poor management and hours leads to disengaged team members
Teller (Current Employee) – Chico, CA – July 10, 2018
I was hired into a team that was understaffed and stressed out. My manager was rude to customers, rude to her staff in the branch, and rude to other employees of the company. That, coinciding with a poor, 7-day a week schedule where many team members were scheduled 10+ days in a row left us tired and disengaged. Since I was hired, we have hired 7 new team members and lost 3 of them. There are company practices that I also don't agree with that I think put the customer at risk and the employee at risk as well.
poor customer base, poor management and coaching from direct superiors and those above or ajacent to them