General Front office duties. Answering multiple phone lines. Respond to questions and concerns about service and escalate calls. Greet and direct visitors and guest. Answer, screen, and transfer inbound calls.
Maintain Customers profile information within the company data base.
Manage and distribute incoming packages and mail.
Hated it here .... the worst company ever !!! Supervisors barely know what they are doing . Management treats all employees like they are inhuman and treat you as if you are a number instead of an actual employee. They tell you that you will get a raise but but that is a slim chance to none , possibly a raise ever other two years which is no more than 50 to 75 cent
They don’t tell you that you can be moved to another assignment and change your schedule when they lose a client and they only accommodate people who they favor. They don’t give you advanced notice of changes.
I would have liked to apply here but the fact that they lie in the job ad about the pay then when you click on the ad it says "this is the pay, with overtime." Stop wasting peoples time and be honest please . It leaves a bad reputation .
Great company to work for and with. I received a lot of support from the owner and the corporate office in Georgia. The agency is innovative and invested in a proficient applicant tracking system. The agency care about the contingent staff.
If they actually took the time to train new employees effectively, maybe it be a good work environment. Too many strict/unrealistic rules, micro managing. Perfection is expected, limited bathroom breaks.
can't think of any
will be reprimanded for literally anything and everything
Working for the company on a everyday basis was a challenge in the begining but i eventually figured may through out different forms of work, I learned that being flexible was a need working in the environment I was in.
The first 7 months were good, but after a new onsite manager was hired all feedback and communication between employee and agency ceased. The employees at Burt Bee most of them are very difficult to work with management is biased a difficult place to work.