Directly managed departmental operations
Directly managed departmental operations including directly supervising a staff of 8 supervisors and indirectly supervising a team of 40+ employees on the collections of vehicle and home taxes.
Work environment is very diverse
Most enjoyable part of my job is helping taxpayers
The hardest part of the job is when customers aren't financially - more... prepared to complete their transactions. - less
ProsGreat Benefits, Telecommunication options
ConsMore FTE's needed for the volume of customers moving to Travis County