I'm sure Travelers is a great company to work for as long as you don't work at one or their four call centers. If you enjoy being chained (metaphysically) to a desk, this is the place for you. If you enjoy answering the same call over and over and over again, this is the place for you. If you can't wait for your next micromanaged coaching - one on one meeting with your direct supervisor - then this, the Travelers call center, is for you. If not, steer clear. This is a jobs for one, maybe two, personality types. The company in and of itself is great. They care for their employees, have a generous PTO program (that starts right after training), and, depending on the department, have varying bonus structures. Alas, unless you're just dying to sit at a desk answering the same, mind numbing questions, day in and day out, find something else to make 32k a year. You've got plenty of better options.
Generous PTO; Courteous Job Culture; Work From Home Option (If You're Lucky)
Extreme Micromanagement, Few Advancement Opportunities, Mundane Job, STRICT Schedule Adherence, Inadequate Communication