FRONT OFFICE SPECIALIST II-DIVERSIFIED SERVICES (Current Employee) – Cincinnati, OH – November 15, 2018
team helps to deflect from negative attitude of management as ours is very negative and doe not know how to talk to people . not finding opportunity to advance and put degree to work, pay is not great for current position.
Volunteer (Current Employee) – Montgomery, OH – November 19, 2018
I escort patients to and from different locations, giving me a hands-on experience with direct patent contact. My team is wonderful and we work really well together, especially when the jobs come in all at once in the middle of the day.
Front Office Specialist/MA (Former Employee) – Cincinnati, OH – October 30, 2018
I worked for TriHealth Priority Care for about two years and I was hired as one of the first employees while the building was still being built. I helped get office and medical supplies set up and helped with any finishing touches that needed done before we were ready to open. Within the first week of opening we had a girl decide never to show up again and no notice which left me to pick up her hours. I didn't mind at first but as time went on it became a huge pattern. It seemed a "warm body" was better than a competent employee and the stress just kept piling on for many of the other employees. We had three locations, two opened after our location which left us with little management direction and our "supervisor" was clueless on how to actually manage an office and the staff. Much of her work was delegated to me with no recognition on how I could clearly do her job better than she could and I by no means mean to sound arrogant, only factual. There were many days we were short staffed and running around like mad individuals because the help we did have, knew nothing on our processes. When I was hired I was promised a new job title was in the works to allow LPN's working as MA's and front office staff to be placed into a higher pay grade. Every time I followed up I was told it was still in the works. Two years later, nothing. When review time came around it was a crock, because every employee received the exact same amount of a raise, even those who were clearly not deserving. During the flu season we were seeing over a hundred patients daily, no breaks, no lunch break, workingmore... well over our twelve hour shifts. This was not great for me at the time being 7-8 months pregnant. There were several staff members that honestly did what they wanted and even would leave for long periods without clocking out with no repercussions. I will say I had a group of ladies who were very knowledgeable, and the only ones I wanted to work with and still keep in contact with today; they also no longer work for the facility, and those who do only work a few hours or as needed. The last time we were in the facility for my husband to be treated there was a terribly long wait and not many patients to be seen, the bathroom was filthy, and the entire place had garbage laying about the facility. It made me very sad to see this place go down hill so fast, and I hope it addresses it's issues to make it the amazing place I know it could be. It was a great concept of an organization.less
Short commute, Innovative
Short to no breaks, lack of effective communication, lack of management, no recognition, no seniority, poor healthcare insurance
Community Health Worker (Former Employee) – Cincinnati, OH – October 28, 2018
I can tell you that TriHealth does have a lot of programs and positions to improve the health outcomes of the community. Unfortunately, TriHealth does not follow up due to poor training, lack of resources, and little support from management. I worked in a difficult, but rewarding position as a Community Health Worker and I enjoyed working with my Clients, but I could not continue working there. I had little professional training outside of a few days of corporate training and shadowing another coworker for a few weeks. There were conflicting ideas on how to do certain aspects of the job and it was frustrating in trying to do my best when no one could agree on what was the right way to do a certain task. There were budget cuts removing and/or reducing the tools and resources that I used on a daily basis to help my clients. And there were many things I saw and heard that were unprofessional and unethical. I don't regret doing the job because I learned a lot while I was there but I am happy to leave TriHealth for a better opportunity for myself. I recommend going to Children's or the Health Department if you want to pursue a position as a Community Health Worker.
Stay focused opportunity for progression. Loved the atmosphere and employees. I felt like I was part of something meaningful and shared the company's core values. I work to incorporate them in my everyday life.
Certified Clinical Medical Assistant (Current Employee) – Cincinnati, OH – September 14, 2018
I have been there for 9 years. This is by far, hands down the best place to work.We are non stop from 730am to 6 pm . The doctors push us hard but we like being in the top of the offices at TriHealth so we do not mind at the end of the day. We treat our patients like we would want our family members to be treated.
Family oriented, insurance is good, we have say in some office decisions.
IT CONTRACTOR (Former Employee) – Cincinnati, OH – August 16, 2018
This was another temporary position for me, but my time was well spent once we started the relocation project. Almost every day, there were things to be done, whether it was the main project or not. My only complaint was a lack of effective communication from time to time. One instance was when we had to prepare pallets with printers to be taken by a contracted company and it took a much longer time to get them taken care of than was expected.
Free lunch every so often, kind management individuals
Typical about 4-6 evaluations a day, about 7 follow-up patients. average of 12-14 patients per day. Most of the patient population is outpatient orthopedic, however we also see neurological conditions and balance as well. Learned a lot about manual techniques, balance testing. We see patients of all different races and cultures. Most difficult part of the job would be scheduling because we have a high volume of patients needing to be seen for evaluations. Most enjoyable part of the job is working with the patients and seeing their joy when they start to see progress.
I like working at Trihealth, however salary could be a little more competitive. Benefits are good. They could offer more vacation days. I personally was very unhappy with my manager she was very intimidating and unapproachable. She only said "Good morning" to certain people. She definitely does not use her "always behaviors."