –  Atlanta, GAJanuary 19, 2019
As an organization, they could be so much more, I have found only disappointment here. As a federal post, this is the bottom of the barrel. I thought that I would be making a difference and serve as a valuable component but have instead wasted ten years...
Pros
Health Benefits
Cons
Poor leadership oppressive work culture
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4.0
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Great way to get into Federal Service
Program Specialist (Current Employee) –  Arlington, VA 20598January 14, 2019
Great for field work and those who like to stay mobile in terms of transferring to different domestic locations. Office positions are highly competitive and difficult to get a raise once you are in an office position.
Pros
Flexible schedule, field office transfers are easy
Cons
Office jobs are highly competitive and salaries increases are minimal
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4.0
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Great place to network
Transportation Security Manager (Current Employee) –  Atlanta, GAJanuary 13, 2019
It is a great place to work and start a government career. I have learned how the airline work and how to manage moving mass crowd while maintaining security protocol.
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3.0
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Great Job w/ great benefits
Lead Security Officer (Former Employee) –  St. Louis, MOJanuary 11, 2019
Great job for anyone who is going to school or finally in retirement or even in transition. Flexible schedule with decent pay and benefits. The management is not the best but they offer great competitive wages.
Pros
Benefits / competitive wages
Cons
Bad management / high turnover rate
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1.0
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Na
NA (Current Employee) –  Houston, TXJanuary 10, 2019
TSA needs to aggressively change the culture. They are quick to discipline and slow to take care of their employees - who are already disrespected by the public and the media.
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Overall rating

3.4
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