TravelCenters of America Employee Reviews

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5.0
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stressful and relaxed
Fuel Clerk (Former Employee) –  Commerce, GADecember 11, 2018
working at a travel plaza and working with truck drivers as the main customers, was the most challenging, yet most favorite job i ever had, I have become wonderful of problem solving and making the drivers satisfied
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3.0
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Alot of independent work.
Porter (Former Employee) –  Sawyer, MIDecember 10, 2018
There was not a lot of predictability of the job. there was not a lot of consistency with my instructions on how to do the job. Whenever I was asked to do certain job tasks each shift manager gave their own instructions.
Pros
There was always plenty of time to do the job.
Cons
Poor communication and needed to update equipment.
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3.0
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Not a terrible place to work.
Inventory Control Employee (Former Employee) –  Terrell, TXDecember 5, 2018
The pay was decent and the atmosphere was laid back. Only real problem was corporate. Their decisions or lack thereof caused me to get laid off with no notice.
Pros
Food discounts and friendly atmosphere
Cons
Bad corporate managment
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4.0
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Ta
Store and Fuel Cashier (Former Employee) –  Florence, KYDecember 3, 2018
it was alright, i wish it paid better; even the GM agreed that corporate doesn't allow us to get paid enough. The work eventually leads into a tunnel vision like work mentality.
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1.0
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Toxic Work Environment
Manager/Supervisor/Lead (Former Employee) –  OregonDecember 2, 2018
Get mixed messages from management at all levels.
Poor interdepartmental communication within upper management.
No real direction by upper management with in the company.
department managers "use up" the good people to cover for the poor qualitiy people they hire. Department managers do not step in or up when help is needed.
They just settle for poor attitudes, poor customer service.
They allow drama to run there departments.
Pros
pay checks don't bounce
Cons
lazyness on the job is over looked by managers
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1.0
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stressfull work placed
Diesel Technician - Heavy Duty Trucks (Current Employee) –  Milesburg, PANovember 29, 2018
this is a stressful work placed to work due to everyone trying to out each other and there is some days where is not enough work everyone, i tell everyone that this is not a job for everyone
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5.0
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Gas attendant
Gas Attendant (Former Employee) –  Columbia, NJNovember 28, 2018
The hours were mostly inconsistent. I would work nights go home for a few hours and be back at 4pm that day. instead of midnight to 8am. They would switch from nights to days and afternoons all the time. It was a good paycheck
Pros
Tips
Cons
Weather conditions/ no electricity
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3.0
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It was fast pace, but there were slow periods
Cook (Former Employee) –  Milldale, CTNovember 27, 2018
There were fast pace, but some slow periods as well, you could start off with working behind the grill; but end up prepping, and working the buffet table as well.
Pros
always seeing new customers
Cons
May work longer hours, cus relief workers don't so up
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5.0
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Love my job
Cashier/Sales Associate (Current Employee) –  Lafayette, LANovember 26, 2018
TA ROCKS 🥰🥰🥰🥰 love that my boss cares about her workers life outside of work and she’s very understanding she’ll do all that she can to help out any of us
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3.0
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cut throat
diesel mechanic (Former Employee) –  Ashland, VANovember 21, 2018
cut throat place to work, everyone was all about them selves and not team players. management is in over there heads because corporate offices like to micromanage.
Pros
free training
Cons
people are horrible
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4.0
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n/a
SERVER (Former Employee) –  Prescott, ARNovember 15, 2018
Everything was good, I have no complains to give. This is a place of business; however, there are a few things that could be different and that can change. There is nothing wrong with helping others, but some might see it as a true issue of the fact. This is a place of business and everything needs to be ran successfully and proper.
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1.0
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its an awful place to work
Cashier and Salesperson (Former Employee) –  Willington, CTNovember 15, 2018
the managers backstab u if I makes them look good to their boss. Their was a lot of drug use by managers and employee and the managers turned a blind eye to all of it.
Pros
none
Cons
no breaks and required to work other employee shifts if they didn't show p.
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4.0
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work hard and you will get paid well
Truck Mechanic (Former Employee) –  Dallas, TXNovember 15, 2018
work varies, sometimes it gets slow, but when there are lots of work orders and you feel confident you can do the work needed, there is lots of money to be made dependent on your commission split. Work safe, work hard and work fast and you can command your own income.
Pros
drinks are free and food is discounted
Cons
need to always practice extra safety to avoid injuries
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4.0
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Nice coworkers
Site Accounts Representative / QSR Shift Manager (Former Employee) –  West Greenwich / MilldaleNovember 14, 2018
Safe work environment. Work/life balance depends on position. Multiple positions available within company. Pay doesn’t always match work performed. Many managers to report to.
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3.0
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Over all
Jr. Accountant (Former Employee) –  Council Bluffs, IANovember 14, 2018
Needs better employee/management relations. A lot of feuding between employees. Building needs a lot of work, would give everyone less headache. They put to much responsibility on to one person.
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5.0
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Dying Culture
FSR General Manager (Current Employee) –  Lafayette, INNovember 13, 2018
Like most businesses, the restaurant industry is not different, the bottom line is all about the numbers. While TA is doing very well with their bottom line, they seem to take a step further by displaying a family culture with their employees. Upper management actually care about their people and in return, productivity is maximized. This is a rare and dying culture, yet the culture I will continue to proudly be a part of.
Pros
Upper Management, Compensation, Advancement Opportunities
Cons
Turnover remains a challenge in this industry
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3.0
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Great Company, Poor Location
Tire Technician (Former Employee) –  Rawlins, WYNovember 12, 2018
Had a guy doing lube jobs on a truck every three hours, and management refused to replace him with someone ready to move out of practicing tires all day everyday.
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1.0
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Horrible management
Facility Maintenance technician (Former Employee) –  Knoxville, TNNovember 11, 2018
As the facility maintenance tech you were responsible for more than what you could do for 1 person. The management did everything possible to keep everything very stressful. You had your daily/ monthly/ annual list plus the list of stuff they wanted you to do plus fix all the broken stuff(which was alot). Before you could get the managers list complete he would have a whole new list of stuff he wanted you to do. The assistant manager was a very grumpy old man who was never happy. They also wanted you to supervise the porters. Thr managers did a really great job holding their chairs down in their office. I do not recommend working for this location on Lovell Rd knoxville, tn
Pros
Work schedule
Cons
See description
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1.0
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Under paid and poor management
Service writer (Former Employee) –  Mocksville, NCNovember 9, 2018
I worked there almost four years and they have different levels that you have to do to move up and get a pay raise. I did all my classes and videos and they still only give you a raise if they want too. The general manager there didn't wanna do his job and tell people what to do and tell them when they were doing wrong so he made other people do it. All that matters in the shop is the mechanics. If you were a TSA they didn't wanna hear anything that you had on your mind.
Pros
Discount in the store
Cons
Poor management
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1.0
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Position Stressful
Diesel Technician (Current Employee) –  Mocksville, NCNovember 7, 2018
Jobs at this location was stressful with little or no team work. Learned how to work under pressure. Management needed improvement. The hardest part of the job Organization. I enjoyed the money after being put on Commission
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Overall rating

3.3
Based on 1,174 reviews
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