TravelCenters of America Employee Reviews

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5.0
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Great job, for a low paying industry
Cashier (Former Employee) –  Wheat Ridge, COMarch 22, 2019
Lots of room to advance in several career paths. Great support by management. Steady workevery week. Set schedules, know what shift you will be working every week. Regular paychecks, discounts on store items.
Pros
Steady work, benefits
Cons
Low paying industry
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3.0
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Unappreciative company
Asst. General Manager (Current Employee) –  Hillsboro, TXMarch 21, 2019
Changes within company are never thought out completely before implementing. HR is so far away from each site. Therefore complaints are researched with the most ineffective person. Company does not give any sick time nor cares about the individual employees. Gives very poor training especially in the management entity.
Pros
employee discounts
Cons
poor upper management very negative enviroment
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2.0
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Rough
General Manager (Former Employee) –  Aurora, ORMarch 18, 2019
The work life balance is very poor. They use people up. Compensation is below industry standard. Knowledge of and assistance from most upper management is very poor.
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1.0
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Not the place to work
Ex. Head Maintenance Man (Former Employee) –  Walsenburg, COMarch 14, 2019
Management has their favorites. Manager told me to turn in a diesel spill to the company safety person. I did what she said and then what the safety person said to do and got fired a week later for doing it. No warning or anything, came in one morning and was fired. Very shocked because most everyone there needed good leadership and someone to hold them accountable.
Pros
none
Cons
low pay, bad management, crooked employees
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2.0
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Must be on the buddy system to advance.
Employee (Current Employee) –  Mebane, NCMarch 12, 2019
Must be on the buddy system to advance. Certain employees get certain shifts/hours/time off over others due to who's friends with who. Overall management is a joke.
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5.0
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A day at TA...
Assistant General Manager (Former Employee) –  New Braunfels, TXMarch 11, 2019
Working at TA was an outstanding experience. I was able to interact with employees and guest to improve daily operations. At TA, everyone's voice was important. Meaning, if an employee had a better way of doing things, they could recommend it to the company and the company would take it into consideration. They had month safety meetings that were about real safety issues and was every evolving to make it a safe and happy place to work and shop. To me, nothing about the job was hard, it's what I excelled at, making people happy.
Pros
Free manager meals...
Cons
Not enough time to eat the meals lol...
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1.0
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Nobody cares
Cashier (Former Employee) –  OhioMarch 11, 2019
The management here is awful. Environment is slow and boring. Managers do nothing but expect crew to stay busy. It is very easy if you need a part time job it's perfect. Just dont trust anyone.
Pros
Easiest job ever.
Cons
Management is pathetic and untrustworthy.
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5.0
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Good Place to work
General Manager (Current Employee) –  Wytheville, VAMarch 10, 2019
Good company to work for.
All concept managers work as a team. Managers work alot of hours.
Benefits are good, hours are not so good for managers
Pros
employee benefits
Cons
Managers work alot of hours
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3.0
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Lot of paperwork.
General Manager - Full Service Restaurant (Former Employee) –  Fultonville, NYMarch 6, 2019
Too much administrative work to effectively run the restaurant. Many hours used to deal with staff. Not enough to deal with offering customers better things.
Pros
Meals
Cons
Paperwork
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3.0
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t.a
waitress (Former Employee) –  Duncan, SCMarch 6, 2019
its a good place to start off , but the managers need work , other than that the experience was ok . it been a while and im sure people have changed so it might be better now from when the managers girl friend decided to steal .
Pros
benifits
Cons
poor management
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3.0
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Good place to start for meeting new people
Floor runner for casino (Former Employee) –  Laurel, MTMarch 5, 2019
Casino area was hit or miss somedays where great others were dead. Must find ways to entertain your guests and yourself during slow shifts. Make sure u had enough money for all cash outs.
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1.0
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Lenient but problems with management
FUEL/STORE CASHIER (Current Employee) –  Las Cruces, NMMarch 4, 2019
The company has discounts for employees and offers excellent health benefits. Management is not very good. Scheduling is confusing and often changes. Coworkers don't have the most positive attitudes about jobs. Very lenient.
Pros
Discounts
Cons
Management
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5.0
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review of employment
Cashier (Former Employee) –  White, GAFebruary 26, 2019
A wkend of working at the TA was exciting meeting new people and helping others. The management was great and very understanding.
Breaks and lunch time was fair. being allowed to wear comfortable clothing of own choice was very nice. Other employees worked with me as i learned the job.
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3.0
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Travel Centers of America
Senior Accountant (Former Employee) –  Walton, KYFebruary 25, 2019
Research bounced checks, paid utility bills for building, reports,
payroll, counting money for cash drawers, do cash drops after reaching set cash amount.
Pros
Enjoyed people that worked with.
Cons
Took holidays away from some employees.
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2.0
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Stressful
Cashier (Former Employee) –  Fort Bridger, WYFebruary 25, 2019
No one gets along. Not the cleanest place. You have people not showing up for there shift and nothing gets done they still get to come back to there job with no consequences
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4.0
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Very Nice place to work
Cashier/ Diesel Clerk (Former Employee) –  Amarillo, TXFebruary 12, 2019
Was a very relaxed environment. Loved the co workers! very compassionate. worked well with other jobs. Was only a part time job but would have stayed if offered full time.
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1.0
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stressful, poorly managed
Server (Former Employee) –  Bloomington, ILFebruary 11, 2019
The resteraunt is poorly managed and he creates a hostile work environment. The atmosphere is one of total lack of respect. Short staffed almost always.
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2.0
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the hardest part of the job
Cook (Current Employee) –  Hillsboro, TXFebruary 10, 2019
the hardest part of the job is consistently moving to do other peoples job due to not having enough staff or because someone quite and no one was hired to replace them. sometimes its the over employment that causes hours to be cut and having full time workers work part time.
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3.0
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Behind the curve on employee training and pay
Mechanic 4 (Former Employee) –  Tonopah, AZFebruary 10, 2019
Overall decent employment; however, the pay scale is based on commission and a.s.e.'s held. Also you compete for labor with every other mechanic working your shift
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4.0
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High turn over rate
Cashier and Customer Service (Current Employee) –  Rawlins, WYFebruary 10, 2019
While TA is a nice place to work it is difficult to advance. It is nice to be able to meet people from all over the country and interact with them. Unfortunately advancement opportunities and benefit package is limited.
Pros
Discounts on meals
Cons
Limited advancement opportunities, limited benefit package
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Overall rating

3.3
Based on 1,235 reviews
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3.1Work/Life Balance
3.0Compensation/Benefits
2.9Job Security/Advancement
2.9Management
3.1Culture

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2.0Personal Development

2.8Career Opportunities

2.0Family Support

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